Protyre Autocare - Fareham Russel Place Opiniones 

1448
TrustScore: 4.5 sobre 5

4,7

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional advice, guidance and service. I wouldn't trust anyone else with my tyres, having been with them for over 20 years.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, Reino Unido

  • 01329 220743

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1448)

33.962 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service at Fareham always

Great service got me in ASAP and changed them for me, the fellas are really nice and make you really relaxed, they are polite and treat you great. Will always be using fareham protyre all the time. Never had a problem with them . 💯👌

26 de marzo de 2026
Valorada con 3 estrellas sobre 5

Web site defective

Product was reasonable priced, the on line site does not relate in any shape or form to branch , its work load and availability. I would recommend everybody to check by phone with the chosen site. I ordered tyres on line selected fitting date, tyres were not put on the next day transport from the distribution centre, fitting window missed. They arrived next day , branch had no fitting windows because they were full booked. They went the extra mile to fit the tyres , the branch was out standing . Staff let down by there own IT department and Management.

30 de marzo de 2026
Logotipo de Protyre Autocare - Fareham Russel Place

Respuesta de Protyre Autocare - Fareham Russel Place

Dear Michael Nadin ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Fareham Russel Place branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Not a very impressive service from Protyre

I’ve given Protyre three stars for the recent visits made to the Fareham branch.

The first star is for the service and four new tyres they said I needed on my first visit. I was left waiting almost 2 hours while other customers came in, dropped their cars off and later returned to collect them after the work had been completed.

The second star is for the second visit I had to make to the garage the following week after two of the new tyres kept losing pressure. Three of the four valves needed replacing.

The third star is for the third visit I needed to make a few weeks later after the tyre warning light on the dashboard kept coming on.

Overall, I’ve got to say it was not the best experience I’ve ever had for a bill of almost £900.

25 de febrero de 2026
Logotipo de Protyre Autocare - Fareham Russel Place

Respuesta de Protyre Autocare - Fareham Russel Place

Dear Mark,

Thank you for leaving us a review. We are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Tyres and tracking

Ordered tyres, they were delayed through no fault if the garage.
On my third vist Drew and Jason offered me a substantial discount due to the delay and threw in free tracking.
Great service, been using them for many years.

13 de marzo de 2026
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