I visited Protyre early Monday morning for advice on two front tyres which had been fitted by a mobile emergency fitter. I was dealt with very empathetically by the Swindon Manager who was covering si... Ver más
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Localización
Cambiar localización31 Park Road, Faringdon, SN7 7BP Faringdon, Oxfordshire, GB
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Consulta las opiniones de los clientes
Had my car serviced at Protyre and was really happy with the whole process. Really friendly, made good recommendations for extra work required without being pushy, will continue to use again.
La empresa ha respondido
Great service from exceptional staff. Got tyres changed after easy hassle free booking on line. Staff on site at the time very friendly and approachable. Even got shown how tyres are measured and asse... Ver más
La empresa ha respondido
Average, nothing outstanding, nothing seriously bad. Price similar to other local garages everything considered. Booking on line has technology issues, had to phone to get what I wanted which should... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- también en la categoría
- Estación de inspección de automóviles
- Servicio de alineación de ruedas
- Servicio de automóvil
- Tienda de baterías para automóviles
- Tienda de frenos
Sobre Protyre Autocare - Faringdon
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, Reino Unido
- 01367 240634
4,8
Excelente
958 opiniones
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Zero stars if Trustpilot allowed it.
Zero stars if Trustpilot allowed it.
Our tyre fitting was booked and paid for through Asda Tyres at Protyre Autocare Faringdon. We arrived for the confirmed appointment after a one-hour round trip, only to be told the garage was too busy to fit the tyres and that we should come back next week.
That is unacceptable. A customer should not be given a confirmed fitting appointment, make the journey, arrive on time then be turned away because the garage is too busy.
This wasted our fuel, wasted our Saturday morning and left us without the tyre fitting we had booked. We were then expected to come back another week, creating even more inconvenience and cost.
Very poor service from Protyre Autocare Faringdon. If they cannot honour booked appointments, those slots should not be accepted in the first place.
4 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Faringdon
Dear Dean Clark,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Always very helpful and friendly
Always very helpful and friendly. It’s great that you can book online with specific appointment times.
6 de julio de 2026
Respuesta de Protyre Autocare - Faringdon
Hello Miss Tufton,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fair, reliable, honest.
Reliable, fair and transparent service from these guys at the Faringdon Branch. Have been using them for many years now and have always been grateful for the level of service. Not trying to upsell anything or scare you in to work that is not needed. They simply do their jobs very well.
29 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Faringdon
Hello Alan,
We are so pleased to hear about your consistently positive experiences with our team at the Faringdon branch. It's wonderful to know that our reliable, fair, and transparent service has kept you coming back for many years. We appreciate your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
Good all round service
Good all round service, from booking mot online to picking car up once complete.
17 de junio de 2026
Respuesta de Protyre Autocare - Faringdon
Dear Arthur,
We're happy to hear that you had such a positive experience with our service from booking to pick-up at our Faringdon branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Get some AC or at least a fan!!!
Member of staff that greeted us was pleasant and told us of the time it would take. We wandered off and called back to wait the last 15mins or so in their reception/waiting area. Being a hot day this was not pleasant as AC is not, or seems, available in this greenhouse!! Neither is water unless you want it in a hot drink. Work completed was good as was the price but I really hope it's a colder day when I go back!!
19 de junio de 2026
Excellent service
Excellent service, polite,helpful & efficent staff. Would recomend.
10 de junio de 2026
Respuesta de Protyre Autocare - Faringdon
Hello Kim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service and helpful staff
17 de junio de 2026
Respuesta de Protyre Autocare - Faringdon
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent services
Excellent services. Immediate tire replacement and kind enough to do it for the same value as the tire I bought a month earlier.
Much recommend. Pleasant and polite staff.
17 de junio de 2026
Respuesta de Protyre Autocare - Faringdon
Hello Mitch,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good all-round package
Simplicity, convenience of location and flexibility when I needed to rearrange the appointment were complemented by friendly, professional and courteous staff
15 de junio de 2026
Respuesta de Protyre Autocare - Faringdon
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing quick honest service
15 de junio de 2026
Respuesta de Protyre Autocare - Faringdon
Dear Mr Castle,
We appreciate your 5-star review!
We're glad you enjoyed our service at our Faringdon branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
simply the best
hi
just took my car in for aircon top up
and yet again i was treated by the staff there supremely
the customer care you receive is second to none
i would not go anywhere else now
gavin and bert are brilliant and so are all the staff there but i just dont know there names yet
so yet again well done protyre and thankyou
26 de mayo de 2026
Opinión espontánea
Once again... great garage to deal with.
Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their wonderful attitude, they have become my go to garage when stuff needs fixing. I can see why their reviews are consistently 5*.
They didn't break my bank account either!
16 de mayo de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Faringdon
Hello Evelyn,
We are so pleased to hear about your positive experience with our team in centre. It's wonderful to know that you feel comfortable asking questions and that their service has made us your trusted garage. Thank you for your kind words and continued support!
Best regards,
Eddie
Customer Care - Protyre
Consistently Good Service at Protyre Faringdon
I always use protyre Faringdon for tyres and MOTs. I also recommend them to friends and family.
Staff are always friendly and helpful.
On my last visit I had a little issue but Barry did everything he could to sort it out. I feel bad for mentioning it now!
Recommended.
15 de mayo de 2026
Respuesta de Protyre Autocare - Faringdon
Dear Steve,
Thank you for sharing your recent experience with us.
We are concerned to hear about the damage to your wheel during the tyre replacement. We can confirm that this matter has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Once again
Once again. Guys really helpful. The internet booking does not work, so they had three cars booked in for one space. They managed to sort it out with minimal delays for us, shuffling left cars booked in.
13 de mayo de 2026
Accommodating & happy to pre check…
Accommodating & happy to pre check concerns. Kept me informed in regards to additional works with price
8 de mayo de 2026
Easy and good service
Used Faringdon, Oxon depot. Easy to book online; best prices are online too. Reasonable prices. Turned up and done within fifteen minutes.
1 de mayo de 2026
Very quick and great price
4 de mayo de 2026
First time using protyres faringdon .
First time using protyres faringdon .
Easy to book online at a time that suits you. Very pleased on the price for a gold service and mot all at the same time.
Excellent customer service .
Highly recommend 👌..
29 de abril de 2026
Opinión espontánea
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