Protyre Autocare - Gloucester Woodrow Way Opiniones 

898
•
TrustScore: 5 sobre 5

4,8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on. They quickly identified a nail which was buried and certainly would have b... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Helped me out when my car needed major works easy website to use to book appointments and discounts when using their site. Customer service is a little less friendly a little robotic but at least not... Ver más

Valorada con 5 estrellas sobre 5

Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tyres were fitted at the time scheduled and I was kept informed of any alignment worked that was required, which has since made a difference to the handling of the car. Details of work carried out was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Sobre Protyre Autocare - Gloucester Woodrow Way

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, Reino Unido

  • 01452 526594

4,8

Excelente

TrustScore: 5 sobre 5

898 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(898)

33.081 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

They just made having new tyers easy

They just made having new tyers easy

2 de febrero de 2026
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Dear Sue,

We're happy to hear that your new tyre installation was easy.

Thank you for sharing your positive experience you had with our team at our Gloucester Woodrow Way branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care

Valorada con 5 estrellas sobre 5

Excellent Service Time & Time Again

Excellent service given every time, particularly by the Centre Manager, Andy Davidson. He always goes over and above and everything is always well explained. The work is carried out to a high standard and very reasonably priced. Wouldn't go anywhere else. Thanks Guys.

14 de enero de 2026
Valorada con 5 estrellas sobre 5

Fitted me in with ease

Fitted me in with ease. Excellent communication, value for money and workmanship. Would definitely use again.

5 de enero de 2026
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Dear Darren Otterwell,

We appreciate you sharing your feedback regarding your recent service at our Gloucester Woodrow Way branch.

We're happy to hear that our team provided excellent communication, workmanship, and value.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Totally awesome customer service

Totally awesome customer service, when things went slightly sideways (supplier issue). I had a really reasonable explanation and was swiftly sorted out. I will definitely be using them again.

31 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Unprofessional service

I'm writing to express my disappointment with the service I received at Bathwick tyres in Bristol Road, Gloucester. I recently ordered 2 front tyres and a wheel alignment check protyre online and booked a time slot with your garage.

Upon collection, the technician informed me that everything was done, including the wheel alignment. However, as I drove out of the garage, I noticed the car was pulling to one side. I returned the next morning to report the issue, and the problem was attempted to be fixed. Unfortunately, the issue persists, and I've noticed that one of the valve (with tyre pressure sensor) was damaged during the process.

As a result, I'll now need to spend an additional £60-70 to replace the damaged part. I'm not satisfied with the service and would appreciate it if you could look into this matter further.

16 de diciembre de 2025
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Dear  Sanjeewa,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester Woodrow Way  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

Two days after fitting 4 new tyres

Two days after fitting 4 new tyres, my tyre pressure monitors failed. Could be a coincidence, but still costly. After replacing, the next morning I awoke to a flat tyre… also realising my locking wheel nut had not been returned. The next day, I returned to investigate flat tyre. After an awkward conversation where I was subtly accused of lying about not receiving it, they finally admitted they thought I was a different customer. There were 7 locking wheel nuts on the reception desk which had not been returned to other customers. This does not bode well…. They couldn’t remove my wheels to check fault with tyre. I was given £100 cash to drive the car to a different non affiliated “professional” tyre company where a cash in hand deal was made to remove and replace the locking wheel nuts. This company showed 2 cracks in the rim that needed repairing at an additional cost. Now the work is complete but I have standard nuts so will have to spend more to replace the locking wheel nuts. This experience cost me over £1000 not including replacing the locking wheel nuts. I went there with legal but worn tyres…. Maybe it’s just unlucky and coincidence, maybe….

24 de diciembre de 2025
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Dear Matt Pope,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 4 estrellas sobre 5

Good value and fit

The online purchase and booking were simple to arrange. The customer service at the workshop was very good and friendly. The workshop itself plus customer wait area is not welcoming, it’s tired and uncomfortable.
Great value but optics are poor

11 de diciembre de 2025
Valorada con 5 estrellas sobre 5

THESE ARE 5 STAR GUYS!!!

Every single one of the mechanics at ProTyre Woodrow Way is Professional, Polite and Knowledgeable. We recommend them 100 percent for all your motoring needs and are proud that they service both of our cars and are available for help and advice every time we need it.

8 de diciembre de 2025
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Hello Stella,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Well organised.

Well organised.

26 de noviembre de 2025
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Hello Mr Mulcahy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

I was honestly so grateful for the service I received

I was honestly so grateful for the service at pro tyres franchise Bathwicke Tyres in Gloucester. I had 3 tyres all below pressure points and they sorted it all for me for free, and told me anytime I needed them checked in the future just to bring my car in for a free check! Amazing, friendly service.

19 de noviembre de 2025
Logotipo de Protyre Autocare - Gloucester Woodrow Way

Respuesta de Protyre Autocare - Gloucester Woodrow Way

Dear Kay Thomas,

We're so glad to hear about the amazing, friendly service you received from our team at our Gloucester Woodrow Way branch!

We appreciate you highlighting the team's willingness to assist you with your tyre pressures and offer future free checks.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

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