Protyre Autocare - Gloucester Opiniones 

1048
TrustScore: 4.5 sobre 5

4,7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, Reino Unido

  • 01452 505588

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1048)

33.964 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Staff members judgemental

To be honest there wasn't much I liked about my experience.
The site is unwelcoming, the staff didn't seem to be engaging enough when it came to customer service.
I went in for a air con regassed, but when I collected the car they told me that my tyres were coming close to the limit of 1.6mm, so mine were 2mm on both front, 3mm on rear nearside and 7mm on offside rear... All legal, but when they suggested I changed the two front, I declined, and the judgemental look I got from your employee was not required.
I have since sold the vehicle, but my experience is one that has made me decide to shop around in the future.
Mark's out of 10, is 5.

9 de julio de 2025
Logotipo de Protyre Autocare - Gloucester

Respuesta de Protyre Autocare - Gloucester

Dear Jon Salliss,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

🚗 Top-Notch Service at Protyre Gloucester – A Local Gem!

I recently had my front tyres replaced and an MOT carried out at Protyre Gloucester, and I couldn’t be more impressed. From the moment I arrived at their Bristol Road location, the team was professional, courteous, and clearly committed to delivering high-quality service.

The tyre replacement was handled swiftly and with precision, using trusted brands that gave me confidence in both safety and performance. The MOT process was equally smooth—thorough, transparent, and reassuring. The technicians explained everything clearly, without jargon or pressure, and made sure I understood the results and any recommendations.

It’s refreshing to find a garage that combines technical expertise with genuine customer care. The waiting area was clean and comfortable, and the whole experience felt efficient and well-organized. Whether you're a local or just passing through Gloucester, Protyre is a reliable choice for anyone who values honesty, quality, and peace of mind.

Highly recommended—I’ll definitely be returning!

4 de julio de 2025
Valorada con 5 estrellas sobre 5

Good service

7 de julio de 2025
Logotipo de Protyre Autocare - Gloucester

Respuesta de Protyre Autocare - Gloucester

Dear Stephen Limbrick,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

The company were honest and helpful and…

The company were honest and helpful and carryied out the works with good communication from outset to completion.
Would use in the future.

21 de mayo de 2025
Logotipo de Protyre Autocare - Gloucester

Respuesta de Protyre Autocare - Gloucester

Dear Ken Sewell,
We're happy to hear that you found our team at Gloucester branch honest and helpful, and that we maintained good communication throughout the project.
Thank you for your positive feedback, we appreciate it and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Valorada con 5 estrellas sobre 5

No complaints.

No complaints everything done as requested, happy with service provided.

23 de junio de 2025
Logotipo de Protyre Autocare - Gloucester

Respuesta de Protyre Autocare - Gloucester

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

JC..

Excellent service allround, can't fault. Thank you.

23 de junio de 2025
Valorada con 1 estrellas sobre 5

Upselling to a female!!!

I've used Protyre for all my cars for 20 years. Disappointingly i sent my wife for simple puncture repair for her to bombarded by upselling attempts to change all 4 tyres as "the repair would not last" and the the tyres were down to 3mm (very much rounded down i may add). These are tactics you find as other tyre factors and Protyre has now battled to match them at the bottom of the pond.

13 de junio de 2025
Logotipo de Protyre Autocare - Gloucester

Respuesta de Protyre Autocare - Gloucester

Dear Matthew Parker,

Thank you for taking the time to raise your concerns.

It is important to us that all our customers feel looked after and receive the same excellent customer service, so we’d like to talk this through with you so we can look into it. The Area Manager has been notified of this and will be in touch to follow this up.

We apologise for the inconvenience.

Kindest regards
Georgia
Customer Care - Protyre

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