Protyre Autocare - Guildford Moorfield Road Opiniones 

1609
TrustScore: 5 sobre 5

4,8

42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... Ver más

Valorada con 5 estrellas sobre 5

Excellent service !! Took Volvo XC90 in as they were open on a bank holiday. Great very friendly and helpful staff had a new tyre fitted which they got in for me due to screw in side wall They the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Sobre Protyre Autocare - Guildford Moorfield Road

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 566355

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1609)

34.335 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly helpful and efficient

Friendly helpful and efficient.
I was on a timed delivery when I got a bad puncture Con and team had what I needed in stock and got it sorted. This is the second positive experience I’ve had with pro tyre and I also got to my delivery on time so thanks guys

26 de junio de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Guy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

All issues resolved with clear…

All issues resolved with clear explanation.

26 de junio de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Friendly

Friendly, honest staff.
Get the work done without hassle

24 de junio de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Mr Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great professional service

Great service the tyre ordered via a 3rd party was not the correct one delivered. I was advised that I also had another tyre that ideally needed to be changed. I phoned 3rd party & they cancelled
My order. Reordered them direct with Protyre & they recommended input both new tyres on the front & refit one existing tyre to the rear for a good balance. Very good service & attention to detail.
Becky was exceptional.

17 de junio de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Yvonne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Book air-conditioning refill

Book air-conditioning refill , went there and didn't have to wait and very friendly staffs

17 de junio de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Suman​,

We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

I have had my car MOT there for the…

I have had my car MOT there for the last eight years, I have always found them very helpful and amicable, I would recommend them highly.

15 de junio de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Mr Hills,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 4 estrellas sobre 5

Very polite

Very polite, fully informed, easy to schedule/reschedule and will gladly come back again. It's just a shame that the place stinks bad from their neighbour and 'No' I don't mean MINI BMW.
Also, if you have a bad back like me, don't use their couch because I struggled to get back up.

8 de junio de 2026
Valorada con 5 estrellas sobre 5

Very polite and helpful staff

Very polite and helpful staff. Punctual too!

20 de marzo de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Exceptional service

I can't fault how helpful the front of office staff were especially Becky. Very knowledgeable and helpful. Would definitely recommend to family and friends

13 de mayo de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Hello Mr Johnson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

The process was simple from beginning…

The process was simple from beginning to end from booking on line to getting the work completed in a swift and efficient style.

The staff were very helpful and pointed out a few advisories and provided me with a quote which was extra to what I attended for.

Great experience from the team

3 de junio de 2026
Valorada con 5 estrellas sobre 5

Always the best

Always the best. Would trust anyone else now. Helpful staff, prices are good and service is always quick!

3 de junio de 2026
Valorada con 3 estrellas sobre 5

Overworked staff

The staff were lovely and clear, but they had too many customers and not enough staff.

25 de mayo de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Dear Phil Leach,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Protyre Guildford - Simply The Best!

The team at Protyre Guildford are just brilliant.

THE best customer service you will ever receive in a garage, they take such great care of your vehicle as well as you. Fair, reasonable and transparent prices. Truly not a better garage to take your motor to!

Becky, Mick, James & Adam - thank you so much for looking after me and my car, and getting it through it’s MOT.

19 de mayo de 2026
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