Protyre Autocare - Guildford Moorfield Road Opiniones 

1610
TrustScore: 5 sobre 5

4,8

42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service !! Took Volvo XC90 in as they were open on a bank holiday. Great very friendly and helpful staff had a new tyre fitted which they got in for me due to screw in side wall They the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always friendly staff at the service desk, especially Becky. Very pleased with their work o my car Services and for their advice. advice, The prices for the services are reasonable with their disco... Ver más

Valorada con 3 estrellas sobre 5

They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Sobre Protyre Autocare - Guildford Moorfield Road

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 566355

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1610)

34.418 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Told conflicting information

Told conflicting information. Vehicle connected up for AC re-gas for over an hour and not sure if it even completed the re-gas and vacuum checks. When I went outside I was told it was not getting cold and to try and run it for a while and if still a problem to return to have it de-gassed and talk of refund. But after running the car and no change I called and was told they had Done their bit and to take it to main dealer with no further talk of de-gas or refund.

27 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Dear Rob,

Thank you for taking the time to raise your concerns. We are sorry to hear that you are not happy with your recent visit to our Guildford branch.

If you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management to look into.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Good value, good work, friendly service …

I use this place for replacement tyres and servicing/MOTs for all my cars. The price is always competitive, the work is thorough and it’s easy to book a slot online. While you’re there the staff are friendly and helpful , there’s a decent waiting room with sofas and coffee while you wait.

22 de abril de 2026
Valorada con 5 estrellas sobre 5

Professional and reasonably priced

Protyre was recommended to me when I needed to have my rear brake pads replaced. My call was answered very quickly and politely, and I was given an appointment for the same day.👍🏾 How impressive is that ?👌🏾
I was pleased with how quickly the brake pads were replaced at a reasonable price, and I was on my way.
From my observations, the father and daughter team at Protyre have got it nailed. There was a mutual respect in the way they communicated which I found beautiful.
I would definitely recommend Protyre and, long may they continue to serve motorists locally and further afield👌🏾🙏🏾.
Well done everyone 👏🏾

13 de abril de 2026
Valorada con 3 estrellas sobre 5

Quick

Very quick servicing. Didn’t appreciate the consistent revving of my car.

22 de abril de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Dear Customer,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Guildford Moorfield Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great Service Every Time

I've used Protyre Guildford on several occasions now and have been very pleased with the service provided on every visit. Staff are always very friendly, helpful and courteous. I would recommend them without hesitation.

15 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service

Location easy to get to, plenty of space for parking, large waiting area, friendly and knowledgeable staff

7 de abril de 2026
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. The people at Protyre give a really good personal service. They call quickly, listen to any instructions. Much better than dealing with a corporate service where you just get what they offer - Protyre listen to your needs and investigate and suggest solutions. Great stuff.

10 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service…

I arrived early 20 mins for a 5pm appointment to have a new tyre done, it was the bank holiday weekend and was told the were running well behind, but still managed to get my car done by 5.20.
Excellent service, would highly recommend.

2 de abril de 2026

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