Protyre Autocare - Guildford Moorfield Road Opiniones 

1610
TrustScore: 5 sobre 5

4,8

42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service !! Took Volvo XC90 in as they were open on a bank holiday. Great very friendly and helpful staff had a new tyre fitted which they got in for me due to screw in side wall They the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always friendly staff at the service desk, especially Becky. Very pleased with their work o my car Services and for their advice. advice, The prices for the services are reasonable with their disco... Ver más

Valorada con 3 estrellas sobre 5

They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Sobre Protyre Autocare - Guildford Moorfield Road

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 566355

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1610)

34.441 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service from everyone I dealt with.
Went in with a puncture and was back on the road again within the hour.
Thanks!🙂

3 de marzo de 2026
Valorada con 5 estrellas sobre 5

Hunter 4 wheel alignment

Second time visiting the Guildford branch for 4 wheel alignment on the Hunter system. Great service, good knowledge and technicians. Love the certificate on the wall re not ripping women off, nice touch. Will definitely use again.

28 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always friendly and they thoroughly…

Always friendly and they thoroughly check the order to make sure you're getting the correct tyre(s) for your vehicle.

27 de febrero de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Dear Nigel Eastman,

We appreciate you sharing your feedback.

We're happy to hear that you find our team at our Guildford Moorfield Road branch, friendly and that we thoroughly check your order to ensure you get the correct tyres for your vehicle.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valorada con 1 estrellas sobre 5

Not good they failed my MOT saying that…

Not good they failed my MOT saying that the power steering was leaking and i had to go to the main dealer,
The main dealer(Nissan) said it wasn't leaking just residue on the joints and passed its MOT

2 de mayo de 2025
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Dear Raymond Atkinson,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Guildford Moorfield Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great Service

Booked MOT online and received £10 against the booking. Arrived early, they attended to the vehicle early and were professional amd courteous throughout.

25 de febrero de 2026
Valorada con 5 estrellas sobre 5

Friendly and efficient staff

Friendly and efficient staff. They always make you feel welcome and give me special attention knowing I lost my husband recently. I feel confident that the work they do on my car is necessary unlike many garages who ‘find’ problems!

16 de febrero de 2026
Valorada con 2 estrellas sobre 5

Beware hidden costs

To be fair, the service generally was good but with a few caveats. Trying to charge £10 per wheel to swap the front tyres to the back, unbelievable for undoing 4 extra bolts per side when I was spending several
Hundred pounds.
I punctured one of the new tyres within a week on a pothole so went back again. This time the mechanic told me I also needed the existing rear tyres replacing for some absolute nonsense reason, which was missed the week before. So beware of unnecessary upselling, I checked them with another garage and were told they were fine.
Also, price wise they added £40 to the price in the garage compared to online (price matched after I complained) but again, beware

18 de febrero de 2026
Logotipo de Protyre Autocare - Guildford Moorfield Road

Respuesta de Protyre Autocare - Guildford Moorfield Road

Dear Customer,

Thank you for notifying us of your concerns regarding the costs. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

It was a last minute booking

It was a last minute booking following a need to check steering geometry after an encounter with a large pothole..

Protyre fitted me in and did check and adjustments in 45 minutes.

Great friendly and professional service

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

Extremely helpful!

Extremely helpful when I visited after having a puncture in a tyre. Had all 6 childminding children with me and it wasnt an issue at all. Very friendly and although the issue wasnt resolved - through absolutely No fault of the garage, I am so grateful for their time.
I would highly recommend them and will use them again in the future. Thank You!

18 de febrero de 2026
Opinión espontánea

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