Protyre Autocare - Hemel Hempstead Opiniones 

783
TrustScore: 4.5 sobre 5

4,5

Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service went for a a/c check up, staff was very welcoming and helpul from start to end. Will definitely be coming back. Best experience i’ve had in a while from all the garages that I have been,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everyone at this garage is really helpful and always help with anything I need. I popped in one Saturday as I had a flat tyre and despite them being due to close in 30 minutes they still took the time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, Reino Unido

  • 01442 259665

4,5

Excelente

TrustScore: 4.5 sobre 5

783 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(783)

35.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Say what it says on the tin.

When I arrived informed me that they were running late for a booked mot.ie say it how it is, then you know where you stand,as apposed to not saying anything.

7 de julio de 2025
Valorada con 5 estrellas sobre 5

I was received very professionally

I was received very professionally and even though I was slightly late for my appointment and therefore willing to rebook, my service was undertaken anyway as planned and the reason for bringing my car in has been fully resolved without further concern. I was also courteously advised of a couple of issues likely to need attention in the future but without any pressure to book additional services.

25 de junio de 2025
Valorada con 2 estrellas sobre 5

Second time used their service and it…

Second time used their service and it was not great. First they made MOT twice, failing it first time because of the tire. Tire was ordered together with MOT using their online services. Why they didn't fit it first is unclear. Second, report paper for "silver service" work was not complete. No thickness of disc break measurements, no tyre depth, just electronically entered tick boxes.
Thirdly, was waiting alot

12 de junio de 2025
Logotipo de Protyre Autocare - Hemel Hempstead

Respuesta de Protyre Autocare - Hemel Hempstead

Dear Sergejs Popovs,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience at our Hemel Hempstead branch. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 4 estrellas sobre 5

Actual work and price - fine. Customer service - meh.

Had an MOT at 2:30. they didnt call to let me know the outcome. I tried to call multiple times with no answer. not sure if this is standard practise. but I've always had someone call to let me know wether its passed or not. It failed. luckily it was only due to a few faulty lights so was able to do it quickly before shutting. but had it of been something bigger, they wouldnt of had time to do anything about it and id be car-less. MOT was booked for 2:30 so there was plenty of time to call me about it. And I previously told them i would pick up at 5. This isnt a major issue was just slightly annoying. Also the guy behind the counter was miserable. tried to chat and was quite cheery but got ignored with any conversation I tried.

11 de junio de 2025
Valorada con 5 estrellas sobre 5

Air con sorted out!

Needed air con re gassed.booked in next day and now it’s working great.Hemel Hempstead branch has always given great service.

21 de abril de 2025
Valorada con 5 estrellas sobre 5

Silver Service

I had my car serviced here, and now after the service, my car is so responsive. The engine is good, and the brakes are a lot better than before. All thanks to the team at Protyre Autocare in Hemel Hempstead. Great job!

22 de marzo de 2025

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