I have just used Protyre again to MoT our 2 cars. Their web pricing was very competitive and they did a very thorough job. The appointments (on separate days) were well organised and both ran to ti... Ver más
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Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB
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I have just used Protyre again to MoT our 2 cars. Their web pricing was very competitive and they did a very thorough job. The appointments (on separate days) were well organised and both ran to ti... Ver más
La empresa ha respondido
Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Ver más
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Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Ver más
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Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it w... Ver más
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Escrito por la empresa
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Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Reino Unido
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Booked an MOT, turned up half hour early and they fitted me in. Polite and professional. Will use again.
Booked online for 2 new tyres to be fitted and free wheel alignment check
Dropped car off and job was completed in half an hour

Respuesta de Protyre Autocare - Isle of Wight
Very professional service from pleasant staff. Thank you.
Work was carried out to a good standard and in a prompt time frame.
Quick reception, no waiting to assess problem, tyre replaced in 15 minutes. Staff helpful and knowledgeable throughout.
Very good quality service had two front tyres renewed in quick time

Respuesta de Protyre Autocare - Isle of Wight
Following a flat tyre that couldn't be repaired, I contacted Island Tyres before 9am. Premium tyre fitted at 10:30 the same day at a first class price. Staff were very helpful and a pleasure to deal with. Highly recommended. Thanks chaps!
The job was done how I expected it to be done.
In previous experiences having tires changed, I always dreaded knowing the car was going to be raised using a trolly jack under the chassis seam and not by a proper support stand where the weight is meant to be supported. So on that point alone, a more pro approach. The company was offering a better tyre option for the price, so I got upgraded to a higher efficiency tyre for the same price. Also the wheels were handled thoughtfully and not just yanked off, thrown into the machine and processed like a tyre changing race.... It was orderly and considerate... no unexpected surprises or upselling anywhere.... How it should be done really
Protyre looked into the issue and clearly instructed what needed to be done.

Respuesta de Protyre Autocare - Isle of Wight
On arrival at reception the person who unlocked the doors, was the same oerson who checked me in for the car service was quite rude. He had two doors to unlock, he unlocked the door I was waiting at and walked away to the other door, unlocked it and also opened it for people waiting there. I could've passed this off, but he then promptly told me "that man was first" not pleasantly and no eye contact no smile nothing. This continued whilst he checked in my car. Never seen him before, don't know him and never offended him in a prior life🤷🤦♀️. Basically have a bad morning on your own time. Especially when I eventually ( dropped car off at 08.30am and picked it up at 2.45pm)got the car back the bill was £500 . So much for "just" a service😫🙄.

Respuesta de Protyre Autocare - Isle of Wight
Where do I start on the 28/07/25 I had pre booked mot and service dropped car off at 8.45 as asked they done mot straight away went back about 2hours later see car out front spoke to customer service they said they have still got to service car and it needs 2 new tires told them ok just do what you have to do went back again 2 hours later car still sitting in work shop not been touched everyone just walking round like headless chickens eventually they started service and changed tyres I eventually got car back at 2.30pm when I got the bill oil filter not changed nor air filter witch I have never heard of what is the point in changing oil without oil filter. Plus I had special offer £10 off mot but noticed been charged for it my grandson used to work there so I know the the place fairly well but it just seems nobody cares at all absolutely no enthusiasm in the place .sorry for such a long rant but not impressed at all so will be taking my car elsewhere in future yours mr Michael Warren
Car reg m1owj

Respuesta de Protyre Autocare - Isle of Wight
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