Protyre Autocare - Isle of Wight Opiniones 

1324
TrustScore: 4.5 sobre 5

4,6

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Reino Unido

  • 01983 401000

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1324)

34.004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic

Very polite, fast working at getting my tyre fitted and checked incase others where close to going bald and extremely friendly staff. Thank you

2 de mayo de 2026
Valorada con 1 estrellas sobre 5

I arrived at the agreed appointment time…

I arrived at the agreed appointment time and left the car with the garage, went back 20minutes later, tyres still not fitted, was then informed after a further 20mins wait that the depot only had 1 new tyre available, after I had re-booked 2 new tyres. So I had to book a further appointment for a few days time to get the remaining 1 new tyre fitted. So very frustration and I had to pay twice the amount of travel costs, on top of poor customer service and support.

29 de abril de 2026
Logotipo de Protyre Autocare - Isle of Wight

Respuesta de Protyre Autocare - Isle of Wight

Dear Steve Collins ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Isle of Wight branch has not been a positive one for you on this occasion.


We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Not as good as normal

I travelled 25 minutes to a booked appointment only to find the tyres were not in.
I had to wait 4 days for the next set to be in.
Not the usual good standards this time

1 de abril de 2026
Logotipo de Protyre Autocare - Isle of Wight

Respuesta de Protyre Autocare - Isle of Wight

Dear Pete Gowers ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Isle of Wight branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

The best garage I know.

I get my MOTs and all other work done at ProTyre and have done so for many years. MOTs are always done on time, you can wait in the garage and see what is happening through a viewing window. The mechanics are very knowledgeable and therefore other work is done well and at a fair price. I wouldn't go anywhere else.

10 de abril de 2026
Valorada con 5 estrellas sobre 5

I was welcomed on entering the…

I was welcomed on entering the reception in a pleasant and courteous manor. Informed truthfully that there was a wait even though it was booked in so I could decide whether to stay or return later after the work was done. Very happy with Protyre

8 de abril de 2026
Valorada con 4 estrellas sobre 5

The Best Fitting is in the Details

Every time they fit tyres, they leave the wheel messy with fitting lubricant, not good at getting the tyre pressures right either.
Five-star service would check and correct all the tyre pressures after fitting tyres or repairing a tyre.

27 de marzo de 2026
Valorada con 4 estrellas sobre 5

Booked tyres online

Booked tyres online. Put them on in required time slot which was great. Only criticism is white gu to help slip tyres on was all over alloys and tyres and not wiped down. Staff helpful and polite.

1 de abril de 2026

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