Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónNewport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB
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Consulta las opiniones de los clientes
Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Ver más
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Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.
La empresa ha respondido
Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Ver más
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Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Isle of Wight
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Reino Unido
- 01983 401000
4,6
Excelente
1 mil opiniones
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Was quick and easy this time and my…
Was quick and easy this time and my name was called out in the waiting room when my car was ready after it's MOT. Much better than last time I went. Was easy to book online and the MOT is cheaper at this company.
24 de noviembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Protyre Autocare - Isle of Wight
Dear Mrs White,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
#1 on the Island
Have been coming for a number of years here and will continue to come, the customer service from Max is top notch and Matt did a great job in checking all all my tyres making sure my car is safe to drive. Thank you for all your help today.
22 de noviembre de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Isle of Wight
Hello Nosidda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I was told that they would ring with an…
I was told that they would ring with an estimate for the work that needed to be done. This did not happen. When the car went in for the work I was told they would ring me when it was ready. According to the receptionist they tried to ring once but there was no missed calls on my phone.
19 de noviembre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Dear Janice Routledge,
Thank you for taking the time to share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly service,good experienced…
Friendly service,good experienced technicians,great location,reasonable price,
19 de noviembre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and courteous
MOT done on time while I waited. Likewise a tyre that was needed.
19 de noviembre de 2025
Lovely helpful and hospitable front…
Lovely helpful and hospitable front desk person. Fast and efficient - on time service from technicians.
15 de noviembre de 2025
Service was quick and efficient
Service was quick and efficient, friendly staff, will be coming back.
19 de noviembre de 2025
Very polite and accommodating the job…
Very polite and accommodating the job was reasonable priced and done in good time
17 de noviembre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Consistent good service
Protyre have been looking after my cars for 10 years providing an excellent service. Staff are friendly and helpful.
17 de noviembre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Hello Erwin,
We appreciate you sharing your long-term experience with us. We're happy to hear that our team in centre has consistently provided excellent and friendly service for your vehicles over the past decade. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Great service and faster than expected.
Great service and faster than expected.
5 de noviembre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of WIght branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Isle of Wight
Hello Mrs Johnston,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly
Able to book service and mot at short notice after being let down by another garage. Friendly, efficient service that kept me informed.
29 de octubre de 2025
Everything was done quickly and on time…
Everything was done quickly and on time on this occasion. However, the new tyre was over inflated by 7lbs to the recommended BSI tyre pressure.
20 de octubre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Dear John Horton,
We're glad you were pleased with our prompt service at our Isle of Wight branch.
We appreciate you bringing the over-inflation to our attention and will review our procedures to ensure correct tyre pressure settings are consistently applied.
Thanks for your feedback.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service excellent staff
15 de octubre de 2025
Extremely helpful from start to finish……
Extremely helpful from start to finish… job done on time…
15 de octubre de 2025
Experience as expected
8 de septiembre de 2025
Respuesta de Protyre Autocare - Isle of Wight
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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