Professionism,obvious skilled and knowledgeable, gave clear explanation of works required and at a day to suit me.As a company much to be proud of. Would go nowhere else.
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Professionism,obvious skilled and knowledgeable, gave clear explanation of works required and at a day to suit me.As a company much to be proud of. Would go nowhere else.
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Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they... Ver más
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Got a good price on 2 new tyres and tracking online.Fitted by local branch. Price dearer if ordered by branch, due to online discounts not available to branch. That’s why 4• not 5. Branch staff fr... Ver más
Not many tyre companies that you can just turn up and have your puncture repaired and be on your way in like 20 minutes, fast, friendly, and just spot on service.
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Montagu Street 117, NN16 8XJ, Kettering, England, Reino Unido
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Despite the site being very busy, they still went out of their way to make sure my tyre was replaced.
Bobby was helpfull as always , excellent service.
Would give 1 star, but short staffed so feel bad doing so. Booked in at 8ish am for wheel alignment. wheel alignment was completed until 10:30. On initial walking in, atmosphere wasn't very inviting or friendly. i think they were stressed as short staffed. alot of swearing and huffing and puffing, slamming things about in the office. i was told by the mechanic that he is not allowed to do my alignment without someone to watch him. he contacted someone form the other garage to come. The other person told him to do it anyway. When he started there was alot of shouting which was nerve wracking, i was worried there was something wrong with my car. whilst sat down, another perosn came in to say he had his wheel alignment done recently but there was an issue. this led me to go on to google and read reviews and i instantly lost all confidence in the business and the perosn working on my car. Eventually the chap had finished my alignment. On driving home, i noticed my car was still pulling right when driving and braking. i decided to book in elsewhere instead of going back and getting them to check it. I simply didnt feel comfortable or confident in their abilities. i went to these guys for an alignment back in 2021 and there sevice was fab. its really gone down hill since.

Respuesta de Protyre Autocare - Kettering Montagu Street
Car was booked in for new tyres. They were fitted quickly and there were no issues
Had air conditioner regas service on time just been using it most of week now not working machine printout says was all done so won’t be using them again

Respuesta de Protyre Autocare - Kettering Montagu Street
Having used Selecta tyres (Owned by Protyre) for over 20 years it pains me to do this.
I called this morning at 9 AM to have tyres fitted that had been ordered through black circles, but I was told they had no booking, this despite the fact that they admitted to having the tyres supplied to them for fitment. No apology was offered merely an explanation that it was my fault for ordering from black circles. They did say I could come back tomorrow but unfortunately work commitments prevent me from doing that and the only other alternative was that I go back to black circles, which I have done. The irony is that there were no cars waiting to have tyres fitted and no cars in any of the bays when I arrived. the experience has been enough to ensure that I never use them again.

Respuesta de Protyre Autocare - Kettering Montagu Street
The team sorted my tyres out and showed me the problem with the front tyres So had them replaced next day
I was booked in for 12.00, arrived on time, and the tyre fitter was straight onto the Job.
All staff were very friendly and chatty, and to get a health check on my brakes and other tyres was a bonus.
Will definitely be using your services again.
Great service friendly staff had me back on the road after a car had a blow out.

Respuesta de Protyre Autocare - Kettering Montagu Street
Visited pro tyre one afternoon to get alignment on car adjusted. Chris and his colleague were helpful. Also the price was competitive which helps.
The lads in the centre were excellent helpful and friendly
Excellent support and service from Bobby today. Thank you!
All work done to my satisfaction and in a timely manner. Good communications throughout. Only downside was no breakdown or Invoice provided to show costings and VAT.
Arrived a few mins early and they got straight to work meaning I could get away sooner.
Very efficient, professional and friendly staff. Very pleased with the service provided, would definitely return.
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