I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónJames Little Street 17, KA1 4AT Kilmarnock, Scotland, GB
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Consulta las opiniones de los clientes
Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.
La empresa ha respondido
Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... Ver más
⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Kilmarnock
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
James Little Street 17, KA1 4AT, Kilmarnock, Scotland, Reino Unido
- 01563 531967
4,4
Excelente
813 opiniones
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Respuesta de Protyre Autocare - Kilmarnock
Hello Derek,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Kilmarnock
Hello Jay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Made a booking for next day with tyre…
Made a booking for next day with tyre ordered..service was spot on, on time and friendly..will definitely use again when I need new tyres..10/10
19 de agosto de 2026
Respuesta de Protyre Autocare - Kilmarnock
Dear Mike,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre.
I had written a review about one week…
I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the owner of the business it appears I was wrong. I have tried to find the original review but I can't find it so I have written a new one. The service I got was excellent and I would have no hesitation to get more tyres here
1 de agosto de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Kilmarnock
Dear M Leske,
Thank you for taking the time to update your review. We appreciate you reaching out to us to clarify the situation with the tyre pressure.
We are delighted to hear that you were satisfied with the excellent service you received and that you would consider us for future tyre needs.
We will look forward to welcoming you in the future at our Kilmarnock branch.
Kind regards
Kayliegh
Customer care - Protyre
4 tyres and alignment
Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.
12 de agosto de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Sandra,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff could not be more helpful
Staff could not be more helpful to my wife when we had a slow puncture. Wheel cleaned an 2 tyres fitted. Price very good.
10 de agosto de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Charles,
We would like to thank you for sharing your feedback regarding the service you received at our Kilmarnock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great team and always take time to keep…
Great team and always take time to keep you informed.
10 de agosto de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Billy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
very good time=to fit the…
very good time=to fit the tyres....great price....and very polite gents....
29 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Kilmarnock
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Kilmarnock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Kilmarnock
Dear ian kay ,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Thank you Alexis and Alan for sorting…
Thank you Alexis and Alan for sorting out my TPMS issues.
27 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had booked for later in the week but…
Had booked for later in the week but had to change plans. Happily they could accommodate me at short notice and did the work early.
22 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Kilmarnock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Took my vehicle for a wheel alignment…
24/7/26
UPDATED REVIEW: The manager of the Kilmarnock branch, Alan, contacted me regarding the review below and asked if I could come and see him personally so he could assist in resolving the issues I highlighted, He took a look at the rods and showed me what he would attempt to do and acknowledged that there are corrosion issues, asked if I was shown at the time and I replied I wasn't, he explained to me that he tells his staff to show any issues but in this case, it was a stand in that wasn't familiar with his instructions, when I told him that my mechanic will replace the corroded rods when he comes back to Glasgow, Alan said to immediately bring it back to them and they will align my wheels at no extra charge.
Whilst I was there, I was experiencing an issue of my nearside front tyre slowing deflating and had made arrangements to get the alloy wheel refurbished to prevent air escaping from my tyres, he kindly offered to seal my wheel alloy without charge, Furthermore, the reason I wasn't given a paper report at the time was due to printer issues which, again, Alan showed me and explained.
I will say, the manager, Alan, genuinely cares about his customers and the reputation of Protyres and despite the original 1 star review, the resolution was more than above what was expected and I thank Alan and his team for taking the time to rectify the issues raised and solving them to my satisfaction.
ORIGINAL REVIEW: 22/7/26
Took my vehicle for a wheel alignment and I suspect they didn't do the job as I ended up taking my car to Kwik-Fit the following day as the car was still pulling to the left, The mechanic at Kwik-Fit informed me that the 2 front inner tie rods, track rods ends and lock nuts were all corroded, he even showed me the extent of the deterioration of the rods and I'm now making arrangements to get them replaced.
Not only that, when i requested the paperwork showing the completed alignments, I was told they don't issue the paperwork but it would be sent by email, I haven't received an email as of yet
I'm very disappointed in the Kilmarnock branch as I normally use the Busby branch who are actually very good
22 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Dear Craig,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Aircon Service
Staff member was very knowledgeable and explained the best way to keep my aircon running good.
20 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Kilmarnock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional service from Protyre
Exceptional service from Protyre. Staff were all fantastic and friendly. Tyres were fitted very quickly - much quicker than anticipated.
13 de mayo de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Kilmarnock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience as advice given on…
Great experience as advice given on what was required. Product fitted and staff were friendly and professional in guidance.
10 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Graeme,
We would like to thank you for sharing your feedback regarding the service you received at our Kilmarnock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Kilmarnock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Guys done a great job on changing tyres…
Guys done a great job on changing tyres and wheel alignment, would recommend to friends .
2 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Kilmarnock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Verry happy with the service thankyou
3 de julio de 2026
Respuesta de Protyre Autocare - Kilmarnock
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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