Protyre Autocare - Lampeter Opiniones 

464
TrustScore: 5 sobre 5

4,9

Mill Garage, North Road, SA48 7JA Lampeter, Ceredigion, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, we were desperate to have our tyres changed before our long journey back home and they made time to squeeze us in. Very happy with the service received, lovely lady at receptio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great bunch of lads and not forgetting the lass who takes the cash.... Had tow new tyres for my motorhome fitted excellent local garage always go there for my tyres 5⭐

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were informative about my tyres, two needed changing. Helpful discussion about which tyres to have. An appointment was made for the next morning and my new tyres fitted as soon as I arrived.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Easy to book free tyre check online. Thought I might need new tyres on used car I’d just bought, wasn’t handling quite right , but the guy checked them and said they were good, even with a chunk mis... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Mill Garage, North Road, SA48 7JA, Lampeter, Ceredigion, Reino Unido

  • 01570 422221

4,9

Excelente

TrustScore: 5 sobre 5

464 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(464)

34.122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

I got a nice big screw in my tyre on the 28th December. The guys were super helpful and couldn't have been there more than 15mins getting me on my way.

Christmas wasn't ruined so thank you!

2 de enero de 2025
Valorada con 5 estrellas sobre 5

Not all tyres available when promised.

I am not in the habit of writing reviews, but Protyre have asked me to do so. The garage which regularly services my car and completes MOT tests told me that my tyres were showing signs of significant wear. It is because winter conditions were approaching and I have some long trips to make that I called into Protyre for advice and a Quotation for replacements. I was told that there were perhaps 1,000 miles remaining on certain tyres, and so I chose to buy four new tyres including balancing and eco disposal.
Perhaps a week ahead I agreed the date and time. I travelled six miles, arriving on time, leaving my car for about an hour and a half, while I walked to shops in snowy conditions. Upon my return only two tyres had been fitted, no others of that type being on site. I agreed to return perhaps a week later at some inconvenience, when the remaining two tyres would now been fitted. Because of a warning from my regular garage I had also asked for the front wheels to be aligned due to uneven tyre wear. Time had been allotted for this but the existence of thin glued plastic alloy wheel protectors did not allow the tracking instrument to be fitted. It was left that Protyre would investigate the possible existence of larger hooks and contact me. Today I called at Citroen Carmarthen, which rightly or wrongly had fitted the protectors, and mentioned the problem. I was advised to go to ATS where the staff said this was a common occurrence, which they regularly overcame. I could book in for this adjustment at a cost of about £57.
I have used this Lampeter Tyre Fitting Garage for many years, always had good friendly service, and these hiccups are the first such instance. Unfortunately I must obtain an MOT test certificate in the next month.
As a result of my comments above, I was contacted and returned with the car on 23/12/24. The tracking was adjusted in a satisfactory manner by a polite and skilled mechanic. Now I would be happy to give my overall experience a five star score, because it is most unlikely that the same difficulties will be allowed to happen again.

28 de noviembre de 2024
Logotipo de Protyre Autocare - Lampeter

Respuesta de Protyre Autocare - Lampeter

Dear Jennifer,

Thank you for leaving us a review and for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great help and service

We turned up with a flat tyre after driving from Bristol on Saturday lunchtime - it was 10 minutes to closing but the fantastic Phil fit us a new tyre and saved us a ton of misery and saved our weekend. Fantastic service which was really appreciated - thanks.

30 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

We telephoned for a time slot to change…

We telephoned for a time slot to change one tyre but when we arrived were told it would be about an hour before the job was done. For one tyre?
We were quoted a price around £150 but were charged £175.
The aluminium wheel and tyre was covered in sealant, in 45 years I've never seen such a messy tyre change.
The staff were polite.

6 de noviembre de 2024
Logotipo de Protyre Autocare - Lampeter

Respuesta de Protyre Autocare - Lampeter

Dear Andrew Reed,

Thank you for leaving us a review and bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

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