1. Professionalism of staff who repaired my tyre. They could easily have tried to sell me a new tyre which was unnecessary. 2. Honesty and value for money, Staff have integrity. I would go back ag... Ver más
La empresa ha respondido
43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB
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1. Professionalism of staff who repaired my tyre. They could easily have tried to sell me a new tyre which was unnecessary. 2. Honesty and value for money, Staff have integrity. I would go back ag... Ver más
La empresa ha respondido
Very helpful last minute visit to Pro Tyre in Headingly. Stuff could not have been more helpful, including helpful safety check with no upscaling pressure. You can’t get better than this at such short... Ver más
La empresa ha respondido
I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... Ver más
La empresa ha respondido
The replacement of a burst tyre was done speedily and efficiently. The only doubt arises from the fact that the tyre which was burst had been supplied by Protyre themselves, just 12 weeks previously!... Ver más
Escrito por la empresa
Escrito por la empresa
43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, Reino Unido
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Excellent customer service for the first second!!Really helpful. My car has been fixed in less than a day with many things to repair!
My first experience with Protyre Autocare in Headingley was not great. Recently, I had an appointment booked for a wheel alignment of the two front wheels in the morning. I dropped the car at the garage around 9am and they told me the car will be ready in an hour. So, I went to a coffee shop, required some time to walk there and waited until the wheel alignment is done. The hour passed and received no phone call from the garage to confirm that the job is done. So, I called but no one answered the phone. Only after three hours did I mange to get a hold of someone on the phone to advise me that the car is ready for collection. The surprising thing was that when I collected the car, they told me that the member of staff I left the car keys in the morning informed no one about this job! First contact with this Protyre Autocare garage in Headingley and the experience was disappointing regarding the customer service at least. I wouldn’t recommend this garage based on my experience.

Respuesta de Protyre Autocare - Leeds Headingley Lane
Great helpful and very polite staff, the managers should be very very proud!
from ordering my tyres on line to having them fitted on my requested time and date was very good.
Reserved day no Tyre , leave phone no , no one call back . Need to go to shop ask for Tyre . Staff say black circle no delivery to shop and want me leave . Checking computer for about 10-15mins . The Tyre was delivered. Make appointment next day . When I arrived on next day . Staff say no Tyre again. After checking computer for 10mins . The Tyre is in shop . Change Tyre need go to shop 3 times .

Respuesta de Protyre Autocare - Leeds Headingley Lane
To be honest, I use this company because their location is convenient for me. That said, it was easy to get a same-day booking to check my tyres, and replace two of them. The service is always friendly, what I particularly like is that they tell me what I need and don't try to sell me more than that.
Booked an appointment for new tyres, arrived on time and the vehicle was looked at straightaway… Was told would take 2 hours and it did. Coupled with great advice and competitive pricing I will use again. Beats Halfords hands down when it comes to customer service. Excellent garage.
I unfortunately got yet another puncture in my tyre this one needed replacing and the guys at Headingley were super efficient and friendly.
Getting me back on the road as soon as possible.
Highly recommend this tyre company.
Been using you and Alba Tyres for many, many years and various makes of cars and always had a very good price and very efficient service. Thanks
Friendly staff & quick service in an emergency
Helpful and friendly and efficient
Big shout out to Kunli at the main desk
Massive thank you to the team at Headingley Protyres. Great service.
Fantastic service every single time. I use the Horseforth Leeds branch and the guys there just are first class.
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