Professional, smart,fast and reasonably priced. Great bunch of people! If you don't believe me just give them a try!
La empresa ha respondido
Localización
Cambiar localizaciónUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed
La empresa ha respondido
Great example of a good organised garage, straight forward and no messing about. Well Done Alan
La empresa ha respondido
I've always taken my car for service to the main dealer where I bought it, but as that's several miles away it takes a whole day, so I decided it was time to try someone local. First off, I liked... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Leeds Horsforth
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, Reino Unido
- 0113 281 8881
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I use Protyre in Horsforth for tyre…
I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed
29 de junio de 2026
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great example of a good organised…
Great example of a good organised garage, straight forward and no messing about.
Well Done
Alan
29 de junio de 2026
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Mr Harding,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, smart,fast and reasonably priced.
Great bunch of people! If you don't believe me just give them a try!
29 de junio de 2026
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Friendly, professional staff, reasonably priced services, excellent customer service
29 de junio de 2026
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Hugh,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Leeds Horsforth
Hello,
We are so pleased to hear you had such a positive experience with our team at Leeds Horsforth. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service for the…
Very efficient service for the replacement of 4 new tyres
19 de junio de 2026
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Andrew,
We are so glad to hear that you found our service efficient for your new tyres! Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Dishonorable and disrespectul firm from the top down!
I have been a repeat customer of Protyre for many years now, from several sets of car tyres, batteries, services, air con regases, and never had an issue until a month ago.
I booked to have 2 new premium tyres fitted over the phone with James, whom I presume to be branch manager. When doing so I asked whether there were currently any offers on and once he had checked said that unfortunately there were not currently any offers on as I had chosen the all weather tyres. I made the booking, ready to get the tyres fitted on the Friday, and moved meetings round to accomodate this. Friday came and I got a call just before the booking saying there had been a mix up, the tyres didnt arrive, could I make Saturday. I said no problem and cancelled an appointment on Sat morning instead as I needed to get these asap.
Saturday came, I got the tyres fitted and all was good.
Two days later I got a marketting email from Protyre stating 15% off any 2 Pirrelli tyres, and on clicking on the offer I found that mine were included. I then did some digging and found that this offer had been live for a month, so was definately valid when I asked if there were any offers on?!
So I called James, to which first was met with partial understanding and that he would go away and find out how to sort the refund (£75!) and then call me back. No call back for over a week so I chased him, finally catching up with him, only to be met with hard pushback that I would not be getting any refund due to the offer not being visible on his screen at the time?? Not a valid reason at all! I then persisted and was told a whole host of other reasons, including that I had already apparently had a discount ordering over the phone, getting the online price?! Why would there be any difference between the 2? And if I was told that, I would have just done this order online.
I told James to escalate this as I was not happy and get back to me asap, of which again I have heard nothing!! So I am clearly not getting a refund, however at least I can warn everyone else about this shocking experience!! Fancy arguing about £75, when the fault clearly lies with them. Especially given how reasonable I was for their fault with the tyres not turning up and having to re-arrange my appointment, and my calendar?!
Appalling and dishonourable! I will not be returning to Protyre
23 de mayo de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Leeds Horsforth
Dear John Bolton,
Thank you for notifying us of your concerns regarding the cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very friendly staff
Very friendly staff. Quick ,efficient service at a reasonable price.
8 de junio de 2026
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Mrs Barnes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Leeds Horsforth
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
would definitely recommend!
Very happy with the service and worksmanship - thank you!
1 de junio de 2026
Friendly and explained what they did…
Friendly and explained what they did and how to go forward making sure you understand how to handle things in the future.
3 de junio de 2026
Friendly staff
Friendly staff, all done on time and I always know I only pay for what is needed. Great service.
29 de mayo de 2026
I would give 5* if the mechanic have…
I would give 5* if the mechanic have gloves or clean his hands when hi take the key
Otherwise brilliant service
29 de mayo de 2026
Aircon regas for older car
Aircon regas for older car. Done on the same day I booked online! Very good!
22 de mayo de 2026
Booking was easy
Booking was easy. Explained the work that was required. All completed to a high standard.
4 de marzo de 2026
Great staff.
27 de mayo de 2026
Fantastic service as always
Fantastic service as always
Repeat customer many times
25 de mayo de 2026
Appointment made online
Appointment made online , work carried out as agreed, staff very courteous.
20 de mayo de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.