Protyre Autocare - Leicester Wigston Opiniones 

1589
TrustScore: 5 sobre 5

4,8

67/71 Bull Head Street, Leicester, LE18 1PA Leicester, Leicestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very welcoming, friendly and knowledgeable. Quick service and checked my battery for me also, which was great. Easy pleasant transaction and good value for money, thank you!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Took tyre in for checking after another company had failed to find a fault despite losing air regularly. Protyre checked tyre with professionalism and efficiency and found a fault. Tyre was replaced a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service and advice. Don’t overcharge and really efficient. That’s why I always go to Protyre Wigston if I need new tyres.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from everyone from start to finish. I rang up with an issue I thought I had after my service/MOT and they saw my car the same day and checked all was ok which it was and cleared the elec... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 67/71 Bull Head Street, Leicester, LE18 1PA, Leicester, Leicestershire, Reino Unido

  • 0116 288 7780

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1589)

33.340 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Air con check

Air con check
Don't bother wasted a hour for them to tell me it had no gas in the system.
They didn't check to see if it works with gas. Could be a problem elsewhere like the compressor but they didn't check or know. Then said pay 60 to keep the gas in or don't.
So I didn't. They removed the gas.
That's not a air con check. That's basically saying give us money and we will put gas in it and it's not our problem if it doesn't work

Waste of time

8 de junio de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Leicester Wigston

Respuesta de Protyre Autocare - Leicester Wigston

Dear chris johnson,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

I spoke to Lee who sorted out what…

I spoke to Lee who sorted out what battery I needed and arranged to get me in the garage the next day. When I arrived as arranged he was very efficient and knowledgeable and said he would be fitted as quick as possible. Less than an hour later he phoned to let me know it was ready for collection. I was so impressed I arranged for my MOT and service in September. Not sure about prices as I have got no knowledge of other competitors, but I was more than happy for ProTyre to what I need next time.

30 de mayo de 2026
Valorada con 5 estrellas sobre 5

My slow deflation on rear was…

I have had a curtesy call from protyre and we had an interesting conversation about my recent visit and my experience was examined and i realised that i had missed the viewing window which i remembered from many previous visits. My review was not intended to reflect a poor service. I now feel that the call and chat have changed my view and now feel that 5 stars is a fairer review. Thanks - the tyres are fine and i am happy to recommend protyre.My slow deflation on rear was identified as a puncture, the tyre was old and well worn so I asked for two new ones. I was quoted a price and asked for them to be balanced and fitted to the front and the used fronts transpose to the rear. I sat in a reasonably comfortable waiting area and the job was done quickly. I gave three stars as I would have liked to be able to see the work being done.
Until I have had some experience of driving with these new tyres I could not rate the service higher. My experience on the day was pleasant and quick.

3 de junio de 2026
Logotipo de Protyre Autocare - Leicester Wigston

Respuesta de Protyre Autocare - Leicester Wigston

Dear J Bozzoni,

Thank you for your feedback.

We appreciate you taking the time to share your recent experience with our Leicester Wigston centre. While we are pleased to hear that you found the visit pleasant, quick, and that our waiting area was comfortable, we are sorry to learn that your overall experience did not fully meet your expectations on this occasion.

We understand your comments regarding not being able to view the work being carried out, and we value your feedback as it helps us to improve our service.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.


We apologise for any inconvenience caused and thank you again for your valued feedback.

Kind regards,
Kayleigh
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Uneven tyre wear Freelander 2.

I called into the Wigston branch as I was concerned about uneven wear to my rear nearside tyre. The manager suggested that the vehicle tracking system needed to be checked and that it would be necessary to replace the car tyres.
The vehicle tyres were replaced and the tracking was corrected, the cab pollen filter was also changed for a new one.
The whole job was done in a couple of hours, the branch always seems to be busy but the procedure was explained to me by the manager who is thorough and professional.

29 de mayo de 2026
Valorada con 5 estrellas sobre 5

I went in for my annual MOT & passed…

I went in for my annual MOT & passed first time but there was some clicking sound coming from front left wheel so I asked the staff to look into my wheel and they rectified for me without any charge.
A very big thank you to all the protyre staff.

20 de mayo de 2026
Valorada con 5 estrellas sobre 5

After leaving a previous 1 star review…

After leaving a previous 1 star review regarding a service at Protyre Wigston, protyre have done my MOT and I can't fault them at all.for this. Polite friendly and kept me updated, they even sorted my TPMS light (fingers crossed it stays off) I will use them again as i am mostly happy with the way my previous complaint was resolved.

11 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Had my MOT and got an advisory.

Had my MOT done and got an advisory because they said my auto dipping headlights were on the wrong setting. Why not tell me and I could have reset them within the settings on the dash. I'm not convinced that they were incorrectly set anyway. However, I've used them before and been happy to keep returning as they are so friendly and they don't try to get work that doen't need doing. Best to sign up and get offers towards tyres etc. Well done lads.

11 de mayo de 2026
Logotipo de Protyre Autocare - Leicester Wigston

Respuesta de Protyre Autocare - Leicester Wigston

Dear Terry Potter,

Thank you for leaving us a review and notifying us of your concerns regarding the advisory. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

I find the crew there to be fair

I find the crew there to be fair, friendly and honest. They have identified the issue and dealt with it accordingly. They replaced one of my headlights without charge..( i suspect I'd already spent plenty).

8 de mayo de 2026

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