Protyre Autocare - Matlock Opiniones 

Excellent service from Protyre Autocare Matlock . Completed the work I asked for in a timely manner and at a reasonable price ,
I will definitely be using them again .

Quality service, friendly, quick and no issues at all. Highly recommend.

Great value, great staff

Enquiry for price of 2 tyres I wanted the guy at Matlock was very good and found the tyres I wanted without pushing I tried other garages and they tried to sell tyres.they were pushing so walked away.the appointment time was spot on very polite and will use them again look after them

All the staff are very friendly and helpful. They always give a great service.

Easy to book and pay online, quick service and helpful staff.

Dealt with urgent situation promptly, courteously and efficiently

Was able to make an appointment. You had the tyres I needed in stock. The man in charge was very efficient and helpful. A good job altogether. On 3 may 2025.

Fitted promptly at the alloted appointment time.

Outstanding personal service. Helpful and friendly advice. Felt in safe hands.

Excellent service, lovely friendly staff

Had some locking wheel nuts removed after losing the tool. Collin sorted us out with no issues!

Everytime I m going this place everytime wrong they never sort it my problem
My all family going this place we never going again.I paid £670 for disc and pads they did changed brand new next day it has been big scratch again I went there again they said they will changed for new one
I went there for changing I left my car when my car ready they was going to call me but they didn't
After 3 hours I came to this place they said part came wrong they didnt nothing I have been waiting 3 hours for nothing
Now they saying when they recived the part they will call me but I don't think they will call me
They said me if they changing the part they want £100 pound for labour
They are not doing they are job properly
Not happy not going there again

Fast efficient service. Would highly recommend

Prompt friendly service. Good price. All on time. Issue was when I drove away tyre light came on as the tyres were under inflated. Stopped at next service station to inflate correctly

Had four new tyres fitted at Matlock. Afterwards noticed a locking nut and cover missing. Went back and spoke to "M" who said maybe it was because they hadn't been retorqued and as a "gesture of goodwill " they would find a nut. I complained that it was poor service. Eventually he said he would do something.

Seven days go by - nothing. I contact again - spoke to "T" who knew nothing about it. He said would speak to management. Nothing happened.

I went back again. In conversation it turned out the locking nut was broken on refitting the wheel - so the garage knew about it but did not tell me - returning the car with a missing wheel nut - DANGEROUS

At the time and when I went back they did not tell me what had happened - DISHONEST

Eventually I went to VW and bought a new set of locking nuts - DISINTERESTED

Based on this DO NOT USE THEM EVER !

I found the staff uninterested, on collection of my vehicle I was passed the keys, I had to ask if everything was okay with my car, I was informed that my brakes require attention, when asked for a rough estimate, I was told it would be a lot as it's a range rover, I asked could I be provided with a cost via email so I could get it done, to this date I have still not even received a quotation, I find this very hard to understand as people are going out of their way to get your business, obviously not in this case