I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Ver más
La empresa ha respondido
Stones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB
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I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Ver más
La empresa ha respondido
Despite being very short staffed and working in extreme heat, the guys were really good tempered and helpful. It took a bit longer than I had hoped- the waiting area is incredibly uncomfortable- but... Ver más
La empresa ha respondido
Ordered tyres through the protyre website at a good price. Service received at Midsomer Norton fitting centre excellent. The manager (Andy) was efficient and knowledgeable as always and the fitter (no... Ver más
As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working her... Ver más
Escrito por la empresa
Escrito por la empresa
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, Reino Unido
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Sheered bolt and just left it there to blame me for it

Respuesta de Protyre Autocare - Midsomer Norton
All work undertaken within timeframe and good standard
Very polite and helpful staff, got my car in as soon as they could and didn’t take long at all. Highly recommend!
Quick, straight to point, fab free extras, friendly service even when super busy! Thank you!

Respuesta de Protyre Autocare - Midsomer Norton
Booked an appointment to have 2 new tyres fitted for 10:30am . I arrived at the garage at 10:20 and reported to reception, I was then told my car would be ready in one hour’s time. I asked why it would take so long seeing I had an appointment, I was told that they had 3 cars booked in for 9:30 and hadn’t finished these jobs. I went back to the garage at 11:20 to see if my car was ready to my disbelief my car was still parked in the same place I parked it and nothing had been done. Not being a happy bunny I complained. My vehicle was then taken into the garage and work began on fitting the 2 new tyres. I eventually left the garage at 11:50, one hour and twenty minutes after my appointment, this a total joke and should not happen if you have booked an appointment.

Respuesta de Protyre Autocare - Midsomer Norton
Had a slow puncture quickly identified by staff and repaired efficiently
I’ve booked my tires to be fitted at at a certain time. It took nearly an hour and a half to fit the four tyres at a cost of £600 for a kia. I was asked at the time do I want the tracking done as they do a free test? I said yes and when I went to pay the hand done it so then I had to wait longer.

Respuesta de Protyre Autocare - Midsomer Norton
Absolute waste of time. Booked my car in, no acknowledgment from staff when arrived only to be told “what was I here for” and my car “better not be in the way”
Waited for 1/2 an hour (despite having my car booked in) just to be ignored by rude staff.
Take your business elsewhere and avoid this place at all costs

Respuesta de Protyre Autocare - Midsomer Norton
needed to get the puncture repaired asap, they did it very quickly and well
New front tyres and tracking carried out.
Although the work was eventually carried out well the service was less than the usual efficient service I have had in the past.
I ordered the tyres on line and turned up at 10:15 for my 10:30 appointment and elected to wait. At 11:50 I was informed that I had ordered the wrong tyres. This apparently was an error on the website. I guess I should have checked. Alternative tyres were accepted and the work was then carried out in 40 minutes. As I had made an appointment I would have expected to be there for an hour, not two! Would otherwise have got five stars.
Excellent service and helpful friendly staff
Staff were friendly, helpful and knowledgeable. Online booking was easy and I would definitely use Protyre again and recommend to friends.

Respuesta de Protyre Autocare - Midsomer Norton
Efficient, communicative, polite and generally helpful. I'll definitely use again.

Respuesta de Protyre Autocare - Midsomer Norton
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