The gentleman at the reception was great, i was greeted with warm welcome and all my questions were answered in a very friendly manner. They took the car straight in and the tyres were replaced in le... Ver más
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Unit 4 Romar Court, First Avenue, Bletchley, MK1 1RH Milton Keynes, Buckinghamshire, GB
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The gentleman at the reception was great, i was greeted with warm welcome and all my questions were answered in a very friendly manner. They took the car straight in and the tyres were replaced in le... Ver más
La empresa ha respondido
I visited Kipling motorist centre (protyre) in Bletchley MK for a m.o.t and some tyres fitted. The manager Patrick was excellent , so professional and although extremely busy made time to explain eve... Ver más
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The booking process was very easy. Staff on the phone were professional. Arrived and car quickly booked in and aircon refilled. Everything was made easy with Protyre. My visit lasted longer than i ant... Ver más
La empresa ha respondido
Great service again. Always accommodating - rang up on a Monday with two slow punctures and they had them fixed that same morning. Top service as always.
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Unit 4 Romar Court, First Avenue, Bletchley, MK1 1RH, Milton Keynes, Buckinghamshire, Reino Unido
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They dropped my wheel, damaged it badly, but claimed it was my fault, despite admitting the damage can only have been caused with the tyre removed (because I do that all the time outside my house). DON'T TRUST

Respuesta de Protyre Autocare - Milton Keynes
Always welcomed with a smile and big hello. Efficient and very friendly. Car is always done within the time I’ve been given. All work is explained to
Me in layman’s terms which I understand if I don’t they explain everything thoroughly. Called as soon as the car is ready and I’m always very pleased with the fact I’m treated respectfully in what is normally very Male dominant situation. There was a lovely girl who was there this time who I chatted to that works there and she was extremely friendly and helpful.
Had a booking at 11:30am.
Waited over 45 minutes before my car was even brought inside.
There was only one technician, who spent a good chunk of that time on the phone after finishing the previous vehicle.
Receptionist gave zero updates — just a shrug and a “there’s only one person working” as if that made everything okay.
No apologies, no ETA, no sense of urgency.
Meanwhile, I was left standing around like I came in for a spa day, not a tyre fitting.
⚠️ Poor communication and complete disregard for appointment times.
Eventually they did take the car in at 12:15, but by that point, the customer service damage was already done.
If you value your time, maybe look elsewhere — unless you enjoy being ignored with a smile.

Respuesta de Protyre Autocare - Milton Keynes

Respuesta de Protyre Autocare - Milton Keynes
Quick work, friendly staff. Nothing to complain about. MOT was done in under an hour.

Respuesta de Protyre Autocare - Milton Keynes
Our car needed work on following the MOT test, and they were able to get it done the same day, at what we felt was a competitive price. Will definitely keep using them.

Respuesta de Protyre Autocare - Milton Keynes

Respuesta de Protyre Autocare - Milton Keynes

Respuesta de Protyre Autocare - Milton Keynes
Thank you very much. The service was excellent/very kind. The gentleman was very understanding of me despite my language barrier and the fact that I forgot to spell my (not easy) surname. Everything was efficient and quick. I will definitely visit this place again because these people are trustworthy

Respuesta de Protyre Autocare - Milton Keynes
Mot test car failed work done took car back and they then decided to fail the car on something completely different. If failed why was this missed first time???? They are only allowed to retest the items the car failed on within the 2 week window. Stay away from this place absolutely disgusted.

Respuesta de Protyre Autocare - Milton Keynes
Very friendly and polite staff.Do what is required not overly priced

Respuesta de Protyre Autocare - Milton Keynes

Respuesta de Protyre Autocare - Milton Keynes

Respuesta de Protyre Autocare - Milton Keynes
Kipling Motorist Centre - Milton Keynes - Team Protyre were terrible. They had no knowledge of my blackcircle booking when I arrived. They didn't even know the tyres had been delivered as their 'system wasn't linked to blackcircles". They disrupted my working day as I had planned around the appointment. They then delayed the appointment by 2 hours, rushed the fitting, and I have had tyre sensor issues ever since the shoddy work was completed. The 4 new tyres they fitted weren't even from the same batch (separate issue with blackcircles), and they couldn't even be bothered to match the 2 different batches to each axle. When i checked each tyre PSi at home every tyre was well over 10PSi underinflated, which is just dangerous. Again, a testament to their rushed poor workmanship. The service also said it would include tracking when I booked it - this was never completed, so I paid for a service I didn't receive. The tyre booking process was simple and easy via blackcircles, but everything regarding Kipling Motorist Centre was an absolute nightmare.

Respuesta de Protyre Autocare - Milton Keynes
Been using these guys forever for MOT and minor repairs, always cheerful and honest, can recommend them.

Respuesta de Protyre Autocare - Milton Keynes
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