Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... Ver más
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Consulta las opiniones de los clientes
Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... Ver más
La empresa ha respondido
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... Ver más
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - New Mills
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Buxton Road 109, SK22 3JT, New Mills, England, Reino Unido
- 01663 889230
4,8
Excelente
677 opiniones
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Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Everything as you would expect
Everything as you would expect; arrived at my scheduled time, tyres were fitted, all done in less than half an hour. Lots of available time options and price seemed competitive too.
17 de junio de 2026
Respuesta de Protyre Autocare - New Mills
Hello Ben,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Have used you many times before and…
Have used you many times before and always great service ms Patrica price
15 de junio de 2026
Respuesta de Protyre Autocare - New Mills
Hello Patricia,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good quick efficient job
Good quick efficient job. Also queried my tyre choice to make sure it was appropriate.
8 de junio de 2026
Respuesta de Protyre Autocare - New Mills
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy efficient service.
8 de junio de 2026
Respuesta de Protyre Autocare - New Mills
Hello Allan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
unable to update Audi’s Digital Service Record
I spent over £400 on a service for my Audi at Protyre, only to discover afterwards that they are unable to update Audi’s Digital Service Record (DSR).
Audi has maintained digital service records since 2012, and every previous service on my vehicle—whether carried out by Audi or independent garages—has been recorded electronically. Unfortunately, Protyre did not make it clear that they could not update these records before carrying out the work.
As a result, my vehicle’s service history is now incomplete, which could potentially affect its resale value. Had I known this in advance, I would have considered taking the car elsewhere.
Very disappointed with the lack of transparency and the impact this may have on my vehicle’s service history.
8 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - New Mills
Dear Martin,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Great service. Staff super friendly. very reasonable price to have the air con refilled.
3 de junio de 2026
No pressure of an up sale just did what…
No pressure of an up sale just did what was needed and straight away - quality service
3 de junio de 2026
Two tyres, excellent service.
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time.
The job of fitting them, including new valves, balancing and checking the tracking (which needed adjusting), was done quickly and efficiently. Good job, no problems. Friendly staff. 10/10.
29 de mayo de 2026
All the overpriced upselling
All the overpriced upselling. £10 extra per tyre for a valve. Got quoted for a new back box, for the exhaust because the bolts had severed at the price of £205. Took the car to a different local garage to quote for the same issue and they said it only needed new bolts at the cost of £25 for parts and labour. An upsell of £195 that was not necessary for me to spend.
It is also my experience that they always try to sell tracking, said mine was out, it shouldn’t have been as I recently (within the last month) had the tracking done when I’d had the clutch and other parts replaced. Also said the drivers side front wheel was out the most, really strange considering protyre were the last people to replace that tyre, which makes me wonder if they are responsible for this discrepancy anyway
2 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - New Mills
Dear Joanne Reilly,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Fixed me up with an immediate puncture…
Fixed me up with an immediate puncture repair.
First class service.
29 de mayo de 2026
Great work again from all the New Mills…
Great work again from all the New Mills team. Thank you.
18 de mayo de 2026
Super friendly and very helpful team of…
Super friendly and very helpful team of guys.
13 de mayo de 2026
The sevice I received was brilliant
The sevice I received was brilliant. Really friendly & knowledgeable staff
13 de mayo de 2026
Absolutely fab such a nice man checker…
Absolutely fab such a nice man checker my tyres found puncture really quick and no fuss repair
13 de mayo de 2026
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