Protyre Autocare - Newark Opiniones 

316
TrustScore: 4.5 sobre 5

4,7

96 Northgate, NG24 1HF Newark, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Valorada con 5 estrellas sobre 5

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Ver más

Valorada con 5 estrellas sobre 5

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Ver más

Valorada con 5 estrellas sobre 5

Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres. Been going there for many years. Never had a problem.


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(316)

34.873 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Undelivered email

I didn't like that you allegedly sent an email with the invoice to my home address but it did not arrive in my inbox. I had to physically return and request a printed off copy for my records.

18 de febrero de 2026
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Andy Beech,

Thank you for notifying us of your concerns regarding the invoice. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Always happy to help out

Always happy to help out, very friendly staff. Reasonable prices and they dont rip you off like other places. They try and fix the tyre where possible to save money on having to have it replaced.

7 de febrero de 2026
Valorada con 3 estrellas sobre 5

Check your tyre pressures when you leave.

They threw away the metal valve caps id bought and replaced with plastic ones. Not the end of the world but it cost me £8 to replace them. And the inflated one tyre to 37 and the othe tyre to 35. I think we all know they should be the same pressure.

6 de febrero de 2026
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Sean Johnson,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Booked on line.

Booked on line.
Dropped the car off for the work to done,
no problems with the staff.
Picked the car up after work was completed,
jobs done, no problems.
Will use again.

6 de febrero de 2026
Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres.
Been going there for many years. Never had a problem.

30 de enero de 2026
Valorada con 5 estrellas sobre 5

A truely professional service

I have had 2 punctures in recent months requiring replacement tyres at Newark. The staff were so friendly & informative on both these occasions I I decided to have my major service and MoT with them. Great service again - they told me of a potential delay in getting the MoT completed on arrival because of machinery malfunction but said they would find a solution and they did, keeping me informed as promised as the day progressed.
A truely professional service

12 de enero de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Hello Penelope,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 3 estrellas sobre 5

Tyres were ok and fitted in good time

Tyres were ok and fitted in good time.
Asked for tracking to be done. And was told that it was, and was out but couldn't tell me details. When I inspected the car on my return home, the track rods were not even touched.
So they took my money but didn't complete the work

21 de mayo de 2025
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear DJG

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Newark  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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