Protyre Autocare - Newark Opiniones 

319
TrustScore: 4.5 sobre 5

4,6

96 Northgate, NG24 1HF Newark, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very quick Work all my tyres were put on in less than an hour and a half time schedule But I have not received my invoice

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Ver más

Valorada con 5 estrellas sobre 5

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(319)

35.062 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great prices and friendly staff. Second time I have used them and they didn’t disappoint.

8 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Good prices and service

Very quick and efficient service.

18 de agosto de 2025
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Good old fashion service

Good old fashion service , none of this your car needs this your car needs that , in and out no bother , yes there was a slight hitch but never the less very good service

15 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed with Poor Service and Attitude

I previously had a good experience with Protyre Newark (Selectra Tyre Ltd NEWARK NG24) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

29 de julio de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Ran,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

i want to tell I previously had a good…

i want to tell I previously had a good experience with Protyre Newark (Selectra Tyre Ltd) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

4 de agosto de 2025
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Ranuka Rodrigo,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Good service

Good service

30 de julio de 2025
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Hello Angela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Was told I would get confirmation of…

Was told I would get confirmation of the job being finished in around an hour from my appointment, 2.5 hours later following no confirmation I called and was told yes it's finished. Thanks for letting me waste 1.5 hours of my time guys!

30 de julio de 2025
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Colin, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Good service

Good service, rearranged tyres on car as requested, above the normal normal.

2 de julio de 2025
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Staff were super helpful

Staff were super helpful, professional and courteous.
The team found an unexpected problem with my car and proposed a sensible solution.
Would not hesitate to recommend them to anyone.

25 de junio de 2025
Valorada con 5 estrellas sobre 5

Great price Great service

Great price. Able to book in at a time that suited. Free alignment check. The technicians were excellent and finished the work quickly and efficiently

13 de junio de 2025

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