Protyre Autocare - Newark Opiniones 

319
TrustScore: 4.5 sobre 5

4,6

96 Northgate, NG24 1HF Newark, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very quick Work all my tyres were put on in less than an hour and a half time schedule But I have not received my invoice

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Ver más

Valorada con 5 estrellas sobre 5

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(319)

35.417 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very happy

Got 3 of my tires changed by these gents they did a wonderful job super quick. I drove like a thousand miles on those tires over the weekend, so I confident it was a quality job. 5 Stars 🤩

10 de julio de 2024
Valorada con 5 estrellas sobre 5

Impressed

Popped into the local Newark branch yesterday. I need two new tyres the young man couldn’t have been more helpful. He came outside to check the size and got me the best deal which I was happy with. Arrange a time to be fitted this morning as they had to be ordered in.
Great service guys there are all nice and helpful and courteous. All done and on my way home in a hour .Would definitely recommend.

26 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

The finished job was great but first impressions matter

The finished job was great, but turning up with 3 lads stood outside, leaning on a car, 2 of them smoking and on their mobiles without even looking up when I parked and walked up wasn't great.
However.... One of the lads was spot on, friendly and talked me through what was going to happen and then explaining what they did and the process they had completed was amazing. Overall happy with the result but professionalism wasn't close!

29 de mayo de 2024
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Customer,

Thank you for bringing this matter to our attention.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we are glad to hear that you are happy with the serivce you received from one of the staff members at our Newark branch. We have also raised your concerns with the Area Manager who will make contact with you in due course to discuss your experience further.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

I have been used branch for many years Update

I have been using this branch for very many years. It is still called Selecta Tyre at Newark. I have just had a new tyre fitted and a puncture repaired. I also had front discs and pads replaced on the 1st May. The problem ls that one of the lockable wheel nuts is missing and has been replaced with one of the old original wheel nuts that were in the hatch. I have rung the branch to complain. Based on this experience, how could I use this branch again?

I should also point out that I had to make three trips to the Newark branch before the puncture was successfully repaired, but at least I was not charged and I thanked Protyre for that.

Update: I am pleased to say that I have been supplied with a new set of lockable wheel nuts which I have fitted and all is now well. It has been hard work resolving this issue but we have get there. Many thanks to the area manager, Simon, and the branch manager Kallum.

20 de mayo de 2024
Opinión espontánea
Logotipo de Protyre Autocare - Newark

Respuesta de Protyre Autocare - Newark

Dear Douglas Howcroft,

Thank you for bringing this to our attention. We are sorry to hear that you are not happy with your recent visit to our Newark branch.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Excellent service, easy booking

I use Protyre recently for tracking and alignment on my front wheels. The booking process was simple, all done online. Everything went perfectly in the workshop thank you very much.

22 de abril de 2024

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