Protyre Autocare - Okehampton Opiniones 

658
TrustScore: 5 sobre 5

4,8

Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... Ver más

Valorada con 5 estrellas sobre 5

Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... Ver más

Valorada con 5 estrellas sobre 5

I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, Reino Unido

  • 01837659993

4,8

Excelente

TrustScore: 5 sobre 5

658 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(658)

35.417 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Never Fails to Impress - 5* service again

Once again I have to say how impressed I have been with the service that I have received from this company.
They went above and beyond sorting out my car, kept in touch with me all the way through the process so I was never left wondering what was happening and speedily resolved the problem. Thank you guys it was much appreciated 5* service again

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys were able to give me helpful…

These guys were able to give me helpful advice (another Protyres garage turned me away, saying I had to order the tyres & they were too busy). So much choice that I am glad of the help.
Tyres fitted & all good. Good saving made by online ordering the tyres.

11 de marzo de 2025
Valorada con 5 estrellas sobre 5

Respectable group of guys!

Respectable group of guys!

Can't fault these guys at all, had a service done and as per normal extra work was required, all done in the promised timeline and no silly little bits that didn't actually need doing, fantastic job!

11 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Tyre emergency

Just used protyres for a blowout on the a30. They handled our enquiry well and when the breakdown service came we got a temporary tyre to get us to them. Many thanks all sorted efficiently

13 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great tyre place

They had my tyres already in stock as I ordered online and the tyre price was very reasonable. They fitted them quickly. Everyone there was friendly and helpful. Good coffee machine too. I would use them again for sure.

The only thing it was a bit confusing to find as they appear to have changed their name recently to "ProTyre' (a franchise?), they were called Mid Devon Tyres before.

12 de marzo de 2025
Valorada con 1 estrellas sobre 5

Online ordering was fine

Online ordering was fine. We needed one tyre urgently. It said on the order to arrive early so we did. The guy who served us moan that we were too early (15min) and very sarcastic.He treated us differenly because we ordered online. I asked him to check the front tyres but he didn't. He said a car check would be emailed which never happened. He lost the company the sale as I bought 2 more tyres from ATS as they needed replacing.

5 de marzo de 2025
Logotipo de Protyre Autocare - Okehampton

Respuesta de Protyre Autocare - Okehampton

Dear Steve,

Thank you for bringing this to our attention and we are sorry to hear that you were not happy with the level of customer service received. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Amazing

Amazing, had a puncture and they waited forms to be dropped off so they would change it and all done in 9 minutes. Thank you

20 de febrero de 2025
Valorada con 1 estrellas sobre 5

Mid Devon tyres protyre rip off

I went to mid Devon tyres protyre .
I asked for the cheapest tyre for my van .
The manager said he's got a tyre in stock for £110 , I said I want the very cheapest so he looked and said he would have to order one in at £95 , so I said just fit the one in stock for the sake of £15 .
I then looked on the protyre website and I could have had one for £79 including vat and fitting.
He just wasn't honest and didn't give me the customer the best deal
Pure profiteering , I will not be going back there again. The previous manager was honest and far better.

21 de febrero de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Okehampton

Respuesta de Protyre Autocare - Okehampton

Dear David Palfreman,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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