Protyre Autocare - Poulton Opiniones 

1143
TrustScore: 4.5 sobre 5

4,7

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked in quickly with ease, arrived at 9 am car was taken in for its check straight away and I was on my way with my aircon re gassed within the hour, free coffee too while I waited

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kevin was brilliant, very efficient even when managing a couple of challenges with other customers that were completely out of his control. Great customer service 👏

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, Reino Unido

  • 01253 885121

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1143)

33.096 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

BMW BMZ 1197 rear left knocking

I have possible suspension knock to the rear so booked in for free suspension check. No issues found. Advised by mechanic to go back for free brake check which showed no issues to the rear. Advice given was pu up with the knocking till it gets worse and will be easier to find. I came away as you may expect rather disappointed with advice and lack of interest. I then called back to get a quote for rear shock absorber left side and mount. I was told £500+ which I queried but was advised it depends on the shock that on now. Which is total rubbish. So I’ve had 3 interactions with protyre and guess what I still have a knocking suspension. Just really poor customer service and lack of interest to fix a genuine problem

2 de febrero de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Poulton

Respuesta de Protyre Autocare - Poulton

Dear Steve Palmer,

Thank you for notifying us of your concerns. We are sorry to hear that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

New tyres & tracking

Very polite, friendly staff, everything explained, no surprises. Fair price.
I've used them several times, always a prompt service.
Warm comfortable waiting area with hot beverages. I recommend.

14 de febrero de 2026
Valorada con 1 estrellas sobre 5

Still waiting to be contacted by the…

Still waiting to be contacted by the area manager following a review I left following work that was completed 29/12/25. Have also re contacted someone called Eddie regarding this follow up.
Seems to be that either the area manager is extremely busy or this company just do not care!

29 de diciembre de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Poulton

Respuesta de Protyre Autocare - Poulton

Dear Debbie Proud,

Thank you for reaching out to us. 

We can confirm that this matter is still with the Area Manager and he will be in touch with you as soon as possible. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

The whole experience from beginning to…

The whole experience from beginning to end was great. Everyone was very helpful, friendly and honest.
I went in for free checks expecting possible issues and everything was fine with the car.
I imagine most garages would exaggerate issues but not protyre.
Very happy to return for any help or work needed in the future.

11 de febrero de 2026
Valorada con 5 estrellas sobre 5

I booked an M.O.T with Protyre for the…

I booked an M.O.T with Protyre for the first time as I have always used Arnold Clark. Naturally I was a little wary going to someone new to me. From booking to the actual M.O.T I was worrying. As it goes after the M.O.T I received a call to say my car had failed on a couple of points. They explained what was wrong and told me how much it would cost to get my car passed. They asked me if I wanted them to carry out the jobs to be done and as it was only an extra £50.00 I said yes. Later that day I got a call to say the jobs were completed and my car had passed. As I work literally across the road from their garage I was able to collect my car after work which was so convenient unlike the people I have always used which involved 3 taxi journeys . I had questions to ask when I collected my car as I felt uneasy about the work carried out. I need not have felt that way as my questions were answered perfectly and honestly. The jobs were needed and I couldn't be happier with the service I received. I will definitely be using them from now on. Thankyou guys for making the change from what I knew to what I know now easy. Very happy customer. I will be back.

28 de enero de 2026
Logotipo de Protyre Autocare - Poulton

Respuesta de Protyre Autocare - Poulton

Dear Jamie,

We appreciate you choosing our Poulton branch for your M.O.T.

It's great to hear that we were able to clearly explain the repairs needed and complete them efficiently.

We're happy that you found our service convenient and our explanations helpful, making your transition easy.

Thank you for your positive feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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