Anthony,the Manager was amazing throughout the whole process from start to finish, together with Sam and Ben and Liam the engineers. The service was second to none and would highly recommend for profe... Ver más
Localización
Cambiar localizaciónKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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Consulta las opiniones de los clientes
Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.
La empresa ha respondido
Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
La empresa ha respondido
I booked for an MOT. Easy online booking system Friendly and helpful staff Competative price Already recommended to friends and family
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Rhyl
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Reino Unido
- 01745 777000
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Very efficient and friendly staff who…
Very efficient and friendly staff who always explain everything really well.
excellent and polite service
Allways very helpfull
Booking process excellent .All staff…
Booking process excellent .All staff very knowledgeable of their products completed work very satisfied ..has a regular customer highly recommend potential new customers give them a early call.
Friendly, professional, honest, great service
Friendly, helpful, and professional service. They spotted things I wasn’t aware of without the sales pressure, just honest, technically sound advice. And it has made a huge difference, my car has been given a new lease of life. I felt safe and respected, and able to trust the advice and the workmanship. I would not hesitate in going back, such a positive experience all round. Thank you Sam and the team.
Great service from the team at Protyre
Great service from the team at Protyre. Would recommend!
Always professional and efficient
Always professional and efficient. Highly recommend
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Car failed mot with damaged tyre and 6…
Car failed mot with damaged tyre and 6 advisories. Asked for replacment tyre but could not fit me in as a member of staff was off. Took car to a different mot centre and found tyre not damaged and advisories not needed. Other work required for mot was ok.

Respuesta de Protyre Autocare - Rhyl
Very easy to book
Very easy to book. Very responsive and did a great job. Garage was pristine, which was nice to see. Great experience.
Noise in regards tyres
Very helpful in the Bodelwyddan branch. The manager went through the different options available to me. Booking was quick and easy, value for money
Seen on time and MOT carried out in a…
Seen on time and MOT carried out in a proffesional manner.
Always supportive and helpful
Always supportive and helpful and do exactly what is agreed - clean and safe place to have work conducted - Good communication
Had 4 new tyres fitted in a few hours
Had 4 new tyres fitted in a few hours
Impressive fast service
Very happy
Poor customer service and customers are second best.
When you leave a negative review on this company's web site, which is justified you get a reply please contact us by sending an email address and one our team will contact you? They never do. They put their staff first and customers second. My previous review is in on Trustpilot.

Respuesta de Protyre Autocare - Rhyl
Always excellent
I'm never disappointed with the service I get at Rhino. I take both my cars there regularly and trust the staff to take good care of them. I'm more than happy to sometimes pay a little bit extra than other garages because I know the quality is top notch. Thank you so much to everyone at Rhino :)
Very friendly and helpful staff
Very friendly and helpful staff! Highly recommend this garage if you want discounted tyres by booking online!
Bad company
This company do not deserve a one star rating after the service and abuse I received? The staff were absolutely disgraceful and like a pack of baited dogs when I questioned the situation regarding my MOT. The manager just backed his staff to a degree that I felt frightened as a customer and I was threatened with the police? The manager which I believe afterwards was not the manager but under manager stated that the hankook tyres fitted to my car were of poor quality as a premium tyre? although hankook give a 6 yrs warranty on these tyres and the ones fitted on my car are under 3 yrs old, but the MOT tester S. T. Taylor-Williams put an advisory on these tyres that were slightly damaged/cracking or perished. I took my car to an independent tyre company and they found no issues with the hankook tyres. Therefore in my opinion I think protyres wanted me to buy 4 new tyres? I will follow this up with hankook and obtain their opinion. Conclusion stay away from Protyres and use another company you will be better off.
Protyres wanted me to reach out to them. I did this with no response from them. In the mean time the manager of the Rhyl branch eventually replied and stated it would take 5 - 10 working days to reply very rude and stated that he does not have to reply on my say so. Also guess what his investigation found in favour of his staff. So as a customer do not challenge their decisions. So I do not know what criteria they use to determine the fault on a tyre it is just visual on the mot tester ability? The manager stated in no uncertain terms he wants pictures of the said tyres to investigate further. Return pictures with him circling the defect which was a joke as anyone can see no issues, but in his opinion his mot tester was in the right. Oh dear stay away from this Rhyl branch?

Respuesta de Protyre Autocare - Rhyl
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