I’m giving 5* for my recent visit to Protyre, Chapeltown, Sheffield. I needed advice and help to check a tyre at short notice. I phoned the garage and I was able to visit straight away. The person w... Ver más
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Localización
Cambiar localización11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB
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Consulta las opiniones de los clientes
I found the company staff helpful, quick to deliver the tyres and at a competitive price. They were fitted at a time and place that suited me.
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The tyre had kept losing air for a while but I was not in Sheffield so just kept inflating till I got the chance to go back. Only fitted in June. Explained everything and repair done very efficiently.... Ver más
The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Sheffield Chapeltown
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, Reino Unido
- 0114 246 7899
4,9
Excelente
1 mil opiniones
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Replacement tyre
Turned up without an appointment and was seen almost immediately. New tyre was required and was dealt with promptly and efficiently.
26 de septiembre de 2025
The Chapeltown branch is so organised…
The Chapeltown branch is so organised and Mandy is very knowledgeable. She was able to recommend which tyres I could have and the price was very reasonable. They were ordered for next day delivery and I was able to have them fitted at my convenience. The fitting was very efficient and completed in 15 minutes. All in all a 5 star service.
24 de septiembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Easy booking procedure
Easy booking procedure, very friendly, even rang when they had an earlier appointment come up. Good Service
6 de agosto de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The booking in process via telephone…
The booking in process via telephone was simple and relaxed as Mandy is quick and remembers customers. From arriving to leaving took less than 20 mins as they are all efficient and knowledgeable. They have time to talk you through everything if needed.
10 de septiembre de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mandy and her highly professional team…
Mandy and her highly professional team went above and beyond when it came to sourcing a replacement tyre after we had been let down.
There’s a reason why they won branch of the year and they are the most trusted tyre branch in the UK
17 de septiembre de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Dear Mr Holt
We're happy to hear that our team at our Sheffield Chapeltown branch provided exceptional service and support in a difficult situation.
It's great to know we could source a replacement tyre for you. We appreciate your recognition and thank you for your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Prompt & accurate diagnosis of tyre…
Prompt & accurate diagnosis and replacement of tyre valve problem
15 de septiembre de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Dear Mr Crookes
We're happy to hear that you received prompt and accurate service at our Sheffield Chapeltown branch!
Thank you for your positive feedback; we appreciate you taking the time to share your experience.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Respuesta de Protyre Autocare - Sheffield Chapeltown
Hello Frederick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres were not balanced
Tyres were not balanced, when confronted they denied. Lady who answers the phone was extremely rude and aggressive! I had to pay a mobile tyre fitter to come out and balance them. Will never use again!
8 de septiembre de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Dear Mr Df,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Sheffield Chapeltown branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Pro tyre Jacks at Chapletown Sheffield
Pro tyre Jacks at Chapletown Sheffield, Mandy, Michael and the team great service on tyres.
First time been to location, within 30 minutes both tyres changed as prearranged and on my way. Can't think all of them enough, thank you very much.
10 de septiembre de 2025
Had a blow out on the motorway and…
Had a blow out on the motorway and needed a tyre fitting quickly
They was busy with appointments
But fitted me in quickly
Great fitting and great customer service
10 de septiembre de 2025
comfortable and welcoming garage!
i needed 4 new tyres coming into winter and i felt so welcome and comfortable going to have them fitted! Mandy was brilliant and even got me in a day earlier for fitting as the tyres got delivered a day before. as a women who usually hates going to garages, this experience has been brilliant and will recommend to anyone! thank you!
10 de septiembre de 2025
Great staff and fast service
8 de septiembre de 2025
Speedy service at the arranged…
Speedy service at the arranged appointment time. Friendly staff. Ive used before and wouldnt hesitate to use again
8 de septiembre de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres ordered and fitted very quickly
Tyres ordered and fitted very quickly, staff very helpful and professional. Very happy with the service provided
8 de septiembre de 2025
Very friendly and professional
Very friendly. Quick service and very professional. An issue showed up on the computer the following day and got my car back in and established the reason and a fault which was due to manufacturers error at time of purchasing and sorted the issue out there and then. Have used jacks tyres at burncross for years and will continue to do so
8 de septiembre de 2025
Wasnt keen on the tyre fitter moaning…
Wasnt keen on the tyre fitter moaning about how the tyres had been fitted before (about nuts being tightening too much) Espec when it was same place that fitted them. Felt like he was implying i’d done it….wont be going back, preferred the guys that used to work there
3 de septiembre de 2025
Respuesta de Protyre Autocare - Sheffield Chapeltown
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fair price good service
3 de septiembre de 2025
good quick and professional service
3 de septiembre de 2025
Stupid computers
The service at Jack's Tyres is spot on....the only thing that annoys me is having to go online to get 2 or 4 tyre discounts and not being able to order tyres because computer says ''low stock --enquire''.... suggest protyre updates system a bit quicker or just give discount at tyre centre
1 de septiembre de 2025
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