Booked car in for air con to be sorted. Due to unforeseen circumstances I had to change the date a few times. They were so patient with me and obliging. Eventually the work was carried out and air con... Ver más
La empresa ha respondido
Localización
Cambiar localización170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
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Consulta las opiniones de los clientes
It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... Ver más
La empresa ha respondido
I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... Ver más
La empresa ha respondido
Although the repair didn’t solve the issue, Pro Tire refunded me without any hassle. I really appreciated how professionally they handled everything and the excellent customer service throughout.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Southampton Burgess Rd
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, Reino Unido
- 02380 677468
4,7
Excelente
1 mil opiniones
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The second time I have used them
The second time I have used them. Great service and very knowledgeable
31 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Booked car in for air con to be sorted
Booked car in for air con to be sorted. Due to unforeseen circumstances I had to change the date a few times. They were so patient with me and obliging. Eventually the work was carried out and air con works beautifully.
26 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Lorayne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
First Class Service
It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes.
Excellent and professional habdling of my situation
19 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Rosa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at Southampton Burgess Road.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Booked in quick and job was done fast…
Booked in quick and job was done fast and there and then. Thank you to the whole team
14 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good feedback on the state of the…
Good feedback on the state of the non-replaced tyres and the wear on the brake pads
14 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Mrs Stitson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A very satisfactory MOT xperience.
I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garages in the Southampton area. I have used Protyre for many years for tyres and MOT and have always been completely satisfied.
10 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Terry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
They sorted out my tyres and did a free wheel alignment so yh, they are pretty dope.
5 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Ejiroghene,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Bianca,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Location and kept up to date
Location and kept up to date.
Did only what they needed to do - they advised me what I needed and what I didn't need after checks made during the job they were assigned to do.
Staff could be a bit friendlier.
3 de agosto de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The whole exercise was professional don…
The whole exercise was professional don to my satisfaction.
Very pleasant people to deal with
29 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Persad,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
You do not charge 25£ for retest after…
You do not charge 25£ for retest after putting a new tire.
29 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Dear Doctor Celik,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Helpful and responsive
We developed a flat tyre and managed to make it to Protyre Autocare. We had no appointment and they were having a very busy day. But they fitted us in and repaired the tyre. We found them to be very helpful.
12 de junio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Sorted out my tyres as quickly and…
Sorted out my tyres as quickly and helpfully as I could hope!
24 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Jeremy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt attention to my needs and good…
Prompt attention to my needs and good service.
17 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Lewis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolute Legends!!
Protyre Autocare on Burgess Road are legends and i cant recommend them highly enough. I took my car in after it developed a horrible grinding and squeaking noise that had me convinced something serious was wrong with the brakes.
The team quickly investigated the problem and found it was simply a small stone trapped in the brake assembly. They removed it, explained exactly what had happened, and got me safely back on the road.
What really impressed me was their honesty and professionalism—they didn't try to sell me unnecessary repairs and didn't even charge me for fixing the issue. In a time when it's easy to worry about being overcharged, their integrity was incredibly refreshing.
Fantastic customer service, knowledgeable staff, and genuinely trustworthy. I'll definitely be returning for any future servicing or tyre needs and would happily recommend Protyre Burgess Road to anyone.
23 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Tamzen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Issues resolved
Although the repair didn’t solve the issue, Pro Tire refunded me without any hassle. I really appreciated how professionally they handled everything and the excellent customer service throughout. Overall, it was a lovely experience, and I’d happily recommend them based on how they looked after me.
22 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Dear Raisa Madden,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Mechanic was very efficient.
Mechanic was very efficient even though he was juggling two jobs. Most of the problems I reported were sorted and the cost was no extra.
15 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
One of the best garage on…
One of the best garage on Southampton.on time. Very professional. And very helpful
20 de julio de 2026
Respuesta de Protyre Autocare - Southampton Burgess Rd
Hello Evangelos,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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