Protyre Autocare - Stafford Opiniones 

1773
TrustScore: 4.5 sobre 5

4,7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Welcomed me as soon as I arrived. Friendly speedy service. Complementary hot drink a great bonus

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, Reino Unido

  • 01785 256243

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1773)

33.010 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

In and out

Order at 8-30, fitted by 11.

Excellent friendly service

4 de marzo de 2026
Logotipo de Protyre Autocare - Stafford

Respuesta de Protyre Autocare - Stafford

Dear Mr Copestake,

We're happy to hear that you received excellent and friendly service with such prompt fitting from our team at our Stafford branch.

Thank you for your positive feedback!

we appreciate it!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valorada con 5 estrellas sobre 5

Exceptional service.

I ordered some GT radials for my car and some new TPMS valves. When I got there to have them fitted the suppliers had only sent 1 tyre and not let anybody know. The team at protyre quickly offered me a set of alternative tyres which I accepted . They were very professional and quick changing the valves and Tyres. I would definitely recommend and use them again.

2 de marzo de 2026
Valorada con 5 estrellas sobre 5

Two front tyres

Booked a slot online and arrived a few minutes early. Two new Tyres fitted and on my way within 20 minutes. Great service and value.

27 de febrero de 2026
Valorada con 1 estrellas sobre 5

Left this review at the time sometime…

Left this review at the time sometime last summer but it hadn't posted

Gone downhill recently. I've not been in about a year because I wasn't happy with the lack of respect of my car, I heard it was new management so I gave it a chance. 3 kids are running it. I booked for 3.30 for an air con regas. I arrived at 3.25 and was told he'd 'get to it when he can'. You're empty and I booked for a time I was told several times to get there promptly through the booking process so why isn't someone waiting for this job.
I went and sat in reception for 20 mins. Then one of the lads comes up to me 'miss, they've sent us the wrong canister so we can't do it. we can't do anything this late in the day, had you come this morning we could've done something." And I called him out for first blaming the supplier, then me! I told him I booked at 3.30 because I've been at work all day and it's not my fault you havnt bothered to check a delivery. I'm not a walk in. This was pre-booked. And he kept saying versions of I should've been there earlier. So I told him to give me my keys and I'm leaving. He wanted to rebook me and I told him no chance and as I was getting in my car he calls after me 'actually miss, this IS the right one.' to which I said 'too late now, I'm leaving.'. Not even an apology. Such a shame. I've been using this place as long as I've been driving and the standard gets lower each visit. Uneducated people are being given too much responsibility unfortunately. I emailed for a refund Received a passive aggressive email back saying it'll take 5 days. 2 weeks later still waiting. I sent another email 4 days ago saying we still don't have it. No reply. Opened a claim with my bank now!

17 de julio de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Stafford

Respuesta de Protyre Autocare - Stafford

Dear Christina Jones,

Thank you for taking the time to bring this to our attention. We are sorry to hear that you have had this experience - this is far from the high standards we would expect of our centres and team members.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration, the web order number for your booking and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Just so easy

Just so easy! Team are super friendly and the service received was excellent. Brilliant efficiency would highly recommend.

11 de febrero de 2026
Valorada con 5 estrellas sobre 5

Good service

Good service, helpfully fitted me in later than usual to suit me. It did the trick.. What's not to like?

11 de febrero de 2026

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