Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCamp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB
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Consulta las opiniones de los clientes
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Ver más
La empresa ha respondido
I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... Ver más
La empresa ha respondido
Had Aircon regassed….Easy to book online, started the job on time and was completed within the hour, all done for a very good price, thanks guys
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Stourbridge
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Reino Unido
- 01384 261215
4,8
Excelente
1 mil opiniones
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I liked that I could book an…
I liked that I could book an appointment, so less waiting time.
Tyre changed promptly.
Tracking checked and retracked.
Fault with car pointed out by tracking engineer.
Car is handling much better.
27 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Mr Smart,
We're delighted to hear that booking an appointment made your visit efficient and that your tyre change was prompt. It's great that our team in centre could identify and address the tracking issue, and we're especially pleased that your car is handling much better now. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
used protyre before but when i went…
used protyre before but when i went recently the service i recieved was first class. prices good and guy who did tracking well what a gent. polite and more than helpfull . well done to all at protyre
27 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Stourbridge
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite friendly service
Polite friendly service, clean waiting area with hot drinks and kept to booked time slot.
22 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Stourbridge
Hello Mr Dewar,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Free alignment check
Got my appointment sorted quickly. Did the inspection and checked in before completing the work. Agrees price up front and was competitive
20 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Good service, competitive prices & Simon is very knowledgeable and meticulous on the alignment, having set up may of my vehicles over the years including a TVR, 993, X3 etc.
15 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online
Easy to book online, got an appointment same day.
Lovely staff members, nice clean waiting room.
Job completed within the hour as stated.
Thank you 😊
10 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The customer service from start to…
The customer service from start to finish was excellent. Jake on customer service desk was very welcoming and helpful.
13 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Dear Pauline,
We would like to thank you for sharing your feedback regarding the excellent service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future at our Stourbridge branch.
Kind regards
Kayliegh
Customer care - Protyre
The staff are very friendly and…
The staff are very friendly and helpful. The guy that did my wheel alignment is absolutely excellent at his job.
13 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Stourbridge
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Stourbridge
Hello Augustine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant Staff
Very knowledgeable, helpful, efficient and pleasant staff.
Served by Jake.
Many thanks
13 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
8 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Kirk,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Stourbridge
Dear Mart Wardley,
Thank you for notifying us of your concerns regarding the advice received.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Very happy
The staff was polite when entering the office. The man who did my wheel alignment, came out to explain to me what was wrong. He explained it very professionally. The price was reasonable.
8 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Karl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service from these guys.
Friendly and pleasant at reception, with a great waiting area and a FREE drinks machine (try the super espresso coffee), with a great price to boot. On time with the work, neat, tidy and clean. I use them for my wife's requirements as well, and they have never let me down. It's Protyre's 5 star service for me every time.
6 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Dear Ernest Callagan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Respuesta de Protyre Autocare - Stourbridge
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Urgent Bank holiday MOT
Got me in at short notice on a bank holiday Monday for an urgent MOT, couldnt ask for more! Fast efficient service from all...car passed too! Ace!
Thanks Protyre, recommended
3 de junio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Ben,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air conditioning
Booked in to get my air conditioning re gassed spent just over an hour there and then drove away with lovely cold car what more can you ask for big thanks to Donna for getting me in so quickly great service and staff thanks
3 de julio de 2026
Respuesta de Protyre Autocare - Stourbridge
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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