Very helpful staff and pleased with the pleasant way l was treated. Kept me informed of problem l had called in to get repaired, didn't take too long either.
La empresa ha respondido
Localización
Cambiar localización109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB
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Consulta las opiniones de los clientes
Excellent service from the engineer, he sorted the issue with care and speed. There had been an issue which has been speedily resolved to both parties satisfaction. Well done to protyre custom... Ver más
La empresa ha respondido
I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... Ver más
So I ended up double-booking myself but Protyre had no problem rearranging my booking for later in the day. When I did actually turn up a bay was free, I drove straight in and my pre-booked tyres were... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Swindon Westcott Place
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, Reino Unido
- 01793 527380
4,8
Excelente
607 opiniones
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Good service and fast
26 de septiembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Online booking, same day fitting.
Online booking made, lowest price due to voucher code for the premium brand tyre I wanted and also reduced cost for wheel alignment. Same day, took half an hour and had a free coffee. The team were very professional and I received a free vehicle check. I shall be back for my next set.
22 de septiembre de 2025
Respuesta de Protyre Autocare - Swindon Westcott Place
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They were very helpful and professional
It was very easy dealing with the, good advice given with all questions answered clearly, well done the Team.
11 de agosto de 2025
Respuesta de Protyre Autocare - Swindon Westcott Place
Hello Mr Theobald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service throughout
Excellent service with helpful, approachable staff.
10 de septiembre de 2025
AVOID - Quoted one price and charged another…!
I called Bathwick Tyres Westcott Place after seeing a tyre online. Ben quoted me £159 for 2 Sumitomo BC100 tyres, the same as the web price. I arrived as agreed on Friday 5th September, had the tyres fitted – and was then charged £259.90.
I questioned it before paying, but was told this was the “fully fitted” price. Back home, I checked again and could not understand the extra £100. When I called back, Ben said the website price is “different” to what they charge in-store. He insisted the higher price was correct and claimed nothing could be done as I had already driven on the tyres. He then tried to offer me a “good deal” on brake pads instead.
I feel utterly disappointed and let down by Ben and Bathwick Tyres. It is totally unacceptable to be quoted one price and then charged another. Poor customer service, misleading pricing, and no attempt to resolve the issue.
I will not return – and I strongly urge others to shop around and go elsewhere.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Swindon Westcott Place
Dear Mandy,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Professional helpful and friendly staff
29 de agosto de 2025
Rapid service
Rapid service. I was contacted as soon as my car was ready
Very polite and courteous
29 de agosto de 2025
Brilliant
Brilliant. Can do attitude and very professional. Thanks for the no-nonsense approach.
20 de agosto de 2025
Excellent Customer Service and Great…
Excellent Customer Service and Great quality work
20 de agosto de 2025
Excellent service
Excellent service! The team did a fantastic job aligning my wheels. Especially Benn was nice, explaining and very approachable person.
14 de agosto de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Swindon Westcott Place
Hello Alyson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Great service got straight on to…
Great service got straight on to checking and replacing two front tyres and I didn't even book an appointment so well done lads.
13 de agosto de 2025
Tyre losing pressure
I needed help with a tyre losing pressure, I was seen as soon as I arrived, both members of staff were thorough, they explained the cause of the problem and answered all of my questions.
I have always had positive experiences at this business, I would highly recommend.
11 de agosto de 2025
I went to this garage to get a new tyre…
I went to this garage to get a new tyre but it wasn't the tyre that was faulty
The garage explained to me the problem and away I was
I will be using this garage again very good service
8 de agosto de 2025
I was happy with the overall service
I was happy with the overall service. It was my first time I had my car tyre checked and replaced. Staff were professional and had my car ready in within 30 min.
23 de julio de 2025
Respuesta de Protyre Autocare - Swindon Westcott Place
Dear Mac,
We're happy you were pleased with our service at Swindon Westcott Place . It's great to hear our staff was professional and efficient during your first tyre check and replacement. Thank you! we will look forward to welcoming you again in the future.
Kind regards,
Kayliegh
Customer care -Protyre
Respuesta de Protyre Autocare - Swindon Westcott Place
Hello Neil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
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