I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... Ver más
Localización
Cambiar localizaciónPriory Bridge Road, Taunton, TA1 1QB Taunton, Somerset, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... Ver más
La empresa ha respondido
Tyre change started bang on the appointment time and they went further, by repairing a puncture at the same time. Very grateful for your flexibility - thank you.
La empresa ha respondido
We visited Protyre on this occasion because we discovered a flat tyre just as we were due to go away for the weekend. We arranged to take the car in at 10 o’clock and were dealt with promptly and effi... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Taunton
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, Reino Unido
- 01823 282424
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was looking for an urgent MOT after…
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the car went in to the garage straight away and the MOT was completed on time. I was offered coffee while I waited and the staff were very friendly and polite throughout.
13 de julio de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
knowledgeable polite and engaging team
10 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dismissive we don't want liability!
I have used them for several years, should have learnt my lesson 2 years ago, their work caused my automatic gears to seize up. Which nearly caused me to have a major accident.
My step father took my car to a garage he knows who fixed the problem.
Last year after my MOT. The same thing happened! My mots were costing me £700 a time and a week after my car gears did exactly the same thing they did a year previously! It was almost like they unfixed the problem!
I then paid my stepfather £100 to get his garage to fix it again for me, so the work in total cost me £800!!!
Today I told them I just wanted to book a oil change, and ask them to put transition fluid in their because it has a judder. And they said, we don't touch automatics, that's not something we do. He said it's Liability!!
Which doesn't help me at all , I need my car!!
They then said that they had to book me a bronze full service to have the oil change so they literally tried to rip me off!!!
I've called another garage and they won't do the transition fluid either! Only this year they are being dismissive!! I'm not happy! I have autism and I don't know what to do!!!!
10 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Taunton
Dear Russell James,
Thank you for taking the time to bring this matter to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Respuesta de Protyre Autocare - Taunton
Hello Paul,
We're so glad to hear our team in centre provided excellent and helpful service. We truly appreciate your kind words and positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Called in on the off chance
Called in on the off chance. Asked to go back a bit later, job done. Good service. Nice polite staff
8 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Lorrie,
We are so pleased to hear that you had such a positive experience with us and that our team at Taunton were polite and helpful. We appreciate you taking the time to share your feedback.
Best regards,
Eddie
Customer Care - Protyre
Great service
8 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient
They were on time. Really good communication. Managed to fit in an extra service for me that I hadn’t even booked in for. Very pleased.
8 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Ziziqi,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Tyre change started bang on the appointment time and they went further, by repairing a puncture at the same time. Very grateful for your flexibility - thank you.
6 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Steven,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good reception
Good reception. Car done on time. I have their trust and advice they give. Thank you
6 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Got there 10mins before my appointment…
Got there 10mins before my appointment and they started the car straight away. Staff were really friendly and very efficient. Had both front tyres done inside 20mins. Done a great job and so fast. 👍🏻
3 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Carl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and helpful
Very friendly and helpful. Repair done quickly and efficiently.
3 de julio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Mrs Erskine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional, friendly and reliable team
Went in to get two tyres changed and have a wheel alignment complete. The team were friendly quick and efficient. They found a couple of problems on my car and sorted them out with no issue at all. I would highly recommend them to anyone. Thank you for all your help!
27 de junio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Miss Slade,
Thank you for leaving us a positive review of your experience at our Taunton centre. We are delighted to hear that you found the in centre team to be professional, quick and efficient. We greatly appreciate your custom and will be sure to pass on your thanks to the team.
Best regards,
Eddie
Customer Care - Protyre
Great service and honest advice
Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.
24 de junio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre are the real professional's
Protyre are the real professional's - if you are looking for the best deal, the people with the best knowledge, whatever your car is from a mini to a Rolls Royce - go with them - they do it best because they are specialists and tyres is all they do!
29 de junio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Mr Smith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tires change
I faced very good attitude from the staff side. The job was done quickly and with good quality.
29 de junio de 2026
Respuesta de Protyre Autocare - Taunton
Hello Radu,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very smooth booking system
Very smooth booking system, I managed to book both my sons car and my car in for services, staff where polite and helpful
24 de junio de 2026
Respuesta de Protyre Autocare - Taunton
Dear Adrian,
We appreciate your 5-star review!
We're so pleased to hear our booking system was smooth and our staff were polite and helpful at our Taunton branch.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer car - Protyre
Fantastic experience in Taunton branch
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded
Booked the car in that afternoon and got a call later the same day saying all work completed
Then the next day my daughters car air con wasn’t working so I gave them a call and they said Yes bring it in and we can do it
Fantastic service and friendly people
Definitely would recommend this garage to everyone
24 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Taunton
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always expect the unlikely
Would have been better if i had not had to go back to get the casing retained for the spare put onto the spare wheel. Stupid error. Always check the boot before you leave 🫤but they fixed it and the coffee is good. Will use Protyre again if price is right.
24 de junio de 2026
Respuesta de Protyre Autocare - Taunton
Dear alan harold ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourTaunton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Respuesta de Protyre Autocare - Taunton
Hello,
We are delighted you had a positive experience with our in centre team. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Respuesta de Protyre Autocare - Taunton
Hello Yvette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.