Protyre Autocare - Tetbury Opiniones 

920
TrustScore: 5 sobre 5

4,9

Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ Tetbury, Gloucester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, kept informed including when ready to pick-up. Failed MOT on drop links but Protyre did repair same day at reasonable price. Have used my local Protyre for a few years for bo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

To have tyres fitted for an unusual size wheel immediately was a boost to my day. Also a print out explaining the tyre wear and projected life of remaining rubber makes life way easier. Great work, k... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great staff, excellent job at a fair price - only one little niggle they didn't call when done - but no worries I called them - short walk to pick up


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 1 & 2 Priory Ind Est, Tetbury, GL8 8HZ, Tetbury, Gloucester, Reino Unido

  • 01666 503467

4,9

Excelente

TrustScore: 5 sobre 5

920 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(920)

33.081 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do the job qouated

Do the job qouated. Not take it in then say "sorry, I thought I could do the job, but then said he couldn't do it!!

3 de abril de 2026
Logotipo de Protyre Autocare - Tetbury

Respuesta de Protyre Autocare - Tetbury

Dear Jennie Fildes ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Tetbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Check your invoice before leaving

Had to use as I had a puncture and not sure how long it would hold air. Unable to do while I waited so offered me a booking 3.5hours later. Returned at booked time and car taken straight in. Repair completed quickly within 20 mins. Paid and asked for invoice but told already e mailed. I should have insisted (and verified cost of repair prior). Checked e mailed invoice - detail error - itemised as:
Puncture
Front toe alignment adju
Environmental charge
The repair was to rear tyre, no adjustments made.
I returned to site after querying 'enviro charge' . Not made aware at time nor understood reason for charge - apparently " charged on all our invoices - covers gloves etc" . I accept enviro charge is made on tyre disposal but don't expect additional charges for misc' sundries that would normally be expected to be included within the repair cost. Item charge refunded without issue. No indicative pricing on show. So, whilst I appreciated the uncontested refund, I t did occur to me, how many customers actually pay without query? In the scheme of things not a substantial amount (equivalent to 13% of total cost) but if it' an arbitrary charge - no doubt a nice little extra income ....?

27 de marzo de 2026
Logotipo de Protyre Autocare - Tetbury

Respuesta de Protyre Autocare - Tetbury

Dear Glenn,

Thank you for notifying us of your concerns regarding the invoice. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

A no-stress fitting

My car needed 4 new tyres. Keith ordered the tyres for me and told me when they would be in. He took the keys from me when I arrived at the allotted time and managed the whole process. No stress

26 de marzo de 2026

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