Protyre Autocare - Trowbridge Opiniones 

1591
•
TrustScore: 5 sobre 5

4,8

Epsom Rd, BA14 0XA Trowbridge, Wiltshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... Ver más

Valorada con 5 estrellas sobre 5

I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... Ver más

Valorada con 5 estrellas sobre 5

Very attentive staff, took my wife's car in and tyres were changed immediately.2 days later I took my car in for new tyres at 09.00 and was told that they could not do it until 3 o'clock that afternoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to Protyre yesterday what a refreshing experience, the guys were extremely helpful and polite Going back on Tuesday to get some new tyres Thank you 🙏

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Epsom Rd, BA14 0XA, Trowbridge, Wiltshire, Reino Unido

  • 01225 760335

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1591)

33.081 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Nothing really to complain about apart…

Nothing really to complain about apart from it being like going to the dentist.
I booked an appointment time to have a slow puncture repaired and was kept waiting about 20 minutes.
I accept they do not know specifically how long each job will take so will have to allow for that on my next visit.
Repair carried out professionally and friendly .

6 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent service from helpful staff.

Went to Bathwick Tyres Trowbridge on Saturday as we had a puncture. The staff were incredibly friendly and helpful and were able to assist there and then while we waited. We ended up having two rear tyres replaced as both were pretty well worn. Can't fault the service from start to finish and would definitely recommend them.

28 de enero de 2026
Valorada con 5 estrellas sobre 5

Good service overall.

The staff were friendly and welcoming, due to unexpected arrival of vehicles the tyre fitting and tracking took longer than expected. The work was completed professionally as expected from a well trained workforce. I always use Bathwick Tyres and will continue to return and recommend them.

28 de enero de 2026
Logotipo de Protyre Autocare - Trowbridge

Respuesta de Protyre Autocare - Trowbridge

Dear Colin Redman ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Trowbridge branch has not been a positive one for you due to the wait time  on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

Disappointing service

I bought the Silver level service (£200!) in November 2025. The front brake pads were 'visually' estimated to be 8mm. By January 2026 - the alert was going off in the car that the brake pads needing changing (at 2mm). This was a gross overestimation of the brake pad width. Tried ringing - but my calls are being screened.

7 de noviembre de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Trowbridge

Respuesta de Protyre Autocare - Trowbridge

Dear Samantha Curle,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great online deals

Called and asked for a quote, was told that there are better online deals, so ordered online and felt like it was a really good offer.

21 de enero de 2026
Valorada con 4 estrellas sobre 5

Happy with my experience at Trowbridge branch.

The Manager & staff at the Trowbridge branch are helpful & friendly. I needed 4 tyres for my Citroen which they needed to order in but simply returned, as booked, the following day for fitting & balancing.
I waited in the warm client waiting room & was offered free tea or coffee.
I will return when I next need my tyres to be checked.

19 de enero de 2026
Valorada con 5 estrellas sobre 5

Fast efficient products in stock,bright…

Fast efficient products in stock,bright cheerful friendly and kept up to date where in the process they were EG tyre alignment and all done good to go
4 brand new tyres no fuss or bother

7 de enero de 2026
Logotipo de Protyre Autocare - Trowbridge

Respuesta de Protyre Autocare - Trowbridge

Hello Jenny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Trowbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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