The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in... Ver más
La empresa ha respondido
Station Road, Westbury, BA13 3JS Westbury, Wiltshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in... Ver más
La empresa ha respondido
Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... Ver más
La empresa ha respondido
Excellent service guys were great, thought i had a puncture but they actually found valve was leaking, They replaced the valve and saved me alot of money getting a new tyre. Really great service and s... Ver más
La empresa ha respondido
Great service, arrived at time booked, dealt with straight away, clear re time required, completed within set time. Friendly team, would highly recommended.
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa
Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service completly painless, I would highly recommend them. Great price also
Friendly and helpful staff.
MOT carried out on time and with care.
A+++++
Exceptionally helpful team, always friendly and courteous, won’t go anywhere else
They always do a brilliant service, fully inform, and explain why something needs doing, changing.
They truly care, not just about your car, but you, the customer too.
We can only praise the service I got from the team at Protyre Westbury. The biggest praise is for Steve. He gave us a good price and great service
They have always provided an excellent service and value for money. I have used them for many years. Like all garages they have gotten very busy, but as I don’t like to use others but this Protyre it would be nice to resolve their scheduling times
My rear brake pads and discs needed to be replaced. They mentioned the possibility of a caliper also being needed and prepared me with the cost. However, the caliper was not needed and my wallet gave a sigh of relief. First class service, again.
Helpful over the phone beforehand. Efficient in doing the job in question. Didn't make me feel like a 'stupid woman who knows nothing about cars'.
I was dealt with in a professional and friendly way.The service was efficient and excellent .
i went to have my wheel alignment done, was greeted by Bev & she was lovely. Aaron had looked at my car & had it done quickly, he was also very friendly.
I've used Protyre Westbury for more than 20 years and always received excellent service without fault. On my recent visit however the engineer fitted my tyres (pre-ordered online) but only when I returned home did I spot that they were not what I ordered but a lower category model. I called and was told they could be swapped with no issue. I then received a call from Protyre reception attempting to tell me that the tyres fitted were a better tyre than ordered. I disputed this and pointed out that the tyre fitted was actually cheaper than that ordered, at which point it was again agreed that I could have them swapped, which I did. May have been a genuine error but together with the call to persuade me to keep them it just felt like I had been deliberately given a cheaper tyre than paid for thinking I wouldn't notice or be bothered to call to correct. Disappointed.

Respuesta de Protyre Autocare - Westbury
As always the lads couldn’t be more helpful, I wouldn’t go anywhere else.
Roger warren.
Excellent service as always. Anything that needed any Explanation on the paperwork was highlighted before I left. Thank you.

Respuesta de Protyre Autocare - Westbury
Great team at Westbury,The old Manager Lee was unbelievable,such a loss he left

Respuesta de Protyre Autocare - Westbury
Excellent service and competitive prices
Dropped my car off on December 31st.
Rang up on Friday 2nd to ask if my car would be ready, the order taker didn’t put order so it hadn’t been processed and said they would do the work by 5:30 and give me a call.
No call, I rang up on 4 occasions with
No answer and being on hold for 10+ minutes each time.
Car was picked up on the Saturday, still no call today it was ready.

Respuesta de Protyre Autocare - Westbury

Respuesta de Protyre Autocare - Westbury
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.