Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Highly recommend this clinic and all their team. Caring, non judgmental, reliable, trustworthy, safe care. Fast appointments, quick replies to emails, no pressure, great connected pharmacy they us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassur... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Psymplicity has genuinely changed my life and I can’t thank Dr Bieder and his team enough. The service has been excellent from the start. Appointments are easy to arrange and happen quickly,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always feel genuinely heard and supported during and between my appointments. My doctor is kind, professional, and has made a real positive difference. Highly recommend.

La empresa ha respondido

Información sobre la empresa

  1. Clínica de salud mental
  2. Servicio de salud mental
  3. Psiquiatra
  4. Psicólogo
  5. Psicoterapeuta

Escrito por la empresa

At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Called several times

Called several times, several emails sent in regard to my daughters medication. 9 years old and begging for her medication to help her sleep! No reply from Email or telephone calls. Something is suspicious! Have had to chase prescriptions from the start! I am beginning to regret my daughter being assessed by this private clinic.

3 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

started off really well but out of the…

started off really well but out of the blue (after id payed for another follow up) my appointment was cancelled no explanation,no further appointment,no care plan .Been left on medication I cant just come off ,cant get through on any number dont reply to emails ,no refund.Having to find another private Dr as no shared agreement sent through and cant just stop medication .Dangerous and unproffesional

3 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Life Changing

Having self diagnosed with ADHD I wasn’t planning on getting a formal diagnosis until further reading made me feel that some physical symptoms, chronic constipation, exhaustion and muscle spasms, could be low dopamine which is a common part of ADHD. So I took the plunge and made an appointment with Dr Mole. 2 months in, and with some careful adjustment of medication levels, I am beginning to feel like a human being again.

The whole process from booking, prescriptions and aftercare is flawless. I’m so glad I took this step at 57 years old.

24 de julio de 2023
Valorada con 3 estrellas sobre 5

What's going on

What's going on? No phone lines open, no emails, booking form page on the website deleted??
We need a prescription urgently.

2 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Cannot get through by phone/email

I don’t really want to complain, everything has been excellent until I have been trying to contact you urgently since the end of last week by phone and email. Prescription urgently required. Can you explain how I can get through to you please?

1 de agosto de 2023
Opinión espontánea
Logotipo de Psymplicity

Respuesta de Psymplicity

I'm sorry that you shad difficulty contacting our service. We experienced a challenging start to August and this impacted our service level. We have contacted all patients to provide explanation and offer support as necessary. Once again, my sincerest apologies Sharon.
Kind regards
The Psymplicity Team

Valorada con 4 estrellas sobre 5

Very easy process made our life’s…

Very easy process made our life’s easier with a diagnosis for my son. Highly recommend.

30 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Thank you for taking the time to write this review and provide us with feedback Emily. I'm really glad to hear that the process was supportive for your receiving support for your son.
Kind regards,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

Great service, professional and reassuring

Customer service staff helpful and responsive.
Psychiatrist professional, friendly, knowledgeable.
Seamless service so far, would recommend.

21 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Natalie,

Thank you for taking the time to write a review for us.

It great to see you've had a seamless experience with our teams.

We are looking forward to continue providing this standard of care to you.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

Great communication!

Great communication with the team and so quick to get a diagnosis for our daughter!

19 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Chloe,

Thank you for your review.

Its great to see you've had quick service for our team.

We look forward to continue working with you and your family.

Take care,
The Psymplicity Team

Valorada con 4 estrellas sobre 5

We felt well cared for and listened to

We felt well cared for and listened to. Everything explained in detail, options given, and it was all kept as straightforward as possible. Can't fault the clinical care.
The only niggle is that the admin department were a bit hit and miss, I think because they were changing up all their systems - so we had delayed prescriptions, prescriptions to the wrong pharmacy, etc.

24 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Simon,

Thanks so much for your review. We're glad to hear you have had excellent care from our clinical team.

You're absolutely right, our admin team are currently working with a new system and as can happen we've had some teething problems. We're sorry if these problems have been challenging in any way but can confidently say these problem have now been resolved.

We are looking forward to making your experience with Psymplicity 5 stars all round.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

Was very impressed with Dr Ponsford

Was very impressed with Dr Ponsford. She was knowledgeable, engaging and made a huge difference to my daughter's well being.

23 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Rhiana,

Thank you for taking time to write this review for us. We will pass your kind words onto Dr Ponsford. Its so lovely to hear she has made such a difference to your daughters life.

We look forward to continue working with you and your family.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

Very quick to arrange appointment with…

Very quick to arrange appointment with a psychiatrist Very short notice excellent service Very slow with confirmation letter from psychiatrist regarding my diagnosis still waiting coming up to 2weeks was told upto 8 days and 3/4 weeks for a comprehensive report

13 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Sarah,

Thank you for writing this review for us.
We will be in touch with your psychiatrist and get the report to you as soon as possible.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

Very Happy

Very happy with the service provided .

13 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Thank you so much for leaving a review.
Positive feedback like this means a lot us.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

The Zoom appointment went really well

The Zoom appointment went really well
And Dr Raymont was very helpful as always. Very pleased.

20 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Mr Daneshzadeh,

Thank you for leaving this review for us.
We will pass on your kind words to Dr Raymont.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

Dr was pleasant and helpful

Dr was pleasant and helpful. Eprocess and possible outcomes explained clearly.

18 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Emma,

Thank you for taking the time to leave a review for us. Its great to read you had a positive experience with one of our Doctors.

Take care,
The Psymplicity Team

Valorada con 1 estrellas sobre 5

Please don't waste your money,its all…

Please don't waste your money,its all about money to them!!!!!

21 de julio de 2023
Opinión espontánea
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Tanya,

Thank you for taking the time to provide us with this review.

We take all feedback seriously and, as a clinic, we rely on feedback, both positive and negative, to ensure our processes and practices are supportive for both our patients, clinicians and non-clinical teams to get the best outcomes for all parties.

We would like to discuss this further, and would really like to understand what happened in this instance and how we can work to resolve this issue.

We look forward to hearing from you.
The Psymplicity Team

Valorada con 5 estrellas sobre 5

positive experience

I had a positive experience with Psymplicity, from the booking process to the assessment and the follow up appointment. The doctor listened to me thoroughly and guided me through my options clearly and patiently. I truly recommend them

18 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Dee,

Thank you for taking the time to write a review for us. Its great to hear you have had a positive experience with Psymplicity.

Excellent quality care is always what we strive for.

Take care,
The Psymplicity Team

Valorada con 5 estrellas sobre 5

5 star service

From when I booked my consultation to when I spoke to the Doctor at my assessment has all been a seamless and professional process. Staff are on hand to answer any of my queries regarding payments or further advice from my assessment. I can highly recommend this 5 star service to anyone who is starting their journey with ADHD.

17 de julio de 2023
Logotipo de Psymplicity

Respuesta de Psymplicity

Hi Amanda,

Thank you so much for taking the time to write a review for us. We will make sure to pass on your kind words to our team.

Thank you again.

Take care,
The Psymplicity Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más