It was a last minute short break for me as someone dropped out of the holiday and I changed the name and took there place the day before we flew out, I forgot about insurance until we were sitting in... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Easy to apply for - great pricing & cover especially as we had several pre-existing medical conditions to declare. Also have to praise the lovely Irish lady in Customer Services (yes, a real person!)... Ver más
I found applying for Travel Insurance with Puffin to be a fairly easy process, however I was a bit concerned that restrictions on what adventures were covered could not be viewed until after I had pur... Ver más
1st Class Service After taking out holiday insurance with previous medical conditions. Prior to going on holiday I was admitted to hospital for seven days. I felt I had to report this before... Ver más
Información sobre la empresa
- Seguros de viaje
- también en la categoría
- Seguros para animales domésticos
Información proporcionada por diversas fuentes externas
Puffin Insurance specialise in Travel and Pet Insurance. We focus on value for money, comprehensive policies. We offer a range of cover and optional extras so you can choose the cover that's right for you without paying over the odds.
Información de contacto
PO BOX 56, SA67 9AN, Narberth, Reino Unido
- 0333 772 0346
- CustomerService@PuffinInsurance.com
- www.puffininsurance.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Katy was very helpful
Claim was sent across nearly 3 months…
Claim was sent across nearly 3 months ago and have still not recieved claim. However recieved claim from the gadget company. Attempted to close case …Accused my partner of not being a British citizen and unbelievably threatened us by saying our photos were taken after incident… with no evidence which was most certainly not the case. The necklace in question is very sentimental. We have cctv footage, police report with more than enough evidence however still making it difficult to pay out. Best avoid

Respuesta de PuffinInsurance.com
Competitive price for winter sports insurance
Website easy to use and competitive price for winter sports insurance (following listing pre-existing medical conditions)
Holiday jnsurance
Compared to others the cost was comprehensive for my curcumstances
Ease of completing the questions
Ease of completing the questions, simple questions,quick quotation, very good price.
easy experience
Easy to purchase your policy with use…
Easy to purchase your policy with use them every time we go abroad not had to claim on the policy yet
Easy to purchase price was good no…
Easy to purchase price was good no hidden catches and a good travel cover would highly recommend this insurance
Was straight forward all ok
1st Class Service
1st Class Service
After taking out holiday insurance with previous medical conditions.
Prior to going on holiday I was admitted to hospital for seven days.
I felt I had to report this before going on vacation & expected a price increase.
Received an email back saying as I had already taken out the policy prior to being admitted to hospital, I did not need to declare for this trip & there was no extra charge
Happy Days
Efficient and competitive service.
This company offered just the cover I needed for an extremely short trip. However, as an older client with previous health problems, which are resolved or well managed, I fell foul of the high cost of travel insurance.
The cost of this cover was one of the cheapest.
Excellent value for money
Acceptable price for the level of cover offered which includes existing medical issues. Readily available access to find answers to any questions or concerns that I had.
Straightforward eady to use site
Straightforward eady to use site. With clear options shown to compare.
NOT REAL LIFETIME COVER IN PRACTICE
Do not go with this company. I was with Puffin for years, because of the lifetime cover. I feel very betrayed. They increased our renewal premium by 5.6x. Yes, nearly a SIX TIMES INCREASE IN THE PREMIUM. That's the way they can pretend to offer a lifetime cover, and then choose to dump you after years of investing in a policy. It's not true lifetime cover if they dump you by putting up a price by a ridiculous amount. Which is disastrous as they get older, because getting lifetime cover gets harder to ongoing conditions. And, no, nothing was diagnosed that was an ongoing concern. Imagine what they would have done if it were cancer treatment. Probably have put up the renewal premium to 20 times the cost! I'm very sure that this is dubious in TCF terms versus FCA regulations. At best, just terrible behaviour.

Respuesta de PuffinInsurance.com
Easy to navigate and cheaper than other…
Easy to navigate and cheaper than other sites.Good communication through out
Thank you
Very Competitive…
Very straightforward and competitive again. We used for the second time in a couple of months.
Amazing customer service
Amazing customer service. I will only use Puffin from now for my travel insurance as I trust them and their service.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







