PuffinInsurance.com Opiniones 

Excellent service and peace of mind

I had a really positive experience with Puffin Insurance. The process of arranging my travel insurance was straightforward, and I found it reassuring to be able to declare our medical conditions and complete the policy purchase with peace of mind. The process was easy to follow, and I’m happy with the service I received. I would recommend Puffin Insurance to anyone looking for travel insurance and a smooth booking experience. Thank you for making everything so easy!

Very easy to buy. Price was very reasonable. The reason I don't give 5 stars is that I did not make a claim - can't really judge without a real test.

Very easy to follow system. Everything was clear and understandable

The whole process of taking out insurance with Puffin was quick and easy.

Competitive and comprehensive quote, well done you.

I liked the cover, the price was competitive and the website was OK. The algorithm was industry standard but the whole experience felt very dehumanised - I suppose it is AI bot driven to keep costs down, but a “speak to a human” option would transform it to a 5 star experience, albeit at a slightly higher cost

The on line procedure started well enough then when trying to put the start date in it just wouldn’t work. So it took a lot longer than expected.

This is twice ive used puffin for Insurance and they always give me a great deal.

Excellent service. I needed to upgrade my travel insurance and it was very easy and I found the staff member very helpful and efficient. I would highly recommend Puffin Travel Insurance.

Being first time cat owners I did a lot of research into which pet insurance. Puffin appeared to be the best value with a reasonable excess.

I unfortunately did have to claim when one of our rescue cats fell ill with an affection 3 weeks after being adopted. However puffin were great! They made it really easy to report the claim using their portal. They even notified me when the vet hadn’t uploaded be treatment info so I could chase them and I had a very friendly call from customer services when I accidentally entered date wrong.

Was paid within 2 days of the claim being formally approved. Would defo recommend!

Easy to purchase the travel insurance policy. Let's hope that it's not needed. Competitive price.

It was easy to purchase my Travel Insurance online. The Puffin Website is well designed and simple to use

Rang to speak to someone the lady was lovely so helpful not pushy and very professional that’s the reason I went and bought online

Excellent service . Regular updates throughout the ordeal regarding the recovery vehicle and my well being.
Talking to an actual person and not automated machine.
I will definitely be renewing my cover with Puffininsurance . Well done

I have used this company a few times without any problems,

Easy to navigate

I was looking for cruise specific insurance at an affordable cost. The quotes from Puffin were competitive & the cover provided comprehensive. The breakdown of cover was clear & made it easy to make a comparison. I like the fact that all the countries covered on the policy are shown & the cost breakdown shows the individual elements for medical premiums & cruise cover rather than one total amount. The website is easy to navigate & information clearly provided. The acid test will be how Puffin perform in the hopefully unlikely event I need to make a claim. Compared to many of the other companies that advertise & constantly offer time limited discounts, it is refreshing to see an insurance company providing competive upfront prices without the marketing ploys & offrering customers exactly what they need at a good price. My experience to date has been positive & would not hesitate to recomend.

found difficult to log in. Couldn't find previous policy.

It was easy snd quick. Puffin

Everything was easy and quick. Price was reasonable.