PuffinInsurance.com Opiniones 

22.631
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a last minute short break for me as someone dropped out of the holiday and I changed the name and took there place the day before we flew out, I forgot about insurance until we were sitting in... Ver más

Valorada con 4 estrellas sobre 5

We all HAVE to have travel insurance but rarely need to claim so it’s a lot of money for nothing !! Puffin’s deal was not only the cheapest but covered us both for pre-existing medical issues at an af... Ver más

Valorada con 5 estrellas sobre 5

Easy to apply for - great pricing & cover especially as we had several pre-existing medical conditions to declare. Also have to praise the lovely Irish lady in Customer Services (yes, a real person!)... Ver más

Valorada con 4 estrellas sobre 5

I found applying for Travel Insurance with Puffin to be a fairly easy process, however I was a bit concerned that restrictions on what adventures were covered could not be viewed until after I had pur... Ver más

Información sobre la empresa

  1. Seguros de viaje
  2. también en la categoría
  3. Seguros para animales domésticos

Información proporcionada por diversas fuentes externas

Puffin Insurance specialise in Travel and Pet Insurance. We focus on value for money, comprehensive policies. We offer a range of cover and optional extras so you can choose the cover that's right for you without paying over the odds.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

23 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,6

Todas las opiniones

(22.631)

809 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It was a no brainer

It was a no brainer, easy to understand and to proceed. It was very affordable. We are very happy with this purchase.

24 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Very competitive price

After doing a search for cheap holiday insurance, I decided to go with Puffininsurance. The price was very competitive & the policy met my needs.

24 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I managed to get the correct Travel…

I managed to get the correct Travel Insurance for my Health Conditions and I can now go on holiday and Not worry about if anything untoward happens! It was quick and easy to fill out the on-line form and get a decent quote to cover my present health condition.

10 de agosto de 2026
Valorada con 5 estrellas sobre 5

Value for money.

Great price, really surprised me considering my existing medical conditions. Very easy to purchase once decided upon on Money Supermarket. One of your purchases you hope you'll never need but so comforting you've got it. Well done Puffin 🤎

23 de septiembre de 2026
Valorada con 1 estrellas sobre 5

had claim fell over on holiday and…

had claim fell over on holiday and split head open my the pool, 10 stitches and missed rest of holiday! sent these hospital bill and missed pre paid events which they requested and never heard back i n2 months! chase it on the phone and they refused the calim as the amount wasnt enough leaving me out of pocket and denied ticket refund also which was over £500 avoid these at all costs!!!!

23 de septiembre de 2026
Opinión espontánea
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Respuesta de PuffinInsurance.com

Hi,
Thank you for your review. We're very sorry to hear about the accident you experienced on holiday and the difficulties you've faced with your claim. We appreciate how frustrating it must have been to provide the requested documentation and then be left waiting for a response, only to be disappointed by the claim outcome.

As we don't have any policy/claims details from your review, we're unable to investigate.

Puffin travel policies are underwritten and administered by AXA. If you could please email operations@puffininsurance.com with your policy details, we'd welcome the opportunity to look into your concerns and pass your feedback to the appropriate team.

Kind regards, Sarah

Valorada con 5 estrellas sobre 5

Have used Puffin for many years

Have used Puffin for many years, wouldn't use anyone else. Last year while in Tenerife I had an accident and needed an overnight stay in hospital and surgery. The company dealt with all paperwork promptly.

21 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I found the service good

I found the service good although l did it online and it crashed a few times so l had to start again l had already sorted my insurance out once same company but l realised l had not put on one of my medical conditions but that was within 14 days so was able to cancel that one so as long as I get my refund l will be happy.

20 de septiembre de 2026

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