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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I'd give zero stars if I could. Don't waste your time or money with these guys. Orders go unprocessed and you're left with no updates and absent customer service. Nothing they sell is unique, there ar... Ver más

Valorada con 1 estrellas sobre 5

One star is way too much! I give them -100 stars! They are a scam! Don’t buy anything!!! They steal your money and never send you anything! They are thieves! I’ve emailed them tons of times And they... Ver más

Valorada con 1 estrellas sobre 5

Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

1st time buyer and researched thoroughly for the best harnesses for my babies, what a delight. Perfect fit for easy to put on & take off. Loved the personalized tags. Overall extremely satisfied and s... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

PupsCloset provides high-quality personalized products for your pup! We specialize in personalized dog collars & harness - every product is custom made, embroidered Dog's Name and Phone Number. Gift your pup a unique personalized product today!


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(218)

4 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great harness for my neighbors dogs

Great harness for my neighbors dogs
Built well fit well
Slowed down the pulling on the dog
When being walked

10 de febrero de 2023
Opinión espontánea
Logotipo de PupsCloset

Respuesta de PupsCloset

Hi there,

Thank you for taking the time to write this awesome review.
We definitely put a lot of effort into making high-quality products and we are delighted to hear that you love them and thanks again for your continued support 😊

- PupsCloset Team 🐾

Valorada con 4 estrellas sobre 5

I ordered a small size dog harness and…

I ordered a small size dog harness and added the engraving of my dog’s name. Unfortunately the tag upon which the name is stitched upon is greater than the harness resulting on the hard material sticking out and discomforting my dog. A quality focus approach to business would have trimmed the excess material. In will-cost me additional money to get it done myself. A little focus on detail would have earned you top marks.

7 de agosto de 2022
Opinión espontánea
Logotipo de PupsCloset

Respuesta de PupsCloset

Hi there,

Thank you for taking the time to write this awesome review.
We definitely put a lot of effort into making high-quality products and we are delighted to hear that you love them and thanks again for your continued support 😊 We will not take your recommendations lighly! Thank you!

- PupsCloset Team 🐾

Valorada con 5 estrellas sobre 5

Ordered this beautiful harness for my…

Ordered this beautiful harness for my puppy and get many compliments!

7 de agosto de 2022
Opinión espontánea
Logotipo de PupsCloset

Respuesta de PupsCloset

Hi there,

Thank you for taking the time to write this awesome review.
We definitely put a lot of effort into making high-quality products and we are delighted to hear that you love them and thanks again for your continued support 😊

- PupsCloset Team 🐾

Valorada con 5 estrellas sobre 5

Best harness ever!

Best harness ever! My Miniature Schnauzer hates harnesses that you have to "walk into" and we don't like walking him with his leash attached to his collar. This harness easily goes over the head and just has one strap that goes under his body - he doesn't mind this harness at all. I have good control over him and he walks like there is nothing on him. I've had this harness for three of my dogs and won't consider any other!

6 de julio de 2022
Opinión espontánea
Logotipo de PupsCloset

Respuesta de PupsCloset

Hi Mel,

Thank you for taking the time to write this awesome review.
We definitely put a lot of effort into making high-quality products and we are delighted to hear that you love them and thanks again for your continued support 😊

- PupsCloset Team 🐾

Valorada con 5 estrellas sobre 5

I ordered 2 harnesses for my dog

I ordered 2 harnesses for my dog. Both arrived in a timely fashion . They are well made --strong and sturdy and fit well. The sizing chart was an excellent help. Will definitely use Pupscloset again

5 de julio de 2022
Opinión espontánea
Logotipo de PupsCloset

Respuesta de PupsCloset

Hi Karen,

Thank you for taking the time to write this awesome review.
We definitely put a lot of effort into making high-quality products and we are delighted to hear that you love them and thanks again for your continued support 😊

- PupsCloset Team 🐾

Valorada con 4 estrellas sobre 5

Comfortable Quality Harness

The harness is wonderful and my dog really seems to be comfortable in it. I’m only giving 4 stars however because shipping took almost 2 weeks. I tried to reach out and see what the delay was but never got a response. Regardless I would purchase again and recommend their harnesses.

5 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst company ever

Never received my order, emailed no response at all, they said my emails ended up in there spam emails. They sent me a link with tracking have waited almost two months and still haven't received my order, ordered back in early May. Have emailed and emailed enquiring about my order no response at all. They took extra money from account, the order was $35 no charge for postage and shipping, they ended up taking $60 out off my account. No contact number only can contact by email which they don't return at all. Absolutely worst company I've ever dealt with, said they were based within Australia but they are not. They said the order was coming from the Gold Coast which is not far from where I live. They were rude when I made enquiries about my order, I would recommend them at all to anyone. I also checked the mailing address with them, they told me I would get my order within the week when they emailed me the tacking information which was fake, I checked with Australia post and the tracking was fake.

5 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do Not Buy From This Company EVER

Do Not Buy from this company. They will take your order and then nothing. No response from them two weeks later, then two weeks later they said it was processed but something happenned to my order on the way to the post office. After 4 requests, they still couldn't give me a tracking number for the shipment. Later indicated that I would get the collar but blamed it on the USPS for telling them it was going to be some 12 days later for the estimated delivery.
Come on folks.... It only takes 4 days to get a delivery from Irvine, CA to Nashville, not 12+.

Based on other responses people have experienced, ask yourselves these two questions......
1) Should I really give my company with bad reviews to a company that doesn't have a published phone number any where on their site or the overall internet?
2) Should I really do business with a company that doesn't list a company address or it can even be found? Selling 10,000+ leashes or collars, you would think that they would have a viable business address, even a Box at the UPS store.

SAVE YOURSELF A LOT OF TIME AND DISAPPOINTMENT AND GO TO ANOTHER RECOGNIZED RETAILER.

11 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Boycott this Company, it's aweful.

So far this Company is one of the worst I have dealt with. Customer service is NON-EXISTENT.
Emailed them twice without even the courtesy of a reply. Atrocious service, will only recommend that this Company is boycotted, it's product is not fit for purpose.
Like many others the product is far smaller than expected

28 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Fit

The leash and the harness are perfect it fits perfect on him and is so much better than a collar. If he is happy I am happy and I can not thank you guys enough. Plus prices were very fair

James Murr
Phoenix

23 de abril de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy, after a Month.

The collar is nicely made, easy to put on and take off. The medium was to large for my 7 month old Boston Terrier but I was able to take up the slack with duck tape. Maybe he will grow into it, I do like it and the name on the sides really set it off with a classy look.
My only complaint which I took one star off for, was it took around a month to receive. I needed it sooner.

23 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thia fits my puppy a Yorkshire/Brussels…

Thia fits my puppy a Yorkshire/Brussels Griffon mix. This one should be able to fit him for probably his whole life seeing as he should not get more than 8 pounds. Stays in place better than the one i got from a pet store. He's not trying to take this one off. Thank you for a great product

14 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dog Harness did not meet expectations

I finally received my dog's harness after weeks of waiting for it, only to discover that it was too small, felt like cardboard for my pup and that the personalized part of the harness was simply a velcro tab that you stick on. I was very disappointed in the quality and size of this harness, especially after waiting so long for it. I then had to ship it back to Canada from NY at my own expense, but never even received a refund for it. I've sent numerous emails asking where my refund is with no response from their end. Very poor customer experience. I will never order from them again. Avoid this vendor. You're better off visiting your local pet store for products.

4 de abril de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Good Harness

Ordering the harness was simple, lots of choices. The harness itself looks good. It did take forever to get shipped and then delivered. After a couple weeks I asked customer service where my harness was and after a long delay I was told they would email me later, which they never did.

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love the harness

Love the harness. Great price, great quality! I did experience a problem with the shipping, but this company was right on it and kept me informed on what was happening with the order.
Very pleased!

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My dealings with pupscloset were GREAT…

My dealings with pupscloset were GREAT ! I received tw items and have been pleased with them both, especially the dog harness and leash. My Golden Doddle loves to pull when we walk. Thinks to heal is too slow. With this no harness she seemed to settle right down.

26 de marzo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Customer service hard to reach

Customer service is very hard to get in touch with, which is the reason I am giving two stars. I need to return this XXL harness which still did not fit my dog at all, and though I've sent three emails trying to find out how to start the return process I have yet to hear from anyone.

21 de marzo de 2022
Opinión espontánea

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