RADIO TIMES Opiniones 194

TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Long-term reader giving up in disgust. It is now a promotion magazine for subscriber services. Most article, that I used read and rely on, are now just subscription puffs. They have just changed the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Shockingly poor customer service, forced to go through the portal and three times absolutely no response at all. Called once and they just sounded frustrated and no help. It does not match the brand i... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have a sub 4050703232 which ends 2nd wk June 2026. I cancelled my renewal due to costs & since haven't received any delivery since last wk & this wk. Delivery line keeps telling me I can't receive a... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Subscriptions. RT now have changed rules on suspending your subscriptions due to being away from home, now you can only suspend your deliveries 4 weeks every 6 months.They feel that have the right to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de medios de comunicación

Escrito por la empresa

Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 28% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

A Poor Effort - A Decent Website Ruined

Who was responsible for changing the Radiotimes.com website? Used it for the first time and can't understand why it's been made more inconvenient to use. I now need to click on a programme to get more information, instead of just hovering over the programme title. Then I can't go back to the view of programmes without having to click a back or forward arrow.
The website is so clunky and is very amateurish with numerous faults.
A poor effort, why wasn't it tested before release?

5 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Lives in the Wild

If you want pure escapism from this modern material world,then watch New Lives in the Wild!!!I look forward to this every week to do just that,and to hear why people decide to do this.They say "Everyone has a story"and this is is so true!Ben Fogle shows real empathy and enthusiasm to these wondrous souls.I find watching these people inspiring and thought provoking....to think outside the box and to follow a dream.It sets me up up for the week and I have recommended it to many friends and family.I say "Go for it!!!"

1 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been very patient

I have been very patient
I hoped the online Radio Times would eventually see sense and re-vert to the old version which was well laid out and had what I wanted in a TV guide, I was wrong.
They still have not sorted this so called up-grade out and I will wait no more for them to see the error of their ways.
I have now got my listings from TV guide and am very pleased.
Many, many people are doing the same

26 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Upgrade is AWFUL!

The new upgrade to the listings page is dreadful. To name a few things: 1) Each time you open the page your channel selections have gone back to ALL and you have to click 'reset'. What is the point! 2) The previous version allowed you to hover over a programme and a pop-up gave you brief details with the option of more. 3) The font/colour/general image of the page is bland and unattractive... Not a fan! Please change it back.

26 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Problem with non delivery of Radio Times

I take the Radio Times on subscription. The magazine for week beginning 19th March 2022 has not been received by myself nor my neighbour in WA15 postcode area. Copies are on the supermarket shelves though. It is now Wednesday 23rd and the post has been delivered but the copy for wb 26th March not been received yet either although there are x2 days to go this week. Subscription extended by 1 week so far after complaint. The service is not good enough!

23 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

One expects a period of adjustment to…

One expects a period of adjustment to an upgrade but this one appears to be quite astonishingly ill thought out in all respects - even without the frequent server errors. Hope it will be revised in the near future. Otherwise no-one will see those annoying adverts.

22 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible "upgrade"

Terrible "upgrade" removing most of the useful information - like digital channel number - and making a personal selection of channels very difficult to maintain. Hovering over a programme has also disappeared, now you have to click onto the transmission, and then it is not so easy to move onto another.

16 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible. Cannot save prefrences for the next day. No channel numbers. This is hopeless. Please revert to the old system.

16 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Out of times

God, what a mess! Overlapping programmes - click on this try to get rid of that! Is there another tv programme website? Times up radio times!!!!!!

16 de marzo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Absolutely awful

Absolutely awful, dreadful to use certainly not user friendly for me. Apparently I am not alone, other reviews are not so good. I will certainly be finding a better alternative.

16 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely dire!

Absolutely dire!! Who on earth decided to mess with this site is an idiot! Cannot be bothered to use this dreadful site now. Only one question, WHY???

15 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful new site

Awful new site! Absence of information on hover over a program listing is a pain - clicking on the program is clunky and slower. If I then click on read more, it goes to popular channels rather than Freeview (which is what I would normally have selected). It seems to me that the site feels and looks far inferior to that which it replaced.

To me, the overall experience is lousy.

I am loathe to criticise the website developers, but who the hell sanctioned this unnecessary downgrade.

12 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just awful

Just awful. Whoever designed that needs sacking! You click on a programme and then can’t close it down to return to main screen. Defaults to Popular channels won’t stay on Freeview.

12 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

TERRIBLE RE-VAMP

TERRIBLE RE-VAMP

1.Removed channel numbers
2.Removed programme information
3.Deleted saved favourite channels

What are they trying to achieve?
What are the improvements?

12 de marzo de 2022
Opinión espontánea

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