RAMP Limited Opiniones 2110

RAMP has always been very helpful and supportive. This is not the first time they have provided the help we needed.

This time, it was Aleena that we spoke to and she was not only professional but also took the initiative to come up with a flexible solution.

Our car has been in the shop for the last three months, going into the month when we are supposed to get our annual service. We called RAMP and Aleena suggested marking on our file that our car is still in the shop and therefore we were unable to get it to the nearest Kwik Fit or Halfords, essentially allowing us to go beyond the grace period for the service.

We really appreciate your kindness and flexibility! Thank you again, Aleena!

The assistance at the end of the phone was 2nd to none. Very proffesional and was extremely patient, catering for my needs. Credit to the company

I spoke to Jags regarding a wheel scuff repair. I would like to say that he was great to talk with and dealt with my enquiry without passing me forward (I missed the telephone prompt).
He guided me through the process and provided me with all the information I needed to proceed with my claim. Fully answering all of my questions.
Great service!!

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions clearly, was incredibly helpful throughout the call, and got everything sorted out for me with zero fuss. It is rare to get such efficient and pleasant customer service these days. I highly recommend them!

Have just booked my car service, asked if this service was a full service and told straight away that it is. Jags booked it in and sent conformation email before I'd finished talking with him.
Great job young man 🖖👍

Great customer service from Jags who helped sort out my service booking in no time. Thank you 😊

Terrible service. Problem with air suspension on car, garage diagnosed broken air bellow. After jumping through hoops to prove car had all the correct service history. Claim not paid as don’t cover airbags! This is not an airbag it’s the air suspension. No redress with FCA etc!

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issues. As per their policy they can only provide claim on water pump but not timing belt but the parts cost was much cheaper to cover both than ordered individually. Looked silly but hey.

Very Helpfull coorporative staff and prompt reply and advice.

Jags was polite and very helpful in organising my mot and service, very pleased with service provided

Jags was very helpful and knowledgeable

Straight to the point

Thank you

I had an issue with servicing my car. When I spoke with this lovely lady on the phone she was very friendly and apologetic for what had happened. She was very helpful in resolving this issue and explained everyrhinf to me very well.

Jags was very professional and had full product knowledge. it was a pleasure to deal with a person who wanted to help (and did). Thank you

Don’t use them 3 years of problems when coming to get my car serviced save the money and pay your self

My query was answered quickly and the information I needed was easily available

Do not take this out. The garages don't want to deal with customers because there is too much paperwork and the email address says they will come back after 2 days. not much help when your tyre is flat.

Just called to find out what options I had and what next steps are.
Jags on the call helped with everything, very pleased with this part of the service.

Dealt with very promptly and efficiently

I have always had good service from Ramp. The car was booked into a service centre to far away, but one call to an actual human being and it was resolved.