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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When purchasing my new car, we were recommended to take out some RAMP policies to cover the tyres and alloys and cosmetic issues. I was not sure how the system worked as it mentioned inspection... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I contacted Ramp Limited this morning and spoke with Aleena regarding a warning light on my vehicle. She was extremely helpful and guided me clearly through the entire process. She contacted the mai... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issue... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mantenimiento y reparación de automóviles

Escrito por la empresa

We provide a range of innovative repair and maintenance plans throughout the UK.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(2147)

213 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The way that Chloe dealt so…

The way that Chloe dealt so professionally with my query and helped to resolve my queries

7 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Peter,

Thank you for recognising the effort of our team, especially Chloe. Your feedback is hugely appreciated, and we’re always here for you!

Valorada con 5 estrellas sobre 5

Prompt and helpful response

Prompt and helpful response

7 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Peter,

We love hearing this — thank you! It's great to know we made a difference. Reach out anytime!

Valorada con 5 estrellas sobre 5

Positive Experience

Chloe was really professional and a great help.

7 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi David,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Valorada con 5 estrellas sobre 5

Great customer service

I spoke to Aleena today and she was great! She provided me with all the information that I needed, was very quick and answered all my questions. She was very polite friendly and received great customer service today. Thanks Aleena!

6 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Mala,

Thank you for the wonderful review! We’re so pleased you felt supported — Aleena will be especially happy to hear your kind words.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Every time when I need make a claim I receive expectonal help from Ramp advisor with clear instructions what happened next etc.

6 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Maciek,

Thank you for recognising the effort of our team. Your feedback is hugely appreciated, and we’re always here for you!

Valorada con 5 estrellas sobre 5

Quick and efficient

Aleena was very friendly and organised my appointment quickly.

3 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Simon,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Aleena — they’ll be so pleased to hear it. We're glad we could help!

Valorada con 5 estrellas sobre 5

Amazing speaking and being supported by…

Amazing speaking and being supported by Christalen. Well done girl

28 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Joy,

We really appreciate your 5-star review — it makes our day! Thank you for being a valued part of our community.

Valorada con 5 estrellas sobre 5

Limp mode message

Hi, my advisor, Jag, dealt with my phone call and claim very quickly and talked me through what would happen. Thank-you

Mark

2 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Mark,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Valorada con 5 estrellas sobre 5

Amazing service

How easy was it to sort out my damaged alloy . First I sent through email a request to repair, a reply within 24hrs ,unfortunately the wrong details were on file , a quick 5 minute call to a human, not a robot, to sort these details ,she forwarded straight to the claim . I then had an email that day and a call to book my car in for the repair . Perfect I couldn't ask for a better service , and it was lovely to speak to someone. Thank you Ramp limited 😀

30 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Jo,

We’re so glad to hear you had such a smooth and helpful experience. It’s exactly what we aim for every time — thanks for letting us know we’re on the right track!

Valorada con 5 estrellas sobre 5

Great customer service as always

I always get very prompt replies and the customer service is really good! Tymon especially was very helpful in managing my renewal - can’t fault them!

1 de octubre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Amy,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

Valorada con 5 estrellas sobre 5

RAMP Platinum Vehicle Warranty

Purchased a 12 month RAMP Platinum vehicle warranty with my used car. Vehicle produced a serious fault, and i must admit, i did expect the " run around" because my warranty was only 2 weeks from expiry, but to their credit the people at RAMP Warranties were excellent. From first contact everything was made clear and concise instructions were given for submission of a claim. Once submitted the repairs were authorised without undue delay. I've got to admit i am most impressed with RAMP, for a sensible and reasonable approach to a stressful situation. Well done !

26 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi there,

Thank you for putting your trust in us and taking the time to leave a review. We’re proud to have met your expectations and we’re here whenever you need us!

Valorada con 5 estrellas sobre 5

Jags was helpful

Jags was helpful, friendly and efficient. Thank you.

25 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Valorada con 5 estrellas sobre 5

Dropped car off for service at Halfords…

Dropped car off for service at Halfords got a call 10 minutes later saying not enough money in account. Phoned Ramp explaining the situation they apologised and said stay on the phone a will sort this out come back on the phoned all sorted. Halfords phoned couple of hours later car all done great service thanks

24 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Stephen,

This just made our day! Thanks so much for the lovely review — we’re always up for helping again whenever you need.

Valorada con 5 estrellas sobre 5

Spot on Customer service…

Called RAMP today to get service history for a vehicle we had serviced through them for 3 years. Jags (adviser) was friendly, helpful and professional. Requested it and provided timeline in which to expect it. No hassles.

24 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Michael,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Valorada con 1 estrellas sobre 5

Absolute waste of money

Absolute waste of money. RAMP Limited’s warranty is a scam. I paid for cover thinking I’d have peace of mind, but when my car broke down they refused to cover even the basic diagnostic fee (£540 at BMW) that’s essential just to find out what’s wrong.

They hide behind small print and exclusions so they don’t have to pay out. What’s the point of a warranty if it doesn’t even cover finding the fault? It’s completely misleading and leaves customers out of pocket.

Their customer service is dismissive and offers no real help — just excuses. Avoid RAMP at all costs. You’d be better off saving your money than wasting it on their so-called “warranty.”

23 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Shoaib,

We would like to clarify that in this instance RAMP Limited is not the provider of your maintenance plan, we administrator the plan on behalf of the dealer where you purchased your car from. We are required to apply the Terms and Conditions of the plan, which were provided to you at the point of purchase.
As set out in these Terms, diagnostic costs are only covered when a repair is authorised under the plan. Where the fault is not covered by the terms, these costs remain the responsibility of the customer. We appreciate that this may be disappointing, but we must apply the Terms consistently to all customers.
If you wish to discuss a potential refund of your plan, this request would need to be directed to the dealer you purchased your vehicle from.

Valorada con 5 estrellas sobre 5

Good service

Jags my contact was very helpful getting my MOT and Service for my car sorted out within 5 minutes. NOW THATS WHAT I CALL SERVICE 👍👍

19 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi B,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Valorada con 5 estrellas sobre 5

Great customer service from Jags

22 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

Valorada con 5 estrellas sobre 5

Quick and efficient service

Quick and efficient service, all sorted within just aatter of hours

19 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Chris,

It’s brilliant to hear your experience with RAMP was so positive. Thank you for taking the time to share this with us!

Valorada con 5 estrellas sobre 5

Good customer service from Jag today…

Good customer service from Jag today really helpful in explaining the warranty process.

19 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Darron,

Thank you for the wonderful review! We’re so pleased you felt supported — Jags will be especially happy to hear your kind words.

Valorada con 5 estrellas sobre 5

Excellent user friendly support from…

Excellent user friendly support from Jags plus very little waiting time to talk directly to an agent which was a peasant surprise. Thank you

17 de septiembre de 2025
Opinión espontánea
Logotipo de RAMP Limited

Respuesta de RAMP Limited

Hi Lallie,

Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else

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