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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Looks like a very good product for the money. The display boards are simple to put together and light enough to carry into any exhibition. The carry bag is very handy for carrying.

Valorada con 5 estrellas sobre 5

We were making our office more COVID secure and whilst we already had enough social distancing in place, we decided to take it a step further and install full length perspex screens. Ordering was simp... Ver más

Valorada con 5 estrellas sobre 5

I rang and spoke to Vicky - very helpful and advised me on exactly what I wanted/needed. We completed the paperwork and settled the invoice. Delivery was scheduled for Monday 28th Se... Ver más

Valorada con 5 estrellas sobre 5

We ordered the screens to protect children in a busy school dining room during these difficult times (COVID 19). They provided a secure barrier with the upper half being clear for vision. They are... Ver más

Información sobre la empresa

  1. Tienda de mobiliario para oficinas
  2. también en la categoría
  3. Fabricante
  4. Tienda de artículos promocionales

Escrito por la empresa

In 1967 Roy Payn started selling office furniture in the West End of London and soon found that manufacturers were not flexible in supplying his customers needs, so he started manufacturing and repairing furniture to meet these needs. Rap Industries Limited is a family run business and has been established since 1975. We are UK manufacturers of portable exhibition equipment from our premises in Cambridgeshire, our products are designed by our in-house design department suitable for all office and exhibition solutions. Rap Industries Limited in-house printing services gives Rap the ability provide you with both high customer service and quality from enquiry to delivery. High quality vinyl, lamination and inks are used on all pop up displays. Accessories to enhance your pop up display include display lighting, portable display cases and graphic display counters. The premises is a modern 22000 sq ft freehold property on a 1 acre site and using modern computerised manufacturing methods enable goods to be manufactured and delivered to your door within a couple of days. Rap Industries Limited are known for our high quality products and service, that makes are customers use us time and time again. With the piece of mind that they are getting a high level of service at a very competitive prices.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(164)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Would definitely recommend

A really positive experience. The partitions we ordered arrived safely, no damage at all to them and they look great. Very impressed. Was kept up to date every step of the process from purchasing to delivery. It was even ready a day earlier than expected - a quick phone call from them and I was able to approve the earlier delivery. I was given full notice that it was a big vehicle and that it is my duty to get the partitions out of the pallet and it is my responsibility to remove the pallet. I was also made aware that delivery was only to kerbside - all this was disclosed at time of purchase giving me enough time to make appropriate arrangments. They even advise on the tools you need to get into the pallet. Overall very impressed with the communication, very impressed with the product itself - great quality. The only bad thing I would say is that the delivery is abit expensive particularly considering it was only to the kerb side. They add that charge on right before you pay, keep an eye on the total payment when ordered.
Would definitely recommend and will use again should we need more partitions.

20 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Purchased the streamline flexible display and it looks great in a straight 4m length or as a cylinder. Great support in sorting the artwork and quick delivery.

14 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exhibition Pop up display

Excellent service, price and superb quality, would definitely use again and recommend without hesitation.

Rash Nagar
The Pure Juice company Ltd- Pomepure

13 de marzo de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great customer service but disappointed with the product

Sadly the product arrived faulty and the finish looked like it had a film over it, it wasn't very smooth.
The supplier are replacing the screens that are faulty so hopefully the finish will look better.
Cant fault the customer service, the staff are very helpful and accommodating.

14 de febrero de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Quality sales and product - hidden charges and delivery service not so good.

Sales consultants helpful and friendly. Hidden charges on top of purchase price., e.g. artwork re-sizing was excessive. Partitions received are good, robust quality.

Although it clearly states on the website that delivery is by pallet to ground floor only - for a £42 delivery charge I would expect a 2-man complete door-to-door delivery service, not left with huge, heavy partitions to dismantle from pallets left on a busy city-centre street and then have to make separate, additional arrangements to have them taken to fourth floor office.

23 de enero de 2017
Opinión espontánea
Logotipo de Rap Industries

Respuesta de Rap Industries

Hi Greta,

Thank you for your review, we always love to hear all feedback from our customers. It's great to hear that you were pleased with the service you received here and the product.

Unfortunately as we use couriers for delivery once the product leaves us here it's out of our control. However, if you would like to call our transport team on 01733 394941 and explain the issue you've had with the delivery company they will certainly look into this for you.

Thank you

Rap Industries

Valorada con 5 estrellas sobre 5

Our recent events Pop banner

I have been using Rap Industries for a number of years for our busy print management department, very realible, good value for money, and great services.

Marco Poli
Managing Director
Premcom

23 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Sales Advice

I was impressed by the advice and guidance given by our Sales Advisor who made various suggestions based on our requirements. The resulting product we purchased was of excellent quality, and just what we wanted. It fits the bill perfectly. Many thanks, I look forward to doing business with you again.

26 de septiembre de 2016
Opinión espontánea
Valorada con 3 estrellas sobre 5

Average

1. The pallet was broken when delivered. Luckily there was no obvious damage to the partitions.

2. A couple of the partitions came apart at one corner during assembly.

12 de septiembre de 2016
Opinión espontánea
Logotipo de Rap Industries

Respuesta de Rap Industries

Hi Gary,

Thank you for your review, we like to hear all feedback from our customers so that we can address and fix any issues. We're sorry to hear that the pallet was broken on delivery, this is not the standard we would at all expect from this service. Our Sales Manager here will be looking into this for you and will be in touch shortly. If you'd like to contact us however please do on 01733 394941.

Kind regards

Rap Industries

Valorada con 5 estrellas sobre 5

Met our needs

Donna was particularly helpful when I rang with a rush order, she made sure we got what we needed and provided excellent customer service. The product arrived on time and safely. A very good service. Thank you.

23 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product & superb quick delivery - couldn't be better

A perfect product for my display purposes - & arrived the next day. Easy to assemble & all bits included. What more could you ask?

12 de mayo de 2016
Opinión espontánea
Logotipo de Rap Industries

Respuesta de Rap Industries

Thanks for your feedback. Good to hear you're happy with your product and delivery. Don't hesitate to get in touch if we can help further.

Valorada con 4 estrellas sobre 5

Good product and service

Good product which we're delighted with (dividing screens), well packaged on delivery. Could have done with an update on the order and estimated delivery but otherwise very pleased.

12 de mayo de 2016
Opinión espontánea
Logotipo de Rap Industries

Respuesta de Rap Industries

Thanks Graham, we're glad to hear your happy with your product. Thank you for the feedback regarding delivery, we will pass this onto our transport and dispatch department to improve that service.

Valorada con 5 estrellas sobre 5

EXCELLENT, EXCELLENT SERVICE.

The service you get from this company is absolutely amazing. The goods are delivered when they say and you could not wish for more helpful people to deal with. The acoustic office divider we bought was so well made and excellent value.

12 de mayo de 2016
Opinión espontánea
Logotipo de Rap Industries

Respuesta de Rap Industries

Thank you for your feedback Carolyn. We're so happy to hear that you received such a good service from the Rap Industries team and are happy with your Morton Screens. Please do not hesitate to get in touch if you require anything further.

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