Woodlore Ltd Opiniones 72

Brought a product from Woodlore which is faulty. Subsequently the service has been condescending, patronising and arrogant...disappointing lack of customer care.

Booked a 5 day course for two teenagers over the summer holidays. They absolutely loved it, camping, fishing, cooking what they caught, an amazing adventure for them both. Staff throughout were hugely knowledgeable and friendly, didn't need to have worried they'd miss home! Fabulous team, great customer service, highly recommended!

Excellent products at competitive prices with amazing service and super fast delivery. Have used Woodlore many times and will continue to use them.

I can thoroughly recommend this online retailer to anyone. Great prices, ,Really Helpful Staff and Really Quick Delivery. 5 stars

In all the years of review sites and on line shopping I can honestly say that Woodlore rate as gold standard in Customer Service. My plea for help sourcing a spare (and 'unusual') part was heard and resolved with no issues whatsoever. Honest, trustworthy staff delivering brilliant customer service. I thank you (Steve B) and take my hat off to you in how you dealt with my enquiry.

Useful info on the site. Worth having a look around if you like his show and also want to know how to keep chubby in the jungle.

Jeg har bestilt hos Woodlore nogle gange efterhånden, både DVD'er bøger og grej. Jeg har som sådan altid fundet både produkter, information og service tilfredsstillende.

Hvis jeg har noget at klage over er det følgende:
1. Det er hensigtsmæssigt at man sørger for at kvalitetskontrollere varer før afsendelse, således at man undgår at sende varer, med åbenlyse fejl og mangler, afsted.
Jeg fik en slibesten, som tydeligt var defekt. Den blev byttet uden spørgsmål, men jeg skulle selv afholde udgiften ved at sende den til England. Det er en risiko man løber ved nethandel, men alligevel; problemet kunne have været undgået, såfremt varen var blevet inspiceret før afsendelse.
2. Man skal være opmærksom på at deres system virker således, at betalerens navn automatisk skrives på pakken som modtager, uanset hvilken modtager man har angivet under bestillingen. Dette bevirker at pakken, såfremt man ønsker at få leveret til sit arbejde, risikerer at blive returneret til afsenderen, med et "afsender ubekendt på adressen" på pakken.
Ovennævnte er sket for en af mine pakker. Det er irriterende - og jeg har svært ved at se hvorfor det skal være sådan. Jeg har aldrig oplevet denne praksis før. Jeg har henvendt mig til dem vedr. problemet, men uden at de er kommet frem med en løsning. Det virker i det hele taget ikke som om de er særlig interesserede i at forholde sig til problemet.


Mvh.

Jakob

My research into indigenous knowledge takes me to some wild places and for the last five years I've been buying my equipment from Ray Mears's Bushcraft company. The site tells you if an item is in stock and if it is, it arrives two or three days later - always. I also buy training from Bushcraft - Wilderness First Aid, Navigation, Tracking - and the quality is excellent. Finally, if I'm thinking of buying a new piece of kit, I always look to see what Bushcraft has chosen as their preferred option, because I have a real sense that they have tried things out in real life. Every now and then other companies manage to undercut their prices on the same items by a pound or two and on occasion I have to go elsewhere to get women's sizes in clothing - but I continue to go to Bushcraft first, and recommend them unreservedly.