Raymour & Flanigan - Warwick Opiniones 

166
TrustScore: 4.5 sobre 5

4,5

650 Bald Hill Rd., 2886 Warwick, RI, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We purchased a new living room set. Our experience with Raymour & Flannigan was top notch. Not only did we have our salesperson (Alfonsina) taking care of us perfectly, the Store Manager (Beth) came... Ver más

Valorada con 5 estrellas sobre 5

They kept me informed about the making and delivery of my chair. Once delivered they were efficient and professional

Valorada con 1 estrellas sobre 5

Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience at this location. Our sales person was Shawn and he provided us with exceptional customer service. He was very courteous and invested in helping us find the right fit of vari... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 650 Bald Hill Rd., 2886, Warwick, RI, Estados Unidos

  • 4015892053

4,5

Excelente

TrustScore: 4.5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(166)

4070 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Izzy and his manager were great to work…

Izzy and his manager were great to work with. Took their time with us to get what we wanted and got us the best prices possible. We came in only to look but got a couch set, fire pit and need to bring our daughter in for a possible new bedroom set.

8 de junio de 2024
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Respuesta de Raymour & Flanigan - Warwick

Thank you so much for your review, Jim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

best delivery experience ever

best delivery experience ever. they text you real time updates so you know exactly the time your goods will arrive In and out in under five minutes to deliver and take away a mattress . pleasant staff

5 de junio de 2024
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Respuesta de Raymour & Flanigan - Warwick

Hello Susan Newman! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Valorada con 5 estrellas sobre 5

Salesman was informative.

27 de mayo de 2024
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Respuesta de Raymour & Flanigan - Warwick

Hello Donald Aldridge! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service

25 de mayo de 2024
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Respuesta de Raymour & Flanigan - Warwick

Hello KWW! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Valorada con 5 estrellas sobre 5

Exceptional sales rep knowledge

Exceptional sales rep knowledge. I think start to finish of my selection and purchase took approximately an hour. Just the way I like it!

3 de mayo de 2024
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Respuesta de Raymour & Flanigan - Warwick

Thank you so much for your review, Brenda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Stoped in today to buy some nightstands…

Stoped in today to buy some nightstands and was greeted by Shawn Cundy in the 650 Bald Hill Rd, Warwick, RI location. From start to finish Shawn was fantastic! He represents your company well.
Jennifer C

24 de abril de 2024
Opinión espontánea
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Respuesta de Raymour & Flanigan - Warwick

Thank you so much for your review, Jennifer! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Ali was a terrific salesperson She was…

Ali was a terrific salesperson She was very knowledgeable and answered all our questions. More importantly she gave us space when she knew we wanted to discuss things. No high pressure here. The furniture came quickly and looks amazing in our home. Would definitely come see Ali again for our future needs

17 de abril de 2024
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Respuesta de Raymour & Flanigan - Warwick

Hello SB! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Valorada con 5 estrellas sobre 5

Joseph was extremely patient!

Joseph was extremely patient with us as we mulled over what type of furniture we wanted in our living room.

13 de abril de 2024
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Respuesta de Raymour & Flanigan - Warwick

Thank you so much for your review, Maureen and Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 1 estrellas sobre 5

Dishonest company do not buy protection…

Dishonest company do not buy protection plan. I bought a protection plan and they couldn't fix problem then they make me buy a new table then 1 year later table broken a piece of junk and now tell me I don't have a protection plan anymore

27 de marzo de 2024
Opinión espontánea
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Respuesta de Raymour & Flanigan - Warwick

Hello Margot Wolf! Thank you for your feedback. We are sorry to hear you are not satisfied with the Platinum Protection Plan. We would like to help! Please email us a brief summary of your issue, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. A leader will follow up with you shortly. Thank you!

Valorada con 1 estrellas sobre 5

Don't order online

Ordered online and had a pickup date set. When I went to the store they said pickup times were only certain times. I had missed it by 15 mins which I wish was listed somewhere but I understand it's 6pm and a little late. I come back the next day when they say to I go to pick it up they could not find my order. Once it was found I discovered that it wasn't even there and it would be another week before I see it. I understand that delays happen but considering they have all my information It would have been nice to have been informed that It was gonna be delayed a week. Now I'm out the rental mileage and gas without my order.

21 de marzo de 2024
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Respuesta de Raymour & Flanigan - Warwick

Hi Alexander. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

Valorada con 5 estrellas sobre 5

Sylva was our salesperson and comes…

Sylva was our salesperson and comes with many years of experience, which we liked. The staff we met was friendly and welcoming without being overbearing, which made the shopping experience pleasant. Sylva was knowledgeable, professional, accommodating and patient with my elderly mom that can only walk very slowly. I appreciated her, as did my mother, keeping a pace equal to my mom's. Mom and I would definitetly recommend her as your sales person and recommend Raymour & Flanigan not let her get away!

19 de febrero de 2024
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Respuesta de Raymour & Flanigan - Warwick

Thank you ADamian for your review! It's great to hear that your sales person, Sylva did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

A very pleasant experience

A very pleasant experience. Robert T. At the Outlet store directed us to Felix at the main store. Both gentlemen were very pleasant and helpful. Felix was very helpful and facilitated the sale.

7 de febrero de 2024
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Respuesta de Raymour & Flanigan - Warwick

Hello Bonnie Reilly! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Valorada con 1 estrellas sobre 5

Awful company to work with

I would never recommend them. I purchased a living room set for $5000 2 years ago. I have had issues with it since day one. I was told I could get a replacement for the piece that had all the issues but it was never replaced. They waited until I was out of factory warranty and into my platinum warranty before offering me a credit which has all kinds of restrictions. I also have to pay a new delivery and extended warranty out of my own pocket. Again I have only owned this set for 2 years none of the problems were caused by us. Do not purchase anything from here. It will be a waste of your money. They do not care about the consumer at all and only there bottom line.

2 de diciembre de 2023
Opinión espontánea
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Respuesta de Raymour & Flanigan - Warwick

Hi there. We are so sorry for the experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with the phone number associated to your account. Be sure to include a brief description of this issue. Thank you!

Valorada con 4 estrellas sobre 5

Online exoerience

Easy to order online, however attempted to place same order on Sunday 10/23 when sale was on and would have gotten a $200 gift card. On that day when checking out I was told I had insufficient funds which was untrue. Placing order Monday with same payment method there was no problem

25 de octubre de 2023
Valorada con 1 estrellas sobre 5

Raymore flogged me again

Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sales lady is horrible for customer service. Completely denied any responsibility to help. She claimed the delivery was above her pay grade.

21 de octubre de 2023
Opinión espontánea
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Respuesta de Raymour & Flanigan - Warwick

Hello Gerald! We are very sorry to hear you had this poor experience with your delivery and we sincerely apologize for the inconvenience this has caused you. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your name, phone number, order information, and a brief description of this issue. Thank you!

Valorada con 5 estrellas sobre 5
Logotipo de Raymour & Flanigan - Warwick

Respuesta de Raymour & Flanigan - Warwick

Hello Thomas Healey! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!

Valorada con 2 estrellas sobre 5

Delivery process is terrible.

As far as picking out a couch they were very helpful however the behind the scenes of ordering is terrible. They have been no help, no one seems to know where my order is because one store said it’s there, the other said it’s somewhere else, and the customer service line says I can go pick it up. On top of that I haven’t received an order number with my emailed receipt like I was supposed to so I’m unable to track my order. They told me it would be avalible as soon as Friday so I scheduled a store pick up for Saturday just to find out they never shipped it out and now I have to rearrange my entire scheduled because they claim it’ll be here Monday. I asked why and all they said was “it didn’t make it on the truck” so someone was either being lazy, or they don’t care. They told me trucks come in every Monday Thursday and i had placed the order with plenty of time. I know I might sound dramatic right now but the pure stupidity i just faced between three workers who all told me it was somewhere else has made me never want to order from here again especially not getting an order number al I can’t check the status myself.

7 de octubre de 2023
Opinión espontánea
Logotipo de Raymour & Flanigan - Warwick

Respuesta de Raymour & Flanigan - Warwick

Hello Katie Mitchell. We are sorry to hear about the experience you had with your order pick up. We would like to get you in touch with a leader on our team to help resolve this. Please email a brief summary of your experience, as well as the name and phone number associated with your sale, to rfcare@raymourflanigan.com. We will follow up shortly. Thank you!

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