Fantastic service when I had pre sale technical queries. I ordered the Elite Kit System underfloor heating mat, and Rayotec were super helpful when I had to return one of mats which was surplus to my... Ver más
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Consulta las opiniones de los clientes
Fantastic service from Rayotec. I have bought at least 22 different size foils from either direct or suggested by me and bought by family and friends. Easy to install with full instructions and extrem... Ver más
I ordered an underfloor heating kit (sticky mat) along with insulation tiles. The items ordered arrived the next day. The fitting instructions weren't brilliant but there was enough information (alon... Ver más
La empresa ha respondido
Fitted to summerhouse that we’ve converted to a garden room/office under the carpet and it’s transformed how the building feels. Floors in these buildings are always cold so to get the heat where it... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de calefacción
- Tienda de materiales para la construcción
- Proveedor de materiales para la construcción
- Servicio técnico de calefacción y calderas
- Tienda para la reforma del hogar
- Empresa de energía solar
Sobre Rayotec
Escrito por la empresa
Rayotec Ltd is a family run business based in Sunbury-On-Thames, in Middlesex. With over 3 decades of experience in the field of renewable energies & underfloor heating. Established in 1987, we are a MCS government accredited company and have won multiple awards for our contribution to the industry.
At Rayotec we understand that it is difficult to decide which company is the most trustworthy and technically able which is why we have joined the “Which Trusted Traders” scheme. It gives our customers peace of mind and it has also given us the confidence that what we are doing is right.
We specialise in Photovoltaic Solar Panels, Solar Thermal panels, Solar Maintenance and Servicing as well as Hot water and Electric Underfloor Heating.
If you are having issues with your solar system one of our expert engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure that your system is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and we can resolve many problems within this period.
For any Underfloor heating needs, we can provide Warm Water and Electric underfloor heating products to all over the UK.
We also offer an installation service for Electric underfloor heating and our experienced team of fitters are always able to help with your project regardless of size. Solar Maintenance Electric Underfloor Heating Water Underfloor Heating Contact Us
Información de contacto
Unit 5 Trade City Sunbury, Brooklands Close , TW16 7FD, Sunbury-on-Thames, Reino Unido
- 01932 393615
- info@rayotec.com
- www.rayotec.com
4,7
Excelente
204 opiniones
No ha contestado las opiniones negativas
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We love the 2 underfloor heating mats…
We love the 2 underfloor heating mats BUT
The thermostats on both we really struggle with!
14 de febrero de 2023
Respuesta de Rayotec
Thank you for your review Julie, it's great to hear you are happy with the heating mats but I'm sorry to hear you are struggling with the thermostats. we do have some useful guides on youtube that may help you with the programming, you can access them on this link https://www.youtube.com/channel/UC0LgM0cu5aFe5D7yWj7zOLA
I hope this helps and if you need anything else just let me know
Good communication and great service…
Good communication and great service covering all aspects of the project
14 de febrero de 2023
Respuesta de Rayotec
Thank you for your review Martin, it's great to hear you were happy with our service and communication and we hope you enjoy your new heating as well. If you ever need anything else please do not hesitate to contact us.
Excellent and responsible solution
I damaged part of the underfloor heating when I was replacing laminate floors and the company helped me restore it by adding the damaged side of the flooring at a reasonable price.
17 de junio de 2022
Respuesta de Rayotec
Thank you for your review Sayed, I'm glad we were able to help you when things went wrong with your project and now you are able to relax and enjoy your new flooring. If you ever need anything else from us please do not hesitate to contact us and we will be happy to help you again.
Very professional
They are a patient lot! They were very patient with me when I can't decide whether to go for it or not. They explained to me in details what's required to be done. When I have issues with my flooring, they gave me advice.
And as it's a flat, only one guy came to install but he was quick! and professional. Everything was installed in a very neat and tidy order.
Highly recommended :)
13 de julio de 2022
Respuesta de Rayotec
Thank you for your lovely review Jan, it was a pleasure to help you with your installation and i'm so happy to hear that you were happy with everything from our initial service all the way through to the installation itself. I hope you can enjoy your new heating for many years to come and be safe in the knowledge that we are always here to help you if you ever need us.
Great technical advice to guide on the…
Great technical advice to guide on the right solution. Product appears to be really good quality - the wires are thicker and more robust. Everything you need to complete the job is in the box.
14 de febrero de 2023
Respuesta de Rayotec
Thank you for your review Roger, I'm happy you found all of the items to be good quality, we strive to provide the best materials at a reasonable cost so its good to know when our customers are happy with them. If you ever need anything else in the future please do not hesitate to contact us.
Good product & customer service
Good product, great customer service and very reasonable prices. Very happy with my new heated floor.
14 de febrero de 2023
Respuesta de Rayotec
Thank you for your review Claudia, It's great to hear that you are happy with your new heated floor and we hope you can enjoy it for many years to come. if you ever need anything else from us in the future we will always be happy to help you again.
Having a problem with sizing (my fault)…
Having a problem with sizing (my fault) they changed it with no problems, great people to do business with.
Highly recommended
6 de febrero de 2023
Respuesta de Rayotec
Thank you for your review John, I'm glad we were able to help you sort out the right materials to get your project moving forward. We always aim to help out our customers as much as possible to make sure everyone is happy. If you ever need anything in the future please do not hesitate to contact us.
5*!!!!
5*!!!!
Stephen goes over and above every single order we place, he is very organised, gets my order out very quickly and is so polite and helpful. We only deal with Stephen due to his superb customer service.
14 de febrero de 2023
Respuesta de Rayotec
Thank you so much for your amazing review Emma, It's always great to hear that the service I give is appreciated and that you are happy with everything. We are always here to help you and look forward to assisting you with your projects in the future.
It was quick and efficient and the…
It was quick and efficient and the product is good.
1 de febrero de 2023
Respuesta de Rayotec
Thank you for your review Daniel, I'm glad you are happy with your new underfloor heating. If you ever need any assistance please feel free to contact us and we will be happy to help.
Outstanding phone support
Best thing about Rayotec is the superb old fashioned phone support. Phone was always answered directly by someone highly knowledgeable in the products. Apart from that the products were competitively priced, delivered next day, and so far seem to work exactly as expected.
1 de febrero de 2023
Respuesta de Rayotec
Thank you for your wonderful review, everyone in the office take great pride in our service so its great to hear that we were able to help you with your project by providing advice when you needed it. If there is ever anything else you need please do not hesitate to contact us and we will always be happy to help.
Excellent service
Good website. Easy to find what I wanted. Good value. Excellent service. Electric underfloor heating is installed and tested, but not yet connected.
16 de enero de 2023
Respuesta de Rayotec
Thank you for your review Alan, I'm pleased that you found our website easy to navigate, we have tried to make it as easy as possible so its great to hear that. I hope you can enjoy your new heating once its connected and if you ever need anything else please do not hesitate to contact us.
Respuesta de Rayotec
Thank you for your review Glenn, It's great to hear you had great customer service from us because we always try our hardest to help as much as we can. If there is ever anything else you need please let us know and we will be happy to help you again.
Respuesta de Rayotec
Thank you for your review Tom, i'm glad you were happy with everything and you found the installation easy. If there is ever anything else you need please do not hesitate to contact us again.
Great service and support
Great service and support. We had an awkwardly small room and they advised us really well on the right kit. It’s now working and we’re enjoying a nice warm toilet!
7 de septiembre de 2022
Respuesta de Rayotec
Thank you for your lovely review Andreas, I'm so glad we were able to help you find the right mats for your bathroom and you are now able to enjoy a nice warm toilet. If you ever need anything else we will always be happy to help you again.
The underfloor heating has been…
The underfloor heating has been amazing, definitely did the job and given us a warm room that’s added to our floor space.
14 de septiembre de 2022
Respuesta de Rayotec
Thank you for your review Dave, we always love hearing that our customers are happy with their underfloor heating and i'm glad we were able to help transform your room into a lovely warm place to relax. If you ever need anything else please do not hesitate to get in contact.
Great customer service, technical knowledge and prompt delivery
Very satisfied by the technical know how and product quality.
5 de octubre de 2022
Respuesta de Rayotec
Thank you for your review Somo, Its great to hear you were happy with the advice we gave you, we always try our hardest to help our customers so its good to know its appreciated. If there is ever anything else you need please feel free to get in contact and we will be happy to help again.
Great underfloor heating I got it…
Great underfloor heating I got it installed under tiles in bathroom
6 de octubre de 2022
Respuesta de Rayotec
Thank you for your review Manish, I hope you are enjoying the heating in your bathroom. If you ever need anything please do not hesitate to contact us.
No problems throughout and working …
No problems throughout and working perfectly after over 6 months.
8 de febrero de 2023
Respuesta de Rayotec
Thank you for your review Richard, it's great to hear you are enjoying the benefits of the underfloor heating and I hope you continue to enjoy it for years to come. If you ever need anything from us please do not hesitate to get in contact.
Easy to install in two small bedrooms
Easy to install in two small bedrooms, everything is in the kit and had a qualified electrician to install the thermostat, highly recommended.
10 de septiembre de 2022
Respuesta de Rayotec
Thank you for your email Rob, i'm glad you found the installation easy to do and you can now enjoy nice warm bedrooms. If you ever need anything from us please feel free to get in contact and we will be happy to help.
Great service product easy to fit
Great service product easy to fit and working well
8 de febrero de 2023
Respuesta de Rayotec
Thank you for your review, I'm glad you found the product easy to fit and I hope you enjoy your new heating system for years to come.
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