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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This bag is a really useful item to help get past that not able to carry when using a walking frame. It's so handy to carry a book, pop your toiletries in before going for a shower, your magazines, we... Ver más

Valorada con 2 estrellas sobre 5

Item arrived almost 3 weeks after ordering - NOT good with a disability aid.!! RDK said they had been let down by their supplier and eventually found the item and then despatched it 1st class post.... Ver más

Valorada con 5 estrellas sobre 5

I ordered the back brush for my husband because he has an arthritic shoulder and was having difficulty scrubbing his back with an ordinary back brush. This one is perfect.

Valorada con 5 estrellas sobre 5

My wife fell whilst on holiday fracturing her hip. After extensive surgery she was left severely incapacitated, and needed various items to overcome her disability. We noticed the firm RDK on line and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Información proporcionada por diversas fuentes externas

RDK Mobility are UKs no. 1 Mobility and healthcare centre providing disability aids like lightweight wheelchairs, mobility scooters, wheelchair ramps, disability walking aids. We stock a large range of discount and disability mobility products including a selection of Wheelchair Ramps, Mobility Walkers, Clothing, Continence Care and footwear.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

299 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(299)

0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Very disappointing service

I ordered a shower seat for my parents on 3rd April and had an email to say my order had been completed. Then no further messages at all, and no shower seat appeared. We waited and waited, trying to stay in to wait for the postman as much as possible, but after two and a half weeks we phoned to see where the shower seat had got to. We were told it would be posted out after the weekend, and it did at last appear today, three weeks after it was ordered. A very slow service where we were not kept informed of progress at all, and in fact I feel if we hadn't contacted you we would still be waiting for the shower seat.

25 de abril de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

this company offers items at really good value prices

I RECEIVED GOOD CUSTOMER SERVICE WHEN I RANG THIS COMPANY REGARDING THE ITEM I PURCHASED AND WOULD RECOMMEND THEM AND WILL CERTAINLY BUY FROM THEM AGAIN

19 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Mrs Higgs for your review, we aim to train all our staff with good customer service skills, and it's nice to know you will recommend us in the future. Again Many Thanks RDK Customer Team.

Valorada con 5 estrellas sobre 5

A firm that really cares

It was easy to order and the goods came quickly and are of an excellent quality.

18 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Mrs Isaacson, for a positive review, RDK Customer Team.

Valorada con 5 estrellas sobre 5

Excellent product at the best price available!

After a comprehensive search, I found that RDK Mobility have supplied the rollator I wanted at the most competitive price that I could find - in some cases, MUCH cheaper complete with a prompt delivery too!

18 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Hi Jeff we here at RDK are so pleased that you found our company competitive in price, we aim to be as competitive as possible, and we always try our best to deliver promptly. Thankyou RDK Customer Team.

Valorada con 5 estrellas sobre 5

Excellent

I PURCHASED THE KETTLE STAND FOR MY MOTHER IN LAW, WHICH ARRIVED AT HER ADDRESS VERY QUICKLY, AND I ATTACHED IT TO THE KETTLE STRAIGHT AWAY WITH NO EFFORT AT ALL, BOTH SHE AND HER HUSBAND FIND IT VERY EASY AND SAFE TO USE,I WOULD RECOMMEND IT TO ANYONE WHO IS THINKING OF BUYING ONE.

18 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Michael, for your recent purchase of a kettle tipper for your mother in law, we at RDK are so pleased that it wasn't an effort to fit, and by the sounds of things has made things a lot easier for her. also thankyou if you recommend our company for that and other item they may require. Thanks again RDK Customer Team.

Valorada con 4 estrellas sobre 5

efficient

My father's trolley was received quicly and in perfect condition, much cheaper than in catalogues

18 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou E Appleby for the purchase of the trolley you purchased for your father, We are pleased that it arrived quickly, and it's also good to know our prices are cheaper than in some catalogues, as we try to keep our prices as competitive as possible. Regards RDK Customer Team.

Valorada con 5 estrellas sobre 5

Great item, well packed and fast delivery

very pleased with item, my mum is 90 years old and is able to use this to help her into the bath. She felt a lot more confident stepping in and out of bath using this.

11 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Hello Angela, we at RDK are pleased that your recent purchase has enabled your Mum to have more confidence in the bathroom and will continue to do so. regards RDK Customer Team.

Valorada con 5 estrellas sobre 5

SUPERB SERVICE

Website really easy to follow. Most reasonable prices around. Easy to order and speedy delivery. What more can I say!

9 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Jane what a lovely summary. RDK Customer Team.

Valorada con 5 estrellas sobre 5

Prompt attention and value for money

After looking for something like this for a while I suddenly came upon this site and product. At under £5 for item and p&p I thought I couldn't go wrong - and I didn't. The item came quickly and gives me the support I need and therefore much less pain. Thank you

6 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou R Jenkins, we are so pleased that our company has benefitted you with the product you purchased, and that it arrrived quickly. RDK Customer Team.

Valorada con 5 estrellas sobre 5

rapid, efficient service, helpful and polite

Despatched my rollater within a day. when the carrier was beuing difficult, RDK efffectively dealt with it. Were always polite and interested on the phone, despite my having speech difficulties. The web page was easy to navigate, and the prices were good.

5 de abril de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Joan, we are so pleased that the problem was sorted out by our customer services, we are also pleased that you found our web page easy to navigate, we try to be as competitive as possible with our prices. RDK Customer Team.

Valorada con 5 estrellas sobre 5

Prompt delivery. Excellent service all round!

Product arrived after only two days. Exactly as described. No complaints whatsoever and would definitely recommend RDK to anyone. This was my second order from RDK and I wouldn't hesitate to order again.

31 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Paul, you are becoming a regular customer after 2 purchases lol, wow delivery in just two days, Thats quick, hope you continue to be a valued customer, Thankyou also for recommending our company. RDK Customer Team.

Valorada con 5 estrellas sobre 5

great service, much appreciated

Visited the shop with my mother, Andy was extremely helpful and well informed and gave us lots of useful advice & suggestions. Ordered a rollator online, it was delivered within two days, and much to my delight Mum has been out and about much more than she had been. Thank you for such impressive service.

29 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Hi Carol, it is lovely to hear that your Mum is getting out and about more, all our staff are well trained in good customer service, and it's nice to be regonised for it, we will pass the message on to Andy. Thankyou Customer Team.

Valorada con 5 estrellas sobre 5

Delivers what it promises.

RDK online ordering is quite straightforward, and delivery is reliable. Wide range of Care/Mobility products available and fairly priced.

29 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Hi Richard, it is good to know that our ordering process is straightforward, we aim to be competitive in our prices, Thanks Again RDK Customer Team.

Valorada con 2 estrellas sobre 5

Product not satisfactory at all but very good customer service.

I ordered the standard pedal exerciser which on the website stated that it has a display screen but when I received the product it did not have it. Customer service was extremely helpful and refunded my shipping cost as well. Then I ordered the advanced pedal exerciser which had a display screen but it was a very poorly made instrument. The resistance nob would not fit in and when it did I could hardly change the resistance. It was useless. So I returned it again. I gave 2 stars only because of customer service.

29 de marzo de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

fast delivery brilliant value for money bag great size

would highly recomend this shop bought wheelchair bag great value holds a lot of items easily detachable Main thing about this is fantastic quality and very reasonably priced.

29 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Hello Paul, Thankyou for your purchase from our company we are pleased that you are satisfied with your product and price. RDK Customer Team .

Valorada con 5 estrellas sobre 5

EXCELLENT

EXCELLENT THANKYOU

29 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou for shopping with us Celia. RDK Customer Team.

Valorada con 3 estrellas sobre 5

lack of after care

Good with delivery except for wrong items sent. after sending 2 e mails and one phone call I have had no response about replacement of the items or refund

24 de marzo de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good staff

I phoned the online number with a query, and although the phone went through to a lady at a store who was not the right person to answer me, she took my details and phoned back within a short time. So many people just do not return calls. My questions were answered and I bought the required item on line straight away. It arrived at my friends house just a few days later.
The only critisism I would have is that I tried 3 times to change the name of the recipient for the parcel...it would change the address but not the name- which was sad as it was for a young boy and I would have liked it to be addressed to him!

21 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Helen, we are glad that the item arrived in a fairly quick time, so sorry that you couldn't change the recipients name, we will have to look into that, Thankyou for bringing it to our attention. RDK Customer Team.

Valorada con 4 estrellas sobre 5

Very efficient

Odered three items excellent serivce - the last order was for a bathroom stool the washer were missing from the package. However, after a phone call to customer service these were duly posted out. Prices are very good compared to some other sites. Would recommened to anyone.

16 de marzo de 2012
Opinión espontánea
Logotipo de www.rdkmobility.co.uk

Respuesta de www.rdkmobility.co.uk

Thankyou Christine, it is great to know our customer service is good and that after a phone call your problem was settled, also very pleased that you would recommend us. Thanks Again RDK Customer Team.

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