RecordClick Opiniones 

53
•
TrustScore: 3.5 sobre 5

3,6

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Valorada con 1 estrellas sobre 5

First, record click is expensive, so itʻs important to know what youʻre getting for your money. For me, I had hit a dead end in my own family research, so I turned over all my documentation... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well, Record Click has shown patience with the launch of the project. We will start in earnest tomorrow or day after tomorrow. Clearing the Financial hursals right now. If they exhibit equal at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My husband was adopted and never knew his biological father. After doing Ancestry.com, he was surprised to find he had a half-sister, and that lead to 3 more sisters plus some info on his bio father,... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Complex DNA Issues Advanced I was looking for the father of an adopted child. DNA Tests at A.com offered results, but not enough to resolve the issue. Kim, my case agent, was all over it sugges... Ver más

Información sobre la empresa

  1. Genealogista

Información proporcionada por diversas fuentes externas

Professional Genealogy Company - offering an array of genealogy services for hire.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

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(53)

3 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

SCAM

First, record click is expensive, so itʻs important to know what youʻre getting for your money.

For me, I had hit a dead end in my own family research, so I turned over all my documentation to them and also gave them my results of genetic testing.

I asked for 2 specific pieces of information that I had not yet acquired for them to work on.

After a month, what they gave me in return for almost 1k of money was a report on my genetic testing from ancestry, THATS IT.

No additional documents, no new names that I was looking for. Youʻd be better off paying your friend 1k and having them tell you more about what youʻve just given them, because at least your friend gets your money instead of these random strangers that canʻt tell you anything new.

23 de mayo de 2025
Opinión espontánea
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Respuesta de RecordClick

*** Chinese immigration Records Complications

Hi Ryan,

I appreciate you sharing this feedback. I want to clarify what happened with your research.

You had a genuinely difficult case; Chinese immigration records, non-marital parentage, and conflicting family information. Our researcher spent 10 hours on it:

- Cross-referencing your family's beliefs against ship manifests and census records
- Analyzing DNA matches and genetic clustering
- Reaching out to potential connections (including Sharon Berry, who actually responded in January with helpful context)
- Reconciling date discrepancies between Chinese and Gregorian calendars

I understand this isn't what you were hoping for. In genealogy, sometimes expertise and solid groundwork don't yield new names right away. Especially, in brick wall cases like yours. We did set expectations early on that DNA is a tool, not a magic wand.

That said, your feedback matters. If you'd like to discuss next steps or explore a different approach with a researcher who specializes in Chinese immigration, reach out directly. We want to make this right.

Management

Valorada con 1 estrellas sobre 5

Fake Genealogist names and photo's.

Can't comment whether this Company is actually legit or not however using fake Genealogist names and photo's is disgraceful and a complete misrepresentation.

Using photo's taken from a dead person's obituary is ABOMINABLE.

(The same image for Irish Genealogist McKayla from Cork was actually the same image as used in Judith Lethby's obituary from Canada, who died in 2021 God Rest Her Soul)

SHAME ON YOU.

5 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Listing Genealogists who don't work there.

Record Click have Genealogists listed on their website who do not work for the company. I am reaching out here to give Norby Bandan a chance to reply to my email request to remove my information from his website as I do not work for this company. My information should be immediately removed from this company, so clients are not commissioning RecordClick for research which can not be carried out.

28 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful experience to help with Irish Citizenship

I purchased a package for my husband as a gift. He had been working on trying to track down his ancestry in Ireland but ran into many issues.
When we began working with Megan, she was amazing. Found so much information for us, gave us excellent advice and documentation to use instead of a birth certificate or baptismal certificate for his Foreign Births application and ultimately his Irish Passport. From when we worked with Megan in June of 2022, we submitted for his Foreign Births application, received approval, then submitted for his Irish Citizenship/Passport and we just received that in June of 2024.
This journey was definitely a test on patience....

6 de junio de 2024
Opinión espontánea
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Respuesta de RecordClick

Thank you so much for your kind words and the 5-star review!

We're delighted to hear that Megan was able to assist you and your husband in tracing his Irish ancestry and successfully obtaining his Foreign Births registration and Irish passport.

We know this journey can require a lot of patience, and we're thrilled that the outcome was worth it.

Your satisfaction is our top priority, and we're honored to have been a part of this significant achievement.

Thanks again for choosing our services!

Valorada con 5 estrellas sobre 5

I am very pleased with my report,it was…

I am very pleased with my report,it was done quickly and on time.
THANK YOU for all the information that I needed to know.

D B

6 de junio de 2024
Opinión espontánea
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Respuesta de RecordClick

Thank you, Donald.

It brings us great joy to have been able to assist you in identifying your ancestors for your Mayflower Society application. I understand that tracing your lineage can be an exciting and meaningful journey, and I'm glad we could be a part of it. If you have any more questions or need further assistance, feel free to let us know.

Best of luck!

Management Team

Valorada con 1 estrellas sobre 5

This is a terrible company

This is a terrible company. They take your money and give you nothing in return that you can use. Don't trust them or get involved with them.

6 de junio de 2024
Opinión espontánea
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Respuesta de RecordClick

* UNBELIEVABLE - fictitious family history debunked *

The researcher spent 3x the additional purchased time to achieve the customer's project objective of connecting to a specific American Revolutionary Patriot.

Unfortunately, the historical record, in collaboration with national authorities, disproved the family narrative information provided by the Heidi, as her researcher pointed out within a week of beginning the project.

HOWEVER, When she was dissatisfied with the results of not being able to support a "fictitious" family history, her researcher spent personal time redoing her entire project, at no additional cost, and connected her lineage to a different Patriot who was already accepted and vetted by both the DAR and SAR, solely through authoritative documentation, that she then ignored AND DEMANDED 100% FULL REFUND.

Unbelievable; Unfair customer expectations.

We certainly apologize that we weren't able to connect her family to an ancestor that has been in "family lore" for generations, but genealogy is about researching and presenting factual and concrete information, which was done and provided to her. That she decided not to accept them is not the fault of RecordClick.

Valorada con 5 estrellas sobre 5

Every goal I requested was accomplished!

Every goal I requested from the start was accomplished by Oliva at Record Click. She was able to decipher my DNA results and find my paternal family and relatives as much as any record could be found!

Without a doubt, I would use them again and when asked who I used, I recommend to all.

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Irish Grandmother was born in…

I believe my Grandmother was born in Ireland but can't be sure. As I don't have her birth name... I only know her by the name she took when she got married to my grandfather...

RecordClick's researchers in Ireland did a fantastic job in helping solve this mystery. I believe they have 5 researchers in Ireland...

Thank you Record Click

4 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Record Click was a major disappointment…

Record Click was a major disappointment for me. After being assigned a second genealogist, and paying $850, I eventually received 8-10 documents on relatives from 2-3 generations back. I never received the narrative summary that I requested. When I contacted the genealogist, I was told that we were done! A huge disappointment. Over $100 per document for documents that were not that informative or helpful in my research. Not recommended.

6 de julio de 2022
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Respuesta de RecordClick

*** Unreasonable Customer - SCAMMER ALERT ***

Our research went well beyond the customer's expectation, but Jeffrey Carter Fracher choose to give a 1 star review? Something is not right here.

When asked about this review, customer insisted on a full refund. Hum..

The client's review is factually incorrect. There were 25 NEW documents retrieved, that the customer did not have before, not 8-10. Furthermore, we extended his tree, updated is tree, and provided a full genealogy report.

If Jeffrey Carter Fracher wanted some special kind of "narrative summary" then why not communicate that with the researcher? Why stop communications with your researcher, rather than remedy the situation?

Jeffery did ask if we could make his mother's side of the family easier to understand, but without any direction or specifics this request was meaningless. The researcher asked to speak with Jeffery on the phone for clarity, but he declined.

We can see the pattern that Jeffery Carter Fracher portrays; he’s purposely being an unreasonable customer. Looking for ways to discredit the company, regardless of the outcome.

Mary
RecordClick

Valorada con 5 estrellas sobre 5

I have been very happy to have hired…

I have been very happy to have hired RecordClick to research my Irish Ancestry. Christina did a thorough job and supplied me with records and documentation in a concise report!

13 de junio de 2022
Opinión espontánea
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Respuesta de RecordClick

Thank you Regina for your very kind words and allowing us to work on Irish genealogy. We appreciate your feedback.

Terry

Valorada con 1 estrellas sobre 5

I provided alot of research into my…

I provided alot of research into my family tree and asked for 1 piece of information and they couldn't provide any help or details into getting the historical details on my grandmother..

For me it was a complete waste of money sadly. If you have put a lot of research and effort into your family tree I would suggest using another provider.

28 de febrero de 2022
Opinión espontánea
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Respuesta de RecordClick

*** Adoption Cases Can Be Difficult ***

Rose, apologies for not being able to solve this case for you. Adoption cases going back to your grandmother is not an easy task. Nevertheless, we spent triple the amount of time and multiple researchers trying to solve this for you, but as you know we came back empty handed.

All efforts were made! Best of luck!

Mary
RecordClick.com

Valorada con 2 estrellas sobre 5

Find Brothers

Record Click was asked to connect two men as brothers. They found two men that were on the same ship and said they were brothers. On further research of my own they were, in fact, not brothers. Two different parents.

14 de febrero de 2022
Opinión espontánea
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Respuesta de RecordClick

*** 2018 Research - Unreasonable Customer ***

Thank you Eric Hov for your feedback. Your research was done in 2018 and you paid a few hundred dollars to conduct your search. We repeatedly recommended that you have a complete search done so that we can spent more time proving the relationship.

If what you're saying is true, then a FULL search would have provided more evidence. Rather, you decided to be cheap and now you feel that you have provide a negative review.

Furthermore, after giving directions to your genealogist, half way through your project you decided to change the parameters of search.

-Mary

Valorada con 5 estrellas sobre 5

RecordClick did a fabulous job!

The owner and genealogists at RecordClick are truly caring and professional. My case had a really thick brick wall that, for years, I couldn't get through.
With the little info that I had, received some great info that dispelled (what I assumed was somewhat true), had more cracks than a room full of working plumbers, lol
My genealogist, Quentin, was great. He kept in constant communication with me, and at the end, we were able to piece together the facts. We, at least, were able to get halfway through that wall as one half of my father's parents' story was unable to be opened.
That said, I came to the end of the journey with more answers than questions, and I'm able to build a more reasonable facsimile of a family tree.
Thank you, RecordClick. I got more than a "bang for my buck", which was very reasonable in comparison to what other genealogy companies charge.

18 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hired for a court/estate case

My family had an estate issue with an inheritance from a distant relative. We had to prove that we were related in court. I found Recordclick through online reviews. From my experience, I recommend them highly. They assigned a project manager and a genealogist to my case. They were very responsive, professional and hard working. I thought the price was reasonable, too, with no surprises.

1 de septiembre de 2021
Opinión espontánea
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Respuesta de RecordClick

Thank you Christine for the kind words. Our team of heir search researchers were very pleased with the result delivered and enjoyed working on your case. Thank you for allowing us to assist you with your journey.


Mary
RecordClick.com
HeirSearch Specialist

Valorada con 5 estrellas sobre 5

Outstanding Research

During a pandemic and environmental crises, Linda Worrall and Joyce Parsons researched and delivered ancestry documents that went back to the 1600's in Great Britain and France. Their thoroughness enabled me to leave a lasting legacy for my family. They worked diligently and thoroughly to satisfy my research needs. Many thanks from the bottom of my heart. Michele M.

26 de agosto de 2021
Opinión espontánea
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Respuesta de RecordClick

Thank you very much for the kind words Michele. It's been great uncovering the mystery of your history with you and love the results we were able to deliver.

Mary
RecordClick.com

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